iOS Archives - Page 13 of 22 - Unified Endpoint Management Community

Discussion

6 days ago

Facetime and iMessages are greyed out, even though they are Required Apps

Hey everyone, our organization recently purchased a few iPhone16 devices. We have provided managed Apple IDs to be used with these devices to our employees. The problem now is that the iMessage and FaceTime apps are greyed out in the devices, even though the Required Apps, which were configured under our main iOS policy, were applied for both these apps. It says that there is no Apple ID signed in…

6 days ago

gnishilda

Discussion

1 week ago

Solved

iPad isn’t installing iOS updates, what am I missing? Solved

Hey folks, One of our users keeps reporting that their iPad refuses to install iOS updates even though Hexnode shows that an update is available. The device just sits there doing nothing. Wi-Fi is fine; the command was sent but still has no progress. Has anyone bumped into this before?

iOS (320) iPadOS (77) OS Updates (71)

1 week ago

arthur

Discussion

1 week ago

Clear password action works for android?

Hey all, I’m trying to figure out if I can remove the password for all our iOS devices and a few Android devices in one go. I know there’s a Clear password remote action, but here’s where I’m confused. We have one device group with only iOS devices, another with only android, and a third…

Android (392) iOS (320)

1 week ago

sybylla

Discussion

2 weeks ago

How do I update a VPP app on my iPads?

Hey everyone, our school’s iPads use apps purchased through the Volume Purchase Program and suddenly one of the apps notified us that it required to be updated to continue working. Since our iPads are managed through Hexnode, should I delete and purchase the app through School Manager again and add to Hexnode for the update to happen? Or is there some other way to do it?

iOS (320) VPP Apps (27)

2 weeks ago

alice_grey

Discussion

2 weeks ago

APNs certificate renewal

Hi people, Hope you’re all doing well! I thought renewing our expired APNs certificate would be easy… nope. Now I keep getting this error: “APNs certificates do not match.” Has anyone encountered this before? I’d love to know how you fixed it!

iOS (320)

2 weeks ago

noah-blake

Discussion

3 weeks ago

iOS enrollment using Google credentials

Hey friends, I want to enroll the iOS devices at my workplace using the Google Workspace credentials of users. Is this even possible on iOS? I’m kind of new at my job so any help would be much appreciated!

Enrollment (77) iOS (320)

3 weeks ago

boris

Discussion

3 weeks ago

Device restart automation

Hey everyone! I have got an interesting use case for our iPads at the organization, and I’m not entirely sure if it’s feasible, but I’d love to give it a shot. I need to restart the iPads at a specific time every day to make sure they are all ready to go for the team…

Automation (23) iOS (320) iPadOS (77)

3 weeks ago

sarahmiller

Discussion

4 weeks ago

Unable to use WhatsApp as update was not done on time

Hey everyone, one of my colleague’s WhatsApp was blocked out from access because he was unable to update it on time. The app was deployed as a VPP app from Hexnode in our organization. Can someone help me find a solution to this problem? WhatsApp is an integral part of my colleague’s work as he works in Sales.

iOS (320) VPP Apps (27)

4 weeks ago

elena

Discussion

1 month ago

Users can’t uninstall apps on iOS devices

Hey everyone, Bit of a strange one, our users are reporting that they can’t uninstall any apps from their iOS devices anymore. They can only remove them from the Home Screen, not actually delete them. We haven’t restricted app removal anywhere, so I’m a bit puzzled about what to do. Can anyone help me out…

App Management (318) iOS (320) iPadOS (77)

1 month ago

verbnigge

Discussion

1 month ago

How do I get a device’s unique ID in Hexnode? Are UDID and Android device ID the same?

Hi, How can we obtain a unique ID from Hexnode for our system validation? Also, are the UDID and Android device ID the same?

Android (392) iOS (320)

1 month ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (392) iOS (320)

2 years ago

ermjbrown

Ideation

2 years ago

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work. Making an app mandatory does work but it is not feasible to scale. We would…

ermjbrown

Ideation

2 years ago

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different apps mandatory for all the different users needs. We would end up with hundreds of…

App Management (318) iOS (320)

2 years ago

cam-d

Ideation

2 years ago

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode to work together to divy out licenses for applications to each user. This function works…

ABM (37) iOS (320) iPadOS (77) VPP Apps (27)

2 years ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (320) iPadOS (77) Kiosk (182)

3 years ago

shaeme

Ideation

3 years ago

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not have a search function. Is it possible to make a feature request for the following…

Android (392) iOS (320)

3 years ago

daniel-woods

Ideation

4 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and guessable passcodes. Change the timing on when the user is prompted to add or change…

dclavet13

Ideation

6 years ago

iOS / Android Management App for Administrators

Hello, I did not look this up before to see if its in the pipeline or not, but it would be nice to have a mobile app for iOS or Android for on-the-go administration, in a pinch. I've been able to access from the web browser on my phone, but its not as seamless of…

Android (392) iOS (320)

6 years ago

iOS

Facetime and iMessages are greyed out, even though they are Required Apps

iPad isn’t installing iOS updates, what am I missing? Solved

Clear password action works for android?

How do I update a VPP app on my iPads?

APNs certificate renewal

iOS enrollment using Google credentials

Device restart automation

Unable to use WhatsApp as update was not done on time

Users can’t uninstall apps on iOS devices

How do I get a device’s unique ID in Hexnode? Are UDID and Android device ID the same?

Feature Request - Reset Users Data Allowance

IOS Auto App Updates

IOS Auto App Updates

End User App Updates

Manual Entry in iOS

WiFi policies update

Advanced Passcode Options Solved

iOS / Android Management App for Administrators

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iPad isn’t installing iOS updates, what am I missing? Solved

Advanced Passcode Options Solved

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