iOS Archives - Page 13 of 28 - Unified Endpoint Management Community

Discussion

3 days ago

AirDrop not working

Hey everyone, I'm running into a strange issue with a few of our managed iOS devices. When someone tries to AirDrop photos to these devices, the receiving phone plays the AirDrop chime, but the prompt to accept or decline the…

iOS (415)

3 days ago

carter

Discussion

3 days ago

Expired APNs certificate with lost Apple ID: re-enrollment, ADE supervision, and kiosk mode impact

Our Apple Push Notification service certificate for Hexnode expired, and we no longer have access to the Apple ID that originally created it. We can create a new APNs certificate using a different Apple ID, but I’m trying to understand…

iOS (415)

3 days ago

eleanor_a

Discussion

5 days ago

iPhone in Automated Device Enrollment but not in Manage tab and locked with old passcode

We have an iPhone listed under Automated Device Enrollment, but it does not appear in the Manage tab yet. The device is locked with a former employee’s passcode, so we cannot get into it. I was hoping to restart or…

iOS (415)

5 days ago

leo_scott

Discussion

5 days ago

iOS app install fails with “This profile cannot make purchases” for WhatsApp

I’m trying to install WhatsApp on Apple devices through Hexnode. The MDM profile is already installed on the devices. When the install prompt appears saying Hexnode is trying to install WhatsApp, tapping Install immediately shows an error saying the profile…

luke

Discussion

6 days ago

Block iCloud or Apple ID sign-in on iPads managed with Hexnode

I’m setting up a group of iPads in Hexnode and want them to be managed without any personal Apple ID or iCloud account. In the iOS policy, I disabled the option to modify accounts under Advanced Restrictions, but users can…

benjay

Discussion

6 days ago

iPad app install stuck on “Installing” with “This Apple Account can't be used to make purchases”

I’m trying to install an app on an iPad from Hexnode, but the device status stays at “Installing” for a long time. On the iPad, I see the message: “This Apple Account can't be used to make purchases.” The iPad…

App Management (432) iOS (415)

6 days ago

mo-chou

Discussion

1 week ago

Slack app won’t update on iOS with Managed Apple Account

Hi, one of our users is trying to update Slack on an iOS device, but the update fails when they are signed in with a Managed Apple Account. There are no app allow/block lists applied, and nothing seems to be…

App Management (432) iOS (415)

1 week ago

carter

Discussion

2 weeks ago

iPad not appearing in managed devices after AB integration

Hi team, I’m having some trouble with a new iPad. I’ve successfully added the device to our Apple Business account, but for some reason, it isn't showing up under the Devices tab in my Hexnode portal. Am I missing a step in the sync process?

ABM (67) Enrollment (144) iOS (415)

2 weeks ago

ezekiel

Discussion

1 month ago

Best way to enroll 500+ iPads without manually configuring each device?

We are planning to deploy around 600 iPads across multiple locations. Right now, our team manually sets up Wi-Fi, installs apps, and applies restrictions on every device individually. It’s becoming very difficult to manage. What would be the recommended approach…

Enrollment (144) iOS (415) iPadOS (124)

1 month ago

noor_k

Discussion

1 month ago

Will SCEP handle certificate renewals automatically on iOS?

We’re looking into SCEP for our iPhones, but I’m a bit worried about the long term. What happens when these certificates expire? I really don't want to be stuck manually re-pushing policies to hundreds of devices every time a certificate hits its end date.

iOS (415)

1 month ago

ncosdsons

Ideation

2 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (415)

2 months ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (556) iOS (415)

3 years ago

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work.…

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different…

App Management (432) iOS (415)

3 years ago

cam-d

Ideation

3 years ago

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode…

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (415) iPadOS (124) Kiosk (263)

3 years ago

shaeme

Ideation

4 years ago

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not…

Android (556) iOS (415)

4 years ago

daniel-woods

Ideation

4 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and…

dclavet13

Ideation

6 years ago

iOS / Android Management App for Administrators

Hello, I did not look this up before to see if its in the pipeline or not, but it would be nice to have a mobile app for iOS or Android for on-the-go administration, in a pinch. I've been able…

Android (556) iOS (415)

6 years ago

iOS

AirDrop not working

Expired APNs certificate with lost Apple ID: re-enrollment, ADE supervision, and kiosk mode impact

iPhone in Automated Device Enrollment but not in Manage tab and locked with old passcode

iOS app install fails with “This profile cannot make purchases” for WhatsApp

Block iCloud or Apple ID sign-in on iPads managed with Hexnode

iPad app install stuck on “Installing” with “This Apple Account can't be used to make purchases”

Slack app won’t update on iOS with Managed Apple Account

iPad not appearing in managed devices after AB integration

Best way to enroll 500+ iPads without manually configuring each device?

Will SCEP handle certificate renewals automatically on iOS?

iOS Business Container - System Apps

Feature Request - Reset Users Data Allowance

IOS Auto App Updates

IOS Auto App Updates

End User App Updates

Manual Entry in iOS

WiFi policies update

Advanced Passcode Options Solved

iOS / Android Management App for Administrators

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