iOS Archives - Unified Endpoint Management Community

Discussion

1 day ago

WhatsApp VPP app from Apple Business Manager fails to install on iOS device

I purchased WhatsApp licenses through Apple Business Manager and tried pushing the app to an iOS device through Hexnode, but the App Installation action was failing on the device profile. I also wanted to prevent users from downloading their own…

1 day ago

maevee

Discussion

2 days ago

Device-based Activation Lock failed with 403 Forbidden T_C_NOT_SIGNED after ABM terms update

I’m seeing a “Failed to activate” notification for device-based Activation Lock on an Apple device managed in Hexnode. In Device Info > Activation Lock, the status was showing as disabled even after I clicked Retry. Is there something specific that…

iOS (457)

2 days ago

eliiza

Discussion

2 days ago

iPad compliance shows Data Protection or application security warning in Hexnode

One of our supervised iPads briefly showed a compliance warning under the Security section for Applications in Hexnode. There is no kiosk policy applied to the device. Reapplying the assigned policy made the application compliance status turn green, but I…

App Management (496) iOS (457)

2 days ago

noor_k

Discussion

3 days ago

iOS VPP app not installing after Install Application action in Hexnode

I pushed an iOS app from Hexnode using the Install Application action, but the app did not install on the device. The device was showing as non-compliant because the app was missing, and the activity feed looked delayed for a…

mortimer

Discussion

6 days ago

WhatsApp install on iOS fails with “This profile cannot make purchases”

I’m trying to install WhatsApp on enrolled Apple devices through Hexnode. The MDM profile is already installed on the devices. When the install prompt appears saying Hexnode is trying to install WhatsApp, tapping Install immediately shows the error: “This profile…

iOS (457) VPP Apps (41)

6 days ago

leo_scott

Discussion

6 days ago

iPad stuck in kiosk mode with "Guided Access app unavailable" after managed app update

One of our supervised iPads is frozen in kiosk mode. It shows a black screen with the message: "Guided Access app unavailable. Please contact administrator." This started while updating the app used for single app kiosk mode through Hexnode. I…

ethan_

Discussion

1 week ago

Sync a shared contact list to iOS and Android phones using Hexnode

We need to push the same company contact list to all existing phones and also make sure new phones get it going forward. Our fleet is mixed, mostly iPhones with some Android devices. Ideally, the contacts should stay updated automatically…

Android (608) iOS (457)

1 week ago

carter

Discussion

1 week ago

APNs certificate expired in Hexnode before enrolling company-owned iOS devices with Apple Configurator

I’m setting up company-owned iOS devices in Hexnode and noticed the portal says the APNs certificate has expired. I also need to enroll the iPhones, but we don’t have Apple Business Manager set up, so I’m planning to use Apple…

iOS (457)

1 week ago

ed_evans

Discussion

1 week ago

iPad not showing Remote Management after Apple ADE sync in Hexnode

I’m trying to enroll an iPad through Apple Automated Device Enrollment, but it doesn’t seem to pick up the Hexnode management profile during setup. In Hexnode, the ADE/DEP device profile status showed as Assigned, but the device did not show…

iOS (457)

1 week ago

maevee

Discussion

1 week ago

Wipe a locked offline iOS device without the passcode

We have an iPhone assigned to a former employee. The device is locked, we do not have the passcode, and it has not checked in with Hexnode for about 3 months. Since it is offline, the wipe command from the…

iOS (457) Remote Actions (92)

1 week ago

ncosdsons

Ideation

3 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (457)

3 months ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (608) iOS (457)

3 years ago

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work.…

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different…

App Management (496) iOS (457)

3 years ago

cam-d

Ideation

3 years ago

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode…

ABM (74) iOS (457) iPadOS (133) VPP Apps (41)

3 years ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (457) iPadOS (133) Kiosk (293)

3 years ago

shaeme

Ideation

4 years ago

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not…

Android (608) iOS (457)

4 years ago

daniel-woods

Ideation

4 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and…

dclavet13

Ideation

6 years ago

iOS / Android Management App for Administrators

Hello, I did not look this up before to see if its in the pipeline or not, but it would be nice to have a mobile app for iOS or Android for on-the-go administration, in a pinch. I've been able…

Android (608) iOS (457)

6 years ago

iOS

WhatsApp VPP app from Apple Business Manager fails to install on iOS device

Device-based Activation Lock failed with 403 Forbidden T_C_NOT_SIGNED after ABM terms update

iPad compliance shows Data Protection or application security warning in Hexnode

iOS VPP app not installing after Install Application action in Hexnode

WhatsApp install on iOS fails with “This profile cannot make purchases”

iPad stuck in kiosk mode with "Guided Access app unavailable" after managed app update

Sync a shared contact list to iOS and Android phones using Hexnode

APNs certificate expired in Hexnode before enrolling company-owned iOS devices with Apple Configurator

iPad not showing Remote Management after Apple ADE sync in Hexnode

Wipe a locked offline iOS device without the passcode

iOS Business Container - System Apps

Feature Request - Reset Users Data Allowance

IOS Auto App Updates

IOS Auto App Updates

End User App Updates

Manual Entry in iOS

WiFi policies update

Advanced Passcode Options Solved

iOS / Android Management App for Administrators

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