iOS Archives - Unified Endpoint Management Community

Discussion

1 day ago

How to wipe an ABM-enrolled iPad when Hexnode remote wipe fails

I’m preparing an Apple Business Manager-enrolled iPad for a new user. The device was originally assigned through a carrier and is now assigned to our Hexnode MDM server in ABM. Normally I would send a wipe command from Hexnode, but…

iOS (528)

1 day ago

astrid

Discussion

2 days ago

iPad non-compliant with “Device is not application compliant” in Hexnode

One of our iPads is showing as non-compliant in Hexnode. The APNs certificate had expired earlier, but it has already been renewed. The iPad is also on the latest iPadOS version. In the device Compliance Info section, the violation says:…

App Management (599) iOS (528)

2 days ago

liam_t

Discussion

5 days ago

iPad assigned in Apple Business Manager not showing in Hexnode after ADE setup

I have an iPad that appears in Apple Business Manager, but I can’t find it under Manage in Hexnode. The device already seems to be assigned to our MDM server in ABM. I’m trying to get it enrolled so I…

douglas

Discussion

5 days ago

iPhone owner not appearing in Hexnode Change Owner search

I’m trying to change the owner of an iPhone in Hexnode, but the user doesn’t show up in the Change Owner search. The same user appears when I search from the global “Search devices, users and policies” field at the…

iOS (528) Microsoft Entra ID (24)

5 days ago

r_foster

Discussion

6 days ago

iPad still connects to Hexnode after erase due to Apple Business Manager assignment

I erased an iPad that was previously managed through Hexnode, but during setup it still looks like it is connected to Hexnode. The device is in Apple Business Manager, and the APNs certificate in Hexnode has expired. Do I need…

iOS (528)

6 days ago

jaxon_r

Discussion

6 days ago

Renew Apple VPP token in Hexnode after the original Apple ID user leaves

Our Apple Business VPP token in Hexnode shows as expired/revoked. The technician who originally set it up is no longer with us. Can another technician renew the token using a different Apple ID, or does it have to be the…

v_collins

Discussion

6 days ago

iPad policy stuck on “Scanning in progress” after Apple Configurator enrollment

I wiped an iPad using Apple Configurator and enrolled it into Hexnode. The device shows up under Manage, and I associated a custom iOS policy with it, but the policy status stayed at “Scanning in progress” for a while and…

App Management (599) iOS (528)

6 days ago

laura123

Discussion

1 week ago

iCloud Backup grayed out on supervised iPhone with Managed Apple ID

I’m setting up a supervised iPhone enrolled through Apple Business Manager, and the iCloud Backup option is disabled. The “Back Up This iPhone” switch is grayed out. The device is signed in with a Managed Apple ID. In the assigned…

iOS (528)

1 week ago

sammyy

Discussion

2 weeks ago

Deploy contacts to iPhones in Hexnode when .vcf import is not available

I’m trying to deploy a contacts file to iPhones through Hexnode. The import contacts option looks like it only supports Android devices, and I don’t see the same .vcf import workflow for iOS. Is there a way to push contacts…

Best Practices (88) iOS (528)

2 weeks ago

liam_t

Discussion

2 weeks ago

iOS supervised device locked by another MDM, not showing in Hexnode

I have a supervised iPhone that is showing a message saying it is managed by another organization. I wanted to confirm whether the device is enrolled in Hexnode so it can be unlocked or released. I searched for the device…

iOS (528)

2 weeks ago

ncosdsons

Ideation

4 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (528)

4 months ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (694) iOS (528)

3 years ago

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work.…

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different…

App Management (599) iOS (528)

3 years ago

cam-d

Ideation

3 years ago

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode…

ABM (84) iOS (528) iPadOS (141) VPP Apps (52)

3 years ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (528) iPadOS (141) Kiosk (342)

3 years ago

shaeme

Ideation

4 years ago

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not…

Android (694) iOS (528)

4 years ago

daniel-woods

Ideation

4 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and…

dclavet13

Ideation

6 years ago

iOS / Android Management App for Administrators

Hello, I did not look this up before to see if its in the pipeline or not, but it would be nice to have a mobile app for iOS or Android for on-the-go administration, in a pinch. I've been able…

Android (694) iOS (528)

6 years ago

iOS

How to wipe an ABM-enrolled iPad when Hexnode remote wipe fails

iPad non-compliant with “Device is not application compliant” in Hexnode

iPad assigned in Apple Business Manager not showing in Hexnode after ADE setup

iPhone owner not appearing in Hexnode Change Owner search

iPad still connects to Hexnode after erase due to Apple Business Manager assignment

Renew Apple VPP token in Hexnode after the original Apple ID user leaves

iPad policy stuck on “Scanning in progress” after Apple Configurator enrollment

iCloud Backup grayed out on supervised iPhone with Managed Apple ID

Deploy contacts to iPhones in Hexnode when .vcf import is not available

iOS supervised device locked by another MDM, not showing in Hexnode

iOS Business Container - System Apps

Feature Request - Reset Users Data Allowance

IOS Auto App Updates

IOS Auto App Updates

End User App Updates

Manual Entry in iOS

WiFi policies update

Advanced Passcode Options Solved

iOS / Android Management App for Administrators

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