iOS Archives - Unified Endpoint Management Community

Discussion

2 days ago

iPhone not appearing in Hexnode ADE after assigning it in Apple Business Manager

I’m trying to enroll a new iPhone through Apple Business Manager and Automated Device Enrollment. The device is assigned to the Hexnode MDM server in ABM, but it still doesn’t show up under the ADE devices list in Hexnode. I…

iOS (492)

2 days ago

thomas_m

Discussion

2 days ago

iPad ADE enrollment stuck on Assigned and apps/restrictions not applying

I’m setting up a new iPad through Apple Business and Hexnode. The device shows as enrolled and assigned to a policy, but the configuration is not fully applying. A few things I noticed: The iPad keeps prompting for enrollment during…

haniel

Discussion

5 days ago

iPad app deployment fails with "App not supported" and invalid server certificate error

A newly enrolled iPad is failing to install an App Store app through Hexnode. The install status shows: "App not supported on the device model/OS version. Verify app compatibility and Retry!" and the device also displays a certificate warning saying…

App Management (559) iOS (492)

5 days ago

arthur

Discussion

5 days ago

Renewing an APNs certificate in Hexnode without re-enrolling iOS devices

Our APNs certificate is expiring soon and I’m trying to renew it from Hexnode. In the Apple Push Certificates Portal, I can see existing certificates, but I wasn’t sure whether I should create a new certificate or renew the existing…

iOS (492)

5 days ago

ed_evans

Discussion

6 days ago

Can an iPad be enrolled remotely in Hexnode with supervision using ABM?

I’m trying to understand the best way to enroll iPads into Hexnode without physically handling each device. Right now, we manually enroll them using Apple Configurator because we need to apply restrictions and an app block/allow list policy. Some of…

iOS (492)

6 days ago

raelynn

Discussion

6 days ago

iPad app deployment shows "device is not compatible" during installation

I added an iPad app to the Hexnode app library and assigned it to iPads through a policy as a required app. The app was not getting installed on the devices. In the action history, the install app action showed…

App Management (559) iOS (492)

6 days ago

astrid

Discussion

6 days ago

iOS devices re-enrolled with enrollment URL are not supervised and app blacklist policies fail

We had to remove the MDM profile from a batch of iPhones while switching mobile carriers and transferring data. After the transfer, we enrolled the devices again using the enrollment URL. The devices show up in Hexnode, but they are…

App Management (559) iOS (492)

6 days ago

jaxon_r

Discussion

6 days ago

Minimum iPadOS and macOS versions supported for Hexnode device enrollment

What are the oldest macOS and iPadOS versions that can be enrolled in Hexnode? We have a few older Apple devices and want to confirm whether they are still supported before trying to enroll them.

iOS (492) macOS (574)

6 days ago

pauel

Discussion

1 week ago

Reset a locked managed iPad using iTunes or Finder without removing ABM enrollment

I have a managed iPad that is locked and inaccessible. I’m trying to understand the correct way to reset it using iTunes on Windows or Finder on a Mac. If the iPad is managed through Hexnode, can it still be…

ABM (77) ADE (67) iOS (492)

1 week ago

laura123

Discussion

1 week ago

iOS OS Update option is grayed out in Hexnode for supervised iPads

We manage several supervised iPads in Hexnode and want to push the latest iPadOS update from the portal. The devices show different OS versions, but when checking the update options, the OS Update action appears grayed out. Is there something…

iOS (492) OS Updates (91)

1 week ago

ncosdsons

Ideation

3 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (492)

3 months ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (647) iOS (492)

3 years ago

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work.…

ermjbrown

Ideation

3 years ago

IOS Auto App Updates

We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different…

App Management (559) iOS (492)

3 years ago

cam-d

Ideation

3 years ago

End User App Updates

At my company we have IOS devices. These IOS devices are amanged by us and each user is assigned a managed apple ID that cannot make purchases on the app store. Therefore, we rely on apple buisness manager and Hexnode…

ABM (77) iOS (492) iPadOS (138) VPP Apps (48)

3 years ago

ooida

Ideation

3 years ago

Manual Entry in iOS

Hello, I would like to request the ability to the into a kiosk mode enabled iPad manually. The reason is in case one needs to manually connnect to a WIFI hotspot and to power the iPad off manually.

iOS (492) iPadOS (138) Kiosk (321)

3 years ago

shaeme

Ideation

4 years ago

WiFi policies update

Currently, we have a centralized WiFi policy where all the WiFi data of our clients are (there are roughly 50 SSIDs in the policy). With the current view, you can only see a maximum of five SSIDs and do not…

Android (647) iOS (492)

4 years ago

daniel-woods

Ideation

4 years ago

Solved

Advanced Passcode Options Solved

Setting up the passcode options good for security however, is it possible to have advanced features implemented which allow for the device security to be further heightened such as: Passcodes cannot be 111111, 123456, 654321 and any other simple and…

dclavet13

Ideation

6 years ago

iOS / Android Management App for Administrators

Hello, I did not look this up before to see if its in the pipeline or not, but it would be nice to have a mobile app for iOS or Android for on-the-go administration, in a pinch. I've been able…

Android (647) iOS (492)

6 years ago

iOS

iPhone not appearing in Hexnode ADE after assigning it in Apple Business Manager

iPad ADE enrollment stuck on Assigned and apps/restrictions not applying

iPad app deployment fails with "App not supported" and invalid server certificate error

Renewing an APNs certificate in Hexnode without re-enrolling iOS devices

Can an iPad be enrolled remotely in Hexnode with supervision using ABM?

iPad app deployment shows "device is not compatible" during installation

iOS devices re-enrolled with enrollment URL are not supervised and app blacklist policies fail

Minimum iPadOS and macOS versions supported for Hexnode device enrollment

Reset a locked managed iPad using iTunes or Finder without removing ABM enrollment

iOS OS Update option is grayed out in Hexnode for supervised iPads

iOS Business Container - System Apps

Feature Request - Reset Users Data Allowance

IOS Auto App Updates

IOS Auto App Updates

End User App Updates

Manual Entry in iOS

WiFi policies update

Advanced Passcode Options Solved

iOS / Android Management App for Administrators

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