Enrollment

All posts with the Enrollment tag

Discussion
5 days ago Mar 04, 2026

Switched to authenticated enrollment and now devices won’t auto-assign to default user

Hi all!  I recently switched from open enrollment to authenticated enrollment in Hexnode UEM.  Earlier, devices were enrolling directly and getting assigned to my default user (my email).  Now, when I try to enroll another iPad, the enrollment request goes to my email, and it requires credential verification during setup. I just want this new iPad to be added under the same user account as before. I don’t want to create a new user,…

Discussion
2 weeks ago Feb 25, 2026

Windows devices enrolling as “Default User” instead of Google Workspace authenticated user.

Hi team, we are enrolling our Windows devices using Hexnode portal. We expect the users to authenticate it using their Google credentials during enrollment, but devices are getting enrolled under default user instead.  Is there any configuration required to enable Google Authentication? 

Discussion
4 weeks ago Feb 10, 2026

Disenrolling Multiple Devices Without 2FA Verification

Hi everyone, I’m honestly a bit confused right now! We have nearly 75 devices that need to be disenrolled, and entering the 2FA verification code for every single device is becoming really frustrating.   Also, is there any way to view all the devices that are yet to be marked as disenrolled? That would really help me keep track of everything.  

Discussion
1 month ago Feb 06, 2026

The department name is not automatically mapping during enrollment?

I’ve tried enrolling iOS devices through ADE enrollment and created enrollment profiles for the same. I had given a department name under General settings in the enrollment profile for the devices during enrollment. But now, after enrollment I find that the department name is not mapped to the Department field under device details for the corresponding enrolled devices. We…

Discussion
1 month ago Feb 06, 2026

Mac device enrollment

Hey everyone, I have a question regarding the FileVault in macOS. I just reset one of my MacBook Airs, and it seems to be locked by FileVault and is asking for some recovery key or something? Where do I find this recovery key?

Discussion
1 month ago Feb 02, 2026

Google Workspace sync issue – new users not showing up

Hey everyone, we’re running into a strange issue with Google Workspace sync. When we try to enroll a user using their email, the user just doesn’t show up in Manage > Users in Hexnode. The domain is already connected with Hexnode, and this user was added recently in Google Admin also. Sync keeps failing though, and the user never gets pulled into Hexnode.

Ideation
3 years ago Dec 16, 2022

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices. It regularly changes the passwords and enables management software to retrieve the correct password for…