Enrollment

All posts with the Enrollment tag

Discussion
4 days ago Feb 02, 2026

Google Workspace sync issue – new users not showing up

Hey everyone, we’re running into a strange issue with Google Workspace sync. When we try to enroll a user using their email, the user just doesn’t show up in Manage > Users in Hexnode. The domain is already connected with Hexnode, and this user was added recently in Google Admin also. Sync keeps failing though, and the user never gets pulled into Hexnode.

Discussion
1 week ago Jan 29, 2026

BYOD Management for macOS and Windows in Hexnode UEM

Hi everyone, we’re evaluating BYOD support in Hexnode UEM for both macOS and Windows devices. I’ve gone through the general documentation, but it mostly covers high-level enrollment methods.  Could someone clarify:  What are the actual BYOD management options available for macOS?  Is there a true BYOD enrollment for Windows, or any recommended workaround?  Looking for something more detailed than the…

Discussion
3 weeks ago Jan 16, 2026

Unable to Enroll Windows Device

We’re trying to enroll a Windows device into Hexnode, but during enrollment it throws an error saying the device is already enrolled and asks for co-management.  We double-checked and there’s no other MDM configured on the device. Has anyone faced this before? How do we fix it?

Discussion
4 weeks ago Jan 12, 2026

Improper disenrollment

Hi everyone, I’m seeing some strange behaviour in Hexnode portal. Our enrolled devices count suddenly jumped from 673 to 735, but we haven't added any new device. When I checked closer, I noticed multiple entries showing the same serial numbers. It looks like there are several duplicate entries for the same devices. I know for a fact that these devices were manually factory reset/wiped, but they keep reappearing in the list. Is this a bug? 

Ideation
12 months ago Feb 11, 2025

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

Ideation
3 years ago Dec 16, 2022

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices. It regularly changes the passwords and enables management software to retrieve the correct password for…