Enrollment

All posts with the Enrollment tag

Discussion
1 month ago Sep 24, 2026

iOS MDM profile downloads but installation fails

One of our iPhones is failing during Hexnode MDM enrollment. The MDM profile downloads successfully in Safari, but when the user tries to install it, iOS shows “Profile Installation Failed - An unknown error occurred.” Other iPhones are enrolling fine,…

Discussion
1 month ago Sep 14, 2026

Re-enroll a formatted Windows device

A Windows laptop was previously enrolled in Hexnode, but the user formatted the device. We need to enroll the same laptop again for the same user. What is the correct way to reinstall and re-enroll Hexnode on the device?