Enrollment

All posts with the Enrollment tag

Discussion
2 weeks ago Mar 13, 2026

Android Enterprise QR Enrollment with WPA2-Enterprise Wi-Fi

Hey everyone, we’re currently rolling out Android Enterprise device owner enrollment using the 6-tap QR method, and we’ve run into a challenge when the deployment environment uses WPA2-Enterprise Wi-Fi.  During enrollment, the device tries to connect to the corporate Wi-Fi network, but authentication fails because the Root CA certificate required for WPA2-Enterprise isn’t yet installed on the device. In the normal Android Wi-Fi setup UI,…

Discussion
3 weeks ago Mar 04, 2026

Switched to authenticated enrollment and now devices won’t auto-assign to default user

Hi all!  I recently switched from open enrollment to authenticated enrollment in Hexnode UEM.  Earlier, devices were enrolling directly and getting assigned to my default user (my email).  Now, when I try to enroll another iPad, the enrollment request goes to my email, and it requires credential verification during setup. I just want this new iPad to be added under the same user account as before. I don’t want to create a new user,…

Discussion
4 weeks ago Feb 25, 2026

Windows devices enrolling as “Default User” instead of Google Workspace authenticated user.

Hi team, we are enrolling our Windows devices using Hexnode portal. We expect the users to authenticate it using their Google credentials during enrollment, but devices are getting enrolled under default user instead.  Is there any configuration required to enable Google Authentication? 

Discussion
1 month ago Feb 10, 2026

Disenrolling Multiple Devices Without 2FA Verification

Hi everyone, I’m honestly a bit confused right now! We have nearly 75 devices that need to be disenrolled, and entering the 2FA verification code for every single device is becoming really frustrating.   Also, is there any way to view all the devices that are yet to be marked as disenrolled? That would really help me keep track of everything.  

Ideation
3 years ago Dec 16, 2022

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices. It regularly changes the passwords and enables management software to retrieve the correct password for…