Enrollment Archives - Unified Endpoint Management Community

Discussion

5 days ago

"Account not authorized" error during device enrollment

Hi everyone, I’m running into a wall here. I'm trying to add a new device to our Hexnode portal, but right in the middle of the enrollment process, it keeps throwing an "account not authorized" error. I haven't changed any of our admin credentials or Apple Business Manager settings recently. Has anyone else encountered this? Any idea what triggers it?

Enrollment (122)

5 days ago

mo-chou

Discussion

2 weeks ago

Can Hexnode block remote wiping of personal devices?

Hi folks, is there a way to configure Hexnode so that personal BYOD devices enrolled in the portal cannot be remotely wiped? We want to make sure only corporate‑owned devices can be factory reset.

Enrollment (122)

2 weeks ago

monty

Discussion

2 weeks ago

Mac enrollment stuck in Google SSO loop

Hey folks, got a weird one. One of our users trying to enroll a mac with Google SSO, user logs in fine, but it just loops back to the start. I’ve checked console, she’s showing up like 13 times under users but no devices. Anyone seen this?

Enrollment (122)

2 weeks ago

jennifer

Discussion

3 weeks ago

How does Autopilot actually work during setup?

Hey people, we’re planning to use Windows Autopilot, but I’m not fully clear on what happens when the user first turns on the device. Does it install anything or is it just enrollment?

Enrollment (122) Windows (358)

3 weeks ago

pwmurf

Discussion

4 weeks ago

MDM Migration Issues

I recently migrated about a dozen devices from Rippling to Hexnode. Most of the headache came from the Rippling side, but now that everyone is completely in Hexnode we're experiencing issues there, too. The biggest issue is that one user's device in particular was rendered completely unusable. Screen flickering, apps crashing, and inability to control…

laura123

Discussion

4 weeks ago

Need assistance with Linux (Ubuntu) Enrollment...

Hi, I need some help with Linux enrollment. We’ve got around 5 Ubuntu machines that need to be enrolled into Hexnode. Could someone guide us on the best approach?

Enrollment (122) Linux (27)

4 weeks ago

haniel

Discussion

4 weeks ago

Apple DEP not syncing. New devices just won’t enroll!

Hi all, I’m running into an issue with Apple DEP in Hexnode. When I sync the ADE account, no devices appear, and new devices don’t trigger enrollment. Has anyone faced this before? Any tips would be appreciated! Thanks.

Enrollment (122)

4 weeks ago

lucaas

Discussion

4 weeks ago

Android Enterprise Setup Removed

Hi Team, We have accidentally removed our Android Enterprise setup from the Google Play Console. We now need to reconfigure the Android Enterprise integration with Hexnode to resume device enrollments. We currently have 267 devices enrolled and are concerned about losing management control or triggering a mass disenrollment 😬. Is there any way to recover the setup so…

douglas

Discussion

4 weeks ago

Can’t enroll new devices due to device limit

I need to enroll a new MacBook for an employee, but my device limit (82) has already been reached. How can I proceed? Also, Is this limit per user or for the entire portal?

Enrollment (122)

4 weeks ago

desmond

Discussion

1 month ago

Error during iPad enrollment via ABM

I’m trying to enroll my iPad via Apple Business Manager (ABM), but I keep getting this error: “The configuration from your iPad could not be downloaded. The configuration is not available.” Has anyone else faced this issue?

ABM (58) Enrollment (122)

1 month ago

shai

Ideation

1 year ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

livewot

Ideation

1 year ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

nacspace

Ideation

2 years ago

Control enrollment type without scanning a QR code

We're transitioning from one mdm software to hexnode, and running into an issue with our Network Certificates. If there was a way to specify enrollment type without having the scan the QR code to ensure that the devices are going to Android Enterprise mode so we can push the cert, that would be incredibly helpful.…

Android Enterprise (149) Enrollment (122)

2 years ago

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another device until we remove them as owner of their current device.

mayuresh-todankar

Ideation

2 years ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (122)

2 years ago

boris-dreyer

Ideation

3 years ago

Add Admin user with functionality like Microsoft LAPS

I have been a long-time user of Microsoft LAPS and would like to have similar functionality in Hexnode across different operating systems. Local Administrator Password Solution (LAPS) is a function that prevents using the same administrative passwords across different endpoints/devices. It regularly changes the passwords and enables management software to retrieve the correct password for…

Enrollment

"Account not authorized" error during device enrollment

Can Hexnode block remote wiping of personal devices?

Mac enrollment stuck in Google SSO loop

How does Autopilot actually work during setup?

MDM Migration Issues

Need assistance with Linux (Ubuntu) Enrollment...

Apple DEP not syncing. New devices just won’t enroll!

Android Enterprise Setup Removed

Can’t enroll new devices due to device limit

Error during iPad enrollment via ABM

Disk encryption option for Linux (debian/ubuntu)

Remember my selection

Control enrollment type without scanning a QR code

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Add Admin user with functionality like Microsoft LAPS

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