DEP Archives - Unified Endpoint Management Community

Discussion

4 weeks ago

Introducing Enrollment Profiles for ADE

DEP has evolved—say hello to ADE (Automated Device Enrollment)! Along with this change, we’ve completely reimagined profile creation. With Enrollment Profiles, configuring device settings during ADE is now more streamlined and flexible than ever. General Settings: Configure essential details such as Display Name, Support Contact Information, and Device Settings. Manage authentication options, select the Activation…

cullen

Discussion

2 months ago

Re-enrolling a Mac without wiping it

Hi, What is the best way to re-enroll a Mac without wiping it? The device was enrolled via Automated Device Enrollment (ADE). We started experiencing issues with SSO, so I attempted to repair the registration. The MDM profile is missing from the device, but it remains listed in Apple Business Manager (ABM). What would be…

verbnigge

Discussion

3 months ago

How to change the Apple ID linked to an Activation lock on an iPad

I’ve found myself in a bit of a pickle here at work. We used to have Android tablets, but we recently bought a bunch of old, used iPads for our employees. They need to constantly check our product designs and manuals while they’re working, so these iPads are perfect for them. We set up these…

douglas

Discussion

5 months ago

Mac shows Multiple Login screen when Hexnode Access is pushed

Hello everyone, We have a bunch of Macs enrolled in our organization, and a few of them were enrolled via DEP. Our organization uses Okta for managing all users, so we basically use the same as network accounts on our macOS devices. When Hexnode announced Hexnode Access, we were really thrilled because it allowed our…

veu-it

Discussion

8 months ago

Disenrolled Kiosk iPad - Can't Wipe

Hi, I have a supervised iPad that I was a while ago testing a Kiosk setup with and ultimately the iPad ended up stuck in a drawer and never being used. I'm unsure how it's happened but the device has been disenrolled which when I've booted the iPad up today and got online it…

otis

Discussion

10 months ago

Why did the device need to be wiped twice during Apple Configurator enrollment?

Hello there, I tried to assign my iPhone to DEP using Apple Configurator on another iPhone. I installed Apple Configurator on one iPhone and wiped the other iPhone to enroll it. Of course, I also assigned the Hexnode MDM server. After erasing the iPhone, I scanned the image that appears in the Setup Assistant and…

frida

Discussion

10 months ago

Apple Configurator: Prevent users from releasing devices from ABM

Hi there! I’m currently enrolling our company’s Apple devices into Apple Business Manager (ABM) and noticed that users can remove ABM and UEM supervision on their own. We’re managing these devices with Hexnode UEM. Is there a way to restrict users from removing supervision? These devices are corporate-owned, and we need to ensure supervision…

ABM (33) DEP (35)

10 months ago

_patricia_

Discussion

10 months ago

Issue with Activation Lock

Hello all We had a client whose Apple devices were enrolled in Hexnode while he was here for a business conference. Upon his departure, we disenrolled his device. Recently, he contacted us because he was unable to wipe his device due to an Activation lock. I believe that when he was here, we logged into…

aaron

Discussion

1 year ago

Issues with adding Apple TV to ABM or supervising via Apple Configurator

Hi there, I'm having trouble enrolling my Apple TV, which is a Wi-Fi model and doesn't have a USB C or Ethernet port, into Apple Business Manager or making it supervised through Apple Configurator. Is this a limitation of the device itself, or is there a way to work around it?

jneal4

Discussion

1 year ago

Mac Is Asking For Credentials For Remote Management Profile.

Mac Is Asking For Credentials For Remote Management Profile. "Username" And "Password" I Have Never Had This On A New Device Not Sure What Username And PW It Is Asking For. Any Help?"

livewot

Ideation

3 months ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.

DEP (35)

3 months ago

DEP

Introducing Enrollment Profiles for ADE

Re-enrolling a Mac without wiping it

How to change the Apple ID linked to an Activation lock on an iPad

Mac shows Multiple Login screen when Hexnode Access is pushed

Disenrolled Kiosk iPad - Can't Wipe

Why did the device need to be wiped twice during Apple Configurator enrollment?

Apple Configurator: Prevent users from releasing devices from ABM

Issue with Activation Lock

Issues with adding Apple TV to ABM or supervising via Apple Configurator

Mac Is Asking For Credentials For Remote Management Profile.

DEP information and setting from the device

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