Best Practices Archives - Unified Endpoint Management Community

Discussion

2 weeks ago

Can I restart an inactive Hexnode Windows agent remotely?

One Windows device is showing the Hexnode agent as inactive and it has not checked in recently. The device has internet access and there do not seem to be any network issues. I tried running Scan Device from the portal,…

Best Practices (96)

2 weeks ago

finn

Discussion

3 weeks ago

Will an iPhone stay enrolled after factory reset if enrolled locally with Apple Configurator?

I have a supervised iPhone that was enrolled into Hexnode using Apple Configurator from a Mac. It was a local USB enrollment and the device was not added to Apple Business. If I factory reset the iPhone, will it stay…

Best Practices (96) Enrollment (181)

3 weeks ago

aurora

Discussion

3 weeks ago

How to remove inactive devices in Hexnode to free licenses

I have several old tablets in Hexnode that have not checked in for around two years. I don’t know where the devices are or whether they are still managed, but I need to set up new tablets soon and want…

Best Practices (96)

3 weeks ago

juan_garcia

Discussion

3 weeks ago

Policy shows Direct and Device Group mapping but no trash icon

One of our managed devices is showing the same policy as associated in two ways: Direct and through a device group. On other devices, I usually only see the group association. I was trying to remove this policy from the…

Best Practices (96)

3 weeks ago

matteo

Discussion

4 weeks ago

How can I search devices by serial number in Hexnode?

Is it possible to find a device in Hexnode by serial number, or does the Manage page only search by device name? I’m managing several devices and the serial number would be easier to use than the device name in…

Best Practices (96)

4 weeks ago

itsme_aoi

Discussion

4 weeks ago

Why can’t I manually add a device to a Hexnode dynamic device group?

I have a device group for a specific set of phones and wanted to add a new device to it, but I don’t see any option to manually add devices. The group is marked as a dynamic group. Is this…

Best Practices (96)

4 weeks ago

im_dany

Discussion

1 month ago

How can I check license count in the Hexnode MSP portal?

I’m trying to check the total number of device licenses for our Hexnode account. The usual instruction I found was to click the profile icon and go to Billing, but I don’t see a Billing option in the portal I’m…

Best Practices (96)

1 month ago

noor_k

Discussion

1 month ago

How to change the Default user email address for tablet enrollment in Hexnode

I’m enrolling tablets and the enrollment flow is using the Default user. I need to update the email address attached to that Default user, but I’m not sure where it can be edited in the portal. Is this something that…

Best Practices (96)

1 month ago

sammyy

Discussion

1 month ago

Deploy contacts to iPhones in Hexnode when .vcf import is not available

I’m trying to deploy a contacts file to iPhones through Hexnode. The import contacts option looks like it only supports Android devices, and I don’t see the same .vcf import workflow for iOS. Is there a way to push contacts…

Best Practices (96) iOS (580)

1 month ago

amy_taylor

Discussion

1 month ago

Can Hexnode purchase or push eSIM profiles to Android 14 devices?

Is it possible to use Hexnode to purchase eSIM plans and push eSIM profiles to Android 14 devices? We are looking at managing cellular connectivity for a group of Android devices and wanted to know if Hexnode can handle the…

Best Practices (96)

1 month ago

shai

Ideation

2 years ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems.…

livewot

Ideation

2 years ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

2 years ago

Adding a device to multple groups

On a specific project, I have 3 groups I deal with. Corporate iPads Canada USA All devices are a member of Corporate iPads. None are duplicated between USA and Canada. 1) It would be nice if I could nest groups.…

maxanschuetz

Ideation

2 years ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (96)

2 years ago

thomasburris

Ideation

2 years ago

Windows Firewall policies

As an admin user, I'd like the ability to control Windows firewall settings by policy instead of through scripts so that we can automate and standardize our firewall settings.

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

Best Practices

Can I restart an inactive Hexnode Windows agent remotely?

Will an iPhone stay enrolled after factory reset if enrolled locally with Apple Configurator?

How to remove inactive devices in Hexnode to free licenses

Policy shows Direct and Device Group mapping but no trash icon

How can I search devices by serial number in Hexnode?

Why can’t I manually add a device to a Hexnode dynamic device group?

How can I check license count in the Hexnode MSP portal?

How to change the Default user email address for tablet enrollment in Hexnode

Deploy contacts to iPhones in Hexnode when .vcf import is not available

Can Hexnode purchase or push eSIM profiles to Android 14 devices?

Disk encryption option for Linux (debian/ubuntu)

Remember my selection

Adding a device to multple groups

Reinitiation button for Failed actions

Windows Firewall policies

Platform SSO for macOS on Hexnode MDM with Google Workspace

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