Best Practices

All posts with the Best Practices tag

Discussion
1 month ago Oct 27, 2025

Self-Service Management -is it worth it?

Hey peeps, I’ve been having a burning question lately about self-service management. I’ve heard the term come up in my circles quite a lot of times and am thinking about adopting it into our company’s ecosystem. Giving users the freedom to solve their issues seems like a good idea, but I have doubts about whether it's just a hype train. I don’t want to make any decisions that I may regret in the future. Any thoughts on…

Discussion
4 months ago Aug 23, 2025

Looking for best ways to deploy business apps on iPads

Hey, I’ve hit a wall. We’re trying to roll out about 25 business apps to our on-field sales team devices through Hexnode. Everything looks fine at first, but halfway through, a bunch of devices choke up during deployment. The network slows, installs hang, and then I get messages from the team saying half their apps…

Discussion
4 months ago Aug 08, 2025

Time to Shift Gears: Windows 10 to 11 Upgrade Made Easy with Hexnode

Hi everyone, This post walks you through everything you need to know about managing the Windows 10 to 11 upgrade using Hexnode. Windows 10 has had a great run since its launch in 2015. Between Windows Hello, ATP, Virtual Desktops, and the UWP app model, it really changed how we work. But now it's time…

Discussion
4 months ago Jul 31, 2025

Portal Idle Timeout

Hey Community, is there a way to automatically log out technicians from the Hexnode portal after a period of inactivity? I’m essentially talking about a timeout option so that all the technicians using the portal can be logged out automatically, ideally after an hour or so. Currently, a technician once logged in is always in that…

Discussion
5 months ago Jul 04, 2025

Do webhooks help with automation?

Hello, I’ve hit a tricky issue while managing our Mac deployment workflows. Currently, when a new device enrolls, I run a series of automated steps, install some apps, configure settings, and send issues to our ticketing platform. We have all this synced to our Source server where we keep records of all these events. But…

Discussion
5 months ago Jul 03, 2025

How to group multiple patches for deployment?

Hey Community, so, the question is how do i group multiple patches for devices. Now the thing is i can deploy the patches individually; however, I've noticed this way of updating leads to overhead due to the time lost in reboot cycles. What are some of the strategies that we could implement using Hexnode where…

Discussion
6 months ago Jun 10, 2025

We would like to conduct thorough testing of the functionalities of Hexnode. What are the recommended testing procedures?

Hi, We are looking to do some in-depth testing of Hexnode’s functionalities across different device platforms. Are there any recommended steps or a general approach that you’d suggest to get a comprehensive understanding? We want to make sure we don’t miss out on any important features.

Discussion
6 months ago Jun 09, 2025

ChromeOS Kiosk and Policies

I got questions on how everyone else got your Chrome devices setup with hexnode. How did you guys handle it or manage it? I got a new ChromeBox I am planning to deploy and would like to know if Kiosk mode works the same as the Android devices using policies.

Discussion
6 months ago Jun 05, 2025

Detecting jailbroken/rooted devices in the workplace

In recent times, my mind has been occupied with a pressing question. Detecting jailbroken/rooted devices. Sure, it sounds pretty simple but here’s the catch—it’s actually not. So, if everyone could chime in on their takes and solutions for detecting jailbroken/rooted devices, I’m sure it would be really helpful in making mobile devices foolproof. 

Ideation
10 months ago Feb 11, 2025

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

Ideation
1 year ago Sep 16, 2024

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…