Apps are not updating without Apple ID
We’re noticing that apps on our managed iPhones aren’t updating automatically. Users keep ignoring the App Store prompts, and some devices are stuck on old versions. How can I overcome this?
All posts with the App Management tag
We’re noticing that apps on our managed iPhones aren’t updating automatically. Users keep ignoring the App Store prompts, and some devices are stuck on old versions. How can I overcome this?
Hi everyone, I need some guidance on enabling a few specific apps for our Android devices. I want to allow users to access the Camera, Gallery, and WhatsApp. Currently, all of these seem to be disabled or hidden by Hexnode by default.…
I’ve got an iPhone with Hexnode policies that allow app installs, but whenever I try to purchase an app it says in-app purchases are disabled. What can I do?
One of our managed apps keeps crashing on my Android phone which is enrolled as device owner. It opens for a second and then shuts down. Can I try wiping the device? Anyone else run into this?
Hi, I’m trying to understand how to monitor app usage on Windows devices using Hexnode. Specifically, I’m looking to see how long a particular application is being used or whether it’s actively running on devices. Is there a way to…
Hi, we’re working with BYOD devices and want to keep things minimal. The requirement is to monitor only the Outlook application without managing or tracking anything else on the Android device. Additionally, when an employee leaves the organization, we want…
Every time we push apps to iPhones, users get stuck entering their Apple ID and password. It’s slowing down onboarding and creating extra tickets for our helpdesk. Is there any way to avoid this?
Hey folks, I’ve been enrolling Samsung devices with Knox and noticed the Calculator app doesn’t always show up after setup. Sometimes it’s there, sometimes it’s gone. Anyone else seen this?
Hey, is anyone actually doing zero touch and staging, end-to-end in real life? Like pre-configuring devices, assigning policies, apps, everything before the user even touches it. Sounds great in theory, but feels like one of those things that looks clean…
Hey guys, could use some help here. A bunch of our iPads are getting flagged as non-compliant in the portal. The weird thing is, they definitely have the 3 required apps installed, so application compliance shouldn't be the issue. I was looking through our compliance config and I'm wondering if it's the passcode requirement…
The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…
I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…
The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…
If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to…
now it's only possible general users , a reading permission user will be useful.
We're currently trying to create a proper Windows PC onboarding mechanics. During this phase we need to have several applications installed depending on a group membership. Because of the Hexnode limitations we aren't able to properly configure auto-deployment for some…
We would like the feature to allow IOS apps to auto update. The current methods do not work reliably or scale well. We have tried relying on the devices to have the apps auto update and it does not work.…
We need an auto update feature for non mandatory applications or a way for users to update applications from the app catalog? This is a major pain point from our previous mdm. We can not feasibly make all the different…
Dear Hexnode Customer Service Team, I hope this email finds you well. As a long-time customer of Hexnode, I would like to start by expressing my appreciation for the excellent software and top-notch customer service you provide. Your solutions have…
I am interested in limiting file access to certain applications, for example a video file that can only be accessed by Adobe/etc, to limit the file from being copied,uploaded anywhere else.
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