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edenpierce

Discussion

2 days ago

Wipe, Reboot, Ready: Apple’s Return to Service is Here

We are excited to announce that Hexnode UEM now officially supports Apple’s Return to Service feature for devices running iOS 17+, iPadOS 17+, and visionOS 26.0+. Originally introduced by Apple at WWDC23, this feature completely redefines the device wipe process. It eliminates the manual effort historically required to…

mo-chou

Discussion

3 days ago

Supervised iOS devices cannot manually update due to software update restriction

Some of our supervised iOS devices are showing a restriction message when users try to update their software directly from the device Settings app. It looks like they are blocked from starting the iOS update manually. These devices are managed…

3 days ago

pepijn

Discussion

4 days ago

Android kiosk Flutter app shows “failed host lookup” while other apps have internet

We have an Android device enrolled in Hexnode and locked down in kiosk mode. One Flutter app opens correctly, but anything that needs network access fails with a “failed host lookup” error. Chrome on the same device can open the…

4 days ago

juan_garcia

Discussion

4 days ago

Reconfigure Google Authenticator on one Android tablet when it is installed as a required app

I have Google Authenticator installed on an Android tablet through a required app policy. The policy is assigned to a custom device group with several tablets, so I do not want to remove the app from the policy or affect…

Android (581) App Management (465)

4 days ago

ezekiel

Discussion

5 days ago

Disenroll action stuck in progress for offline devices

I started disenrollment for two smartphones, but the action has been stuck in progress since yesterday. Both devices are no longer actively checking in; one of them last checked in several weeks ago. Is there a way to remove these…

5 days ago

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arthur

Discussion

5 days ago

Device stuck in Disenrollment Pending after disenroll - will the license be released?

I have a device that we are no longer going to use, and I want to unenroll it so we can enroll another device in its place. I already went to Manage, selected the device, and used Actions > Disenroll…

5 days ago

bram

Discussion

5 days ago

Google Workspace sync stopped after deleting original Android Enterprise admin account

Our Android Enterprise setup in Hexnode was originally configured using a Google Workspace admin account that no longer exists. That admin left the organization and the Google Workspace account was deleted. Since then, Google Workspace sync is not working anymore.…

5 days ago

pepijn

Discussion

5 days ago

Android 14 scanner in kiosk mode does not show print app chooser popup

We have identical Hexnode kiosk policies deployed across our handheld scanners. On our Android 13 devices, tapping the print icon inside our app successfully brings up the native app chooser popup. However, on our newer Android 14 scanners, tapping that…

5 days ago

cameron

Discussion

5 days ago

Kiosk app icon not appearing after cloning a kiosk policy

We are moving from one time clock app to Workday Time Kiosk and tried reusing our existing Hexnode kiosk setup by cloning the old policy. I added the Workday kiosk app in the policy, but the app icon was not…

App Management (465)

5 days ago

tomas

Discussion

5 days ago

Google Play Store and Camera not showing in Android multi-app kiosk

I’m setting up an Android multi-app kiosk policy for a Motorola G 2024 device. I was able to add a custom APK as a required app, but I ran into two kiosk-related issues after that: First one is, the stock…

App Management (465) Kiosk (282)

5 days ago

Welcome to Hexnode Connect!

Wipe, Reboot, Ready: Apple’s Return to Service is Here

Supervised iOS devices cannot manually update due to software update restriction

Android kiosk Flutter app shows “failed host lookup” while other apps have internet

Reconfigure Google Authenticator on one Android tablet when it is installed as a required app

Disenroll action stuck in progress for offline devices

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Device stuck in Disenrollment Pending after disenroll - will the license be released?

Google Workspace sync stopped after deleting original Android Enterprise admin account

Android 14 scanner in kiosk mode does not show print app chooser popup

Kiosk app icon not appearing after cloning a kiosk policy

Google Play Store and Camera not showing in Android multi-app kiosk

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

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