Screenshots blocked on Macs
Hi team, I’m facing an error on my macs when trying to take a screenshot. The message says: “Your screenshot can’t be saved. Screenshots are not allowed.” Could you help me figure out why this is happening?
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Hi team, I’m facing an error on my macs when trying to take a screenshot. The message says: “Your screenshot can’t be saved. Screenshots are not allowed.” Could you help me figure out why this is happening?
Hi everyone, quick question. I uploaded an enterprise app into Hexnode a while back. Now I need to update the APK file. Is there a way to do that?
Hi team, I have an app deployed as a web app on my Android device. When I open it in kiosk mode, which browser will be used to access it?
I have deployed a new MDM to my devices using Hexnode- now I need to deploy a script to remove Hexnode from the devices. Can you please help me figure this out.
Hi everyone, We are currently setting up a fleet of Android tablets in a locked kiosk for our field technicians. Our internal reporting app saves data locally, and we need a way to pull those logs daily without exiting the kiosk or giving the techs access to the android file system. Our goal is to have the office…
Hey everyone, quick question. We had two devices that were already factory reset by the end users. Now they’re still showing up in the portal and we want to delete them. Since they’re wiped and offline, what’s the correct way to remove them?
Hi all, I factory reset a MacOS device that was previously enrolled in Hexnode and removed it from all management platforms. Now, when I try to re-enroll, I keep getting the error “Profile installation failed. The network connection was lost.” The network is fine, so I’m not sure what’s going wrong. The device was never in Apple Business Manager. Any suggestions?
Hi everyone, I’m looking for a way to push a preconfigured RDP file to our macOS devices using Hexnode. Has anyone done this successfully? We need to get these shortcuts onto the user desktops without manual setup.
Hi, I’d like to know how I can change the email address associated with my profile. Is there a way to update it directly?
How can a Pro plan user replace a technician in the system while ensuring compliance with mandatory two-factor authentication policies? How can I also change the two-factor authentication (2FA) method? Right now it’s set to email, but I’d prefer to use an authenticator app or text message instead.
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