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_ashur

Discussion

1 day ago

Apple TV ADE enrollment shows “Invalid Profile” in Hexnode

We added a batch of Apple TV devices through Apple Business Manager and they show up in Hexnode under Automated Device Enrollment. But when an Apple TV starts setup, it fails with: “The configuration for your Apple TV could not…

Apple TV (37)

1 day ago

ruthg_

Discussion

1 day ago

APNs certificate expired and original Apple ID is unavailable

Our APNs certificate in Hexnode has expired, but no one in our organization knows the Apple ID credentials used to create it. I tried resetting the password for the email we thought was used, but Apple says that email is…

iOS (648) macOS (687)

1 day ago

jimena

Discussion

1 day ago

iOS VPP app deployment fails in Hexnode due to insufficient licenses

I’m trying to push a couple of App Store apps to multiple iPhones through Hexnode. One of the apps installed successfully, but another app keeps showing as failed in the device Action History. I removed the app and added it…

1 day ago

luke

Discussion

1 day ago

Can supervised iPads install iPadOS public or developer beta updates?

Are supervised iPads allowed to install iPadOS beta versions, such as Developer Beta or Public Beta? I’m checking this for a supervised iPad deployment and want to know whether supervision blocks beta OS updates by default.

1 day ago

clauss

Discussion

1 day ago

Hikvision VPP app not installing on iPad after Apple Business license purchase

Trying to install the Hikvision app on managed iPads through Hexnode. The app licenses were purchased in Apple Business and the device is already assigned to the iPad policy that should deploy the app. However, the installation keeps failing, and…

1 day ago

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amelia-smith

Discussion

1 day ago

BYOD Windows and macOS: Can Hexnode create a separate work container?

We are planning device management for contractors who use their own Windows and Mac computers. The goal is to keep company data separate from personal data, apply restrictions only to the work side, and remove access or work data when…

1 day ago

douglas

Discussion

2 days ago

Entra ID user not syncing to Hexnode even though domain sync is active

A newly created Microsoft Entra ID user is not appearing in Hexnode under Manage > Users. The Entra sync status looks active, and there are enough licenses available, so it does not seem like a licensing issue. Manually syncing the…

2 days ago

mo-chou

Discussion

2 days ago

Android kiosk: Firefox allowlist button greyed out in Website Kiosk

I’m setting up Android kiosk mode on Samsung tablets and need Firefox to run a web app. Under Website Kiosk settings, I selected Firefox as the browser, but the option to add websites to the allowlist is greyed out. The…

2 days ago

bram

Discussion

2 days ago

Android Enterprise change owner does not remove previous Gmail account

I’m transferring an Android Enterprise device to a new employee. I used the Change Owner action in Hexnode, and the device assignment changed correctly, but the Gmail/Google account on the phone still shows the previous user. Is there a way…

2 days ago

skyler

Discussion

2 days ago

Can I leave fields blank when editing device attributes in Hexnode?

I’m trying to recreate a previous setup for editing device attributes in Hexnode UEM, but the screenshots from the old instructions are no longer loading for me. From what I remember, the process involved editing the required fields, matching them…

2 days ago

Welcome to Hexnode Connect!

Apple TV ADE enrollment shows “Invalid Profile” in Hexnode

APNs certificate expired and original Apple ID is unavailable

iOS VPP app deployment fails in Hexnode due to insufficient licenses

Can supervised iPads install iPadOS public or developer beta updates?

Hikvision VPP app not installing on iPad after Apple Business license purchase

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

BYOD Windows and macOS: Can Hexnode create a separate work container?

Entra ID user not syncing to Hexnode even though domain sync is active

Android kiosk: Firefox allowlist button greyed out in Website Kiosk

Android Enterprise change owner does not remove previous Gmail account

Can I leave fields blank when editing device attributes in Hexnode?

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Welcome to Hexnode Connect!

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The Ultimate Guide to XDR (Extended Detection and Response)

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