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elliot

Discussion

23 hours ago

How to enable API

Hey team, I am trying to send an API request to pull some details, but it keeps coming back with 401 (invalid credentials) error. I do not see any “enable” option either. Is there something I need to turn on, or how do I fix this?

API (34)

23 hours ago

sarahmiller

Discussion

1 day ago

Improper disenrollment

Hi everyone, I’m seeing some strange behaviour in Hexnode portal. Our enrolled devices count suddenly jumped from 673 to 735, but we haven't added any new device. When I checked closer, I noticed multiple entries showing the same serial numbers. It looks like there are several duplicate entries for the same devices. I know for a fact that these devices were manually factory reset/wiped, but they keep reappearing in the list. Is this a bug?

Enrollment (86) Remote Actions (9)

1 day ago

roosevelt

Discussion

4 days ago

What exactly are "MSPs"?

Hey everyone, I keep seeing the term "MSP" pop up whenever I look into IT solutions for my small logistics business. I know it stands for Managed Service Provider, but what does that actually mean in a practical sense? Is it just a fancy word for tech support, or is there more to it? I’m…

4 days ago

arthur

Discussion

6 days ago

Enabling Windows Auto-Lock

I want my Windows devices to lock automatically after some idle time, but I don’t want them to switch to screensaver or sleep mode. Can this be configured from the Hexnode portal?

Windows (292)

6 days ago

skylar-a

Discussion

6 days ago

Self-healing workflows-what's the buzz all about?

Hi all, I’ve been hearing about self-healing workflows in device management. What does that actually mean, and how useful can it be?

More From Hexnode

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eliiza

Discussion

6 days ago

Restricting iTunes Store Access via Hexnode Policy

Hi everyone, I’m trying to figure out how to restrict access to the iTunes Store on iOS devices. We don’t want employees downloading apps outside of what’s approved. Does Hexnode have a way to block this?

iOS (331)

6 days ago

sammyy

Discussion

6 days ago

Can Hexnode report on app usage and Windows Defender performance?

Hi everyone, I wanted to check if Hexnode can provide reports showing application usage or the impact of Windows Defender on Windows devices. Is this possible?

Reports (5) Windows (292)

6 days ago

desmond

Discussion

6 days ago

Managed Macs not appearing in AirDrop discovery

Hi all, I’m hitting a wall with our managed macOS fleet. We use Hexnode to manage about 50 MacBook Pros. I’ve confirmed that AirDrop is enabled in the Advanced Restrictions section of our policy, but for some reason, these Macs cannot receive files. My users can send files from their managed Macs to unmanaged devices perfectly fine, but the managed Macs never show up as an available…

macOS (424) Restrictions (42)

6 days ago

leo_scott

Discussion

6 days ago

How to assign a new user to an existing device?

We’ve had a few employees leave the organization, and their devices are now being reassigned to new users. What’s the best way to change the device owner and assign these devices to the new users using Hexnode?

Best Practices (32)

6 days ago

zariah

Discussion

6 days ago

How to set up APN certificate?

I just hit the APN Certificate setup page in Hexnode. Do I really need to configure this for testing, or can I skip it?

6 days ago

Welcome to Hexnode Connect!

How to enable API

Improper disenrollment

What exactly are "MSPs"?

Enabling Windows Auto-Lock

Self-healing workflows-what's the buzz all about?

More From Hexnode

NRF 2026

EDR Explained: A Complete Guide to Modern Endpoint Security

Restricting iTunes Store Access via Hexnode Policy

Can Hexnode report on app usage and Windows Defender performance?

Managed Macs not appearing in AirDrop discovery

How to assign a new user to an existing device?

How to set up APN certificate?

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Welcome to Hexnode Connect!

More From Hexnode

NRF 2026

EDR Explained: A Complete Guide to Modern Endpoint Security

Leaderboard

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