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eleanor_a

Discussion

1 day ago

iPhone in Automated Device Enrollment but not in Manage tab and locked with old passcode

We have an iPhone listed under Automated Device Enrollment, but it does not appear in the Manage tab yet. The device is locked with a former employee’s passcode, so we cannot get into it. I was hoping to restart or…

iOS (410)

1 day ago

arthur

Discussion

2 days ago

Can Hexnode remotely delete photos from the DCIM folder on Samsung Knox Android Enterprise devices?

We manage several Samsung Knox devices enrolled as Android Enterprise Device Owner. Is there a way to remotely delete all photos from the devices using Hexnode? The photos are stored in the local DCIM folder. We are trying to avoid…

Android (549) Samsung Knox (40)

2 days ago

haniel

Discussion

2 days ago

Automatically group macOS devices by country during enrollment with Google Workspace authentication

We use Google Workspace user integration with Hexnode and want to group devices by country during enrollment. For Windows, we created separate enrollment profiles for each region and mapped each profile to a custom group, so devices get added to…

macOS (523)

2 days ago

_ashur

Discussion

2 days ago

Add website shortcuts to Android home screen using Managed Google Play Web Apps

Is there an Android equivalent of iOS Web Clips in Hexnode? I want to push a few website links to managed Android devices so users can open them like normal apps from the home screen/app drawer. I can see Web…

vance_j

Discussion

2 days ago

Bulk disenroll inactive devices in Hexnode and reclaim licenses

We have a large number of inactive devices showing in Hexnode and want to remove or disenroll them so the licenses can be used for new devices. Is there a recommended way to bulk disenroll inactive devices from the portal?…

2 days ago

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noah-blake

Discussion

2 days ago

Android managed Google Play web app not auto-installing even though device is in policy targets

I have a Mandatory Apps policy that includes a managed Google Play web app. It installs fine on most Android devices, but a couple of devices did not get the web app automatically. When I checked the policy, the devices…

Android (549) App Management (426)

2 days ago

skylar-a

Discussion

2 days ago

Enforce Face ID or Touch ID for Microsoft Outlook using Hexnode app configuration

Is there a way to require Face ID or Touch ID for the Microsoft Outlook app on managed iOS devices through Hexnode? I’m trying to either force Outlook’s built-in biometric lock to stay enabled or require Face ID/Touch ID before…

App Management (426)

2 days ago

lucaas

Discussion

3 days ago

Bulk mark devices as disenrolled after mass disenrollment without repeated MFA prompts

I used the bulk disenroll action for 10+ devices and only had to complete MFA once for that action. However, after the devices moved to a pending disenrollment state, I needed to mark them as disenrolled to free up the…

3 days ago

leo_scott

Discussion

3 days ago

iOS app install fails with “This profile cannot make purchases” for WhatsApp

I’m trying to install WhatsApp on Apple devices through Hexnode. The MDM profile is already installed on the devices. When the install prompt appears saying Hexnode is trying to install WhatsApp, tapping Install immediately shows an error saying the profile…

matteo

Discussion

3 days ago

Hexnode Agent stuck on connecting screen on Windows laptop

One of our Windows laptops is not syncing properly with Hexnode. When the Hexnode Agent is opened on the device, it stays on the connecting screen and does not seem to move forward. After reinstalling the agent and refreshing the…

Windows (390)

3 days ago

Welcome to Hexnode Connect!

iPhone in Automated Device Enrollment but not in Manage tab and locked with old passcode

Can Hexnode remotely delete photos from the DCIM folder on Samsung Knox Android Enterprise devices?

Automatically group macOS devices by country during enrollment with Google Workspace authentication

Add website shortcuts to Android home screen using Managed Google Play Web Apps

Bulk disenroll inactive devices in Hexnode and reclaim licenses

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

Android managed Google Play web app not auto-installing even though device is in policy targets

Enforce Face ID or Touch ID for Microsoft Outlook using Hexnode app configuration

Bulk mark devices as disenrolled after mass disenrollment without repeated MFA prompts

iOS app install fails with “This profile cannot make purchases” for WhatsApp

Hexnode Agent stuck on connecting screen on Windows laptop

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Welcome to Hexnode Connect!

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The Ultimate Guide to XDR (Extended Detection and Response)

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