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laura123

Discussion

6 hours ago

Password resets and 2FA are getting out of hand

Hey team, Hexnode. I’ve been using your service for over 5 years now and really appreciate the platform, but I wanted to share some feedback regarding the login requirements. The mandatory password resets combined with the email 2FA are becoming a bit of a hurdle. Lately, if I need to log in to fix something quickly, I sometimes lose 10…

6 hours ago

carter

Discussion

10 hours ago

Error when uploading JSON configuration

Hey people, I'm running into a weird issue in the Hexnode portal. I'm trying to upload a JSON configuration file into one of my existing policies, but every time I try to save or upload it, I get a JavaScript error that pops up on the screen. The exact error is: TypeError: Cannot read properties of undefined (reading 'id') The frustrating part is…

10 hours ago

leo_scott

Discussion

15 hours ago

"Account not authorized" error during device enrollment

Hi everyone, I’m running into a wall here. I'm trying to add a new device to our Hexnode portal, but right in the middle of the enrollment process, it keeps throwing an "account not authorized" error. I haven't changed any of our admin credentials or Apple Business Manager settings recently. Has anyone else encountered this? Any idea what triggers it?

Enrollment (122)

15 hours ago

finn

Discussion

21 hours ago

What to do when the Kiosk Exit passcode popup won't appear?

Hey team, I’m kinda stuck. I have a tablet in Kiosk lockdown that I need to exit to change the WiFi password. I checked the policy and "Manual Kiosk Exit" is definitely enabled, but the tap sequence isn’t bringing up the passcode popup. I also tried the Reboot and tap to exit method as well! But no change! You guys have any ideas?

21 hours ago

famk_e

Discussion

1 day ago

Samsung apps missing after Knox enrollment

Hey folks, I’ve been enrolling Samsung devices with Knox and noticed the Calculator app doesn’t always show up after setup. Sometimes it’s there, sometimes it’s gone. Anyone else seen this?

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timo-liam

Discussion

1 day ago

Devices being flagged as non-compliant (even with required apps)

Hey guys, could use some help here. A bunch of our iPads are getting flagged as non-compliant in the portal. The weird thing is, they definitely have the 3 required apps installed, so application compliance shouldn't be the issue. I was looking through our compliance config and I'm wondering if it's the passcode requirement tripping it up. Should I just remove the password rule from the list? Anyone run…

benjay

Discussion

1 day ago

Location updates only during active use

Hi everyone, I’ve set the location update interval to 15 minutes for my Android devices. But I’m noticing that Hexnode only reports location when the device is actively being used. Anyone knows why?

Location (33)

1 day ago

penelope

Discussion

1 day ago

How can I bypass Google's phone verification lock when setting up an account for Android Enterprise/MDM binding?

Hi guys!! I’m trying to sign up for a new Google account specifically to manage our MDM software, but I’m completely stuck at the phone verification screen.It keeps rejecting my number or saying it can't be used for verification. Since I can't get past this, I can't finish the Android Enterprise binding, and I’m essentially locked out of setting up Hexnode. Has anyone else dealt with this?

1 day ago

stevenhere

Discussion

1 day ago

Switching policy based on location?

Hey, everyone. I'm trying to figure out how to dynamically switch policies on our Android Enterprise kiosk tablets based on their location. Basically, I want a rule that says: "If the device is inside this specific fence, apply Policy A. If it leaves the fence, switch to Policy B."

luuk

Discussion

1 day ago

What security and usability features should I enable in a kiosk browser to prevent users from exiting the app?

Hey everyone, we’re deploying 50 tablets for a public exhibit and I’m struggling to keep people inside the browser. I need to lock it down so they can't browse random sites or use the home/back buttons to get into the tablet settings. What are the specific settings and paths in the Hexnode portal to make this 'bulletproof'?

1 day ago

Welcome to Hexnode Connect!

Password resets and 2FA are getting out of hand

Error when uploading JSON configuration

"Account not authorized" error during device enrollment

What to do when the Kiosk Exit passcode popup won't appear?

Samsung apps missing after Knox enrollment

More From Hexnode

RTS 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Devices being flagged as non-compliant (even with required apps)

Location updates only during active use

How can I bypass Google's phone verification lock when setting up an account for Android Enterprise/MDM binding?

Switching policy based on location?

What security and usability features should I enable in a kiosk browser to prevent users from exiting the app?

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Welcome to Hexnode Connect!

More From Hexnode

RTS 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

Popular Tags

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