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benjay

Discussion

1 day ago

Remove an offline Android device stuck at Disenrollment initiated

I have an Android device in Hexnode that is faulty and cannot be powered on anymore. When I try to disenroll it, the status just stays at “Disenrollment initiated” and nothing else happens. Is there a way to remove or…

1 day ago

mon-mon

Discussion

2 days ago

Login for free trial

Hello everyone. Do i really need a work email to register for the free trial and take courses?

2 days ago

mortimer

Discussion

2 days ago

Can Hexnode automatically retrieve Android call logs and SMS lists?

We manage a set of remote Android smartphones and need to verify whether users contacted specific customers by phone call or SMS. Ideally, we want to automatically pull the call history and SMS list from the devices and compare it…

2 days ago

desmond

Discussion

2 days ago

iOS web app not showing in Required Apps policy

I created a Web App in Hexnode and can see it listed under Apps. However, when I create a policy and try to add it under Required Apps, it does not appear in the app search results. I also tried…

App Management (636) iOS (560)

2 days ago

leo_scott

Discussion

3 days ago

Android Remote View app not acknowledged and stuck on Initiated in Hexnode

I’m trying to use Remote View on two Android devices from Hexnode. The portal said Remote View needed to be installed, so I installed it, but Hexnode still didn’t acknowledge the app on the device. When I tried installing the…

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im_jaymes

Discussion

3 days ago

Lost Mode disable command not responding though iOS device is online

I’m trying to disable Lost Mode from Hexnode on a managed iOS device. The device is online and checking in, but the Disable Lost Mode action is not completing. I already confirmed the network connection and restarted the device, but…

iOS (560) Remote Actions (149)

3 days ago

lucaas

Discussion

3 days ago

Where to find Change Owner for Hexnode devices

Several enrolled devices are showing up under the same default user, which makes inventory tracking confusing. I’m trying to reassign a different user to each device, but I can’t find a “Change User” option under device actions. The Actions panel…

rob_mitch

Discussion

4 days ago

iPad manual enrollment shows Hexnode app reinstall prompt

I’m trying to manually enroll an iPad in Hexnode, but the Hexnode UEM app keeps showing: “Please reinstall the app via Hexnode UEM portal. Contact your administrator for further assistance”. I reinstalled the app a few times, but the same…

App Management (636) iOS (560)

4 days ago

luke

Discussion

4 days ago

ESET .plist not showing under macOS System Extensions in Hexnode

I’m trying to deploy ESET settings to a test Mac through Hexnode. I received a file from ESET and tried uploading it from Policies > macOS > System Extensions, but the file doesn’t appear in the upload list. The file…

4 days ago

harold

Discussion

4 days ago

Force update Jeppesen FD Pro on iPads when the required app policy does not update

We manage a fleet of iPads and need to update Jeppesen FD Pro from version 5.1.1 to 5.2.1. The app is already added as a required app in the policy and the policy is applied to all devices, but the…

4 days ago

Welcome to Hexnode Connect!

Remove an offline Android device stuck at Disenrollment initiated

Login for free trial

Can Hexnode automatically retrieve Android call logs and SMS lists?

iOS web app not showing in Required Apps policy

Android Remote View app not acknowledged and stuck on Initiated in Hexnode

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Lost Mode disable command not responding though iOS device is online

Where to find Change Owner for Hexnode devices

iPad manual enrollment shows Hexnode app reinstall prompt

ESET .plist not showing under macOS System Extensions in Hexnode

Force update Jeppesen FD Pro on iPads when the required app policy does not update

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

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Login to Hexnode Community