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Discussion
1 day ago Mar 05, 2026

How to clear password for Android device?

Hey everyone, I’m in a bit of a bind with one of our Android devices. The device is currently stuck on the lock screen showing: “Too many incorrect unlock attempts. Try again in...” and the lockout timer is reaching several hours. The device is enrolled in the “Device Owner” mode in Hexnode UEM. Is there any way to get the user back in…

Discussion
1 day ago Mar 05, 2026

Can we automate the "Scan Device" action?

Hey everyone! I’m managing a fleet of tablets for a delivery service, and I’ve noticed the battery and storage info on my dashboard is often days old unless I manually click "Scan Device" for each one. Is there a better way to keep this data fresh without me having to manually initiate scan all day?

Discussion
2 days ago Mar 04, 2026

Status bar missing in Kiosk lockdown mode

Hi everyone, I’m running a fleet of Android devices in Kiosk lockdown mode. Currently, the status bar is completely hidden, so my users can't see the time, battery percentage, or WiFi signal.  I’ve applied the advanced restrictions policy to these devices, along with Peripheral Settings under Kiosk Lockdown. Does anyone know how to bring the status bar back while staying in Kiosk mode? 

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Discussion
2 days ago Mar 04, 2026

Efficient Policy Management

Hey everyone, I’ve run into a bit of a manual labor nightmare. I’ve been assigning policies to our devices one by one, but now I need to disassociate them in bulk. Is there a way to batch-remove policies from several devices at once, or am I stuck clicking through them individually? Any shortcuts would be a lifesaver!

Discussion
3 days ago Mar 03, 2026

Screenshots blocked on Macs

Hi team, I’m facing an error on my macs when trying to take a screenshot. The message says: “Your screenshot can’t be saved. Screenshots are not allowed.” Could you help me figure out why this is happening?

Discussion
3 days ago Mar 03, 2026

What to do with the Encrypted but Unprotected Status?

Hi everyone! We have two Windows devices showing the BitLocker status in the Hexnode portal as "Encrypted but unprotected." I found this article: “Protect Verification Key for BitLocker Encryption” suggesting we might need to modify our Windows policy to address this issue. However, we’re worried that changing the policy might mess with our other devices that are already showing as "Encrypted." We also can't figure…