Wiping an offline lost iPad
We have an iPad that went missing and is still enrolled. Lost mode activation has been attempted but not gone through, the iPad hasn't checked in for a while too. If I attempted to wipe the device, I understand that…
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We have an iPad that went missing and is still enrolled. Lost mode activation has been attempted but not gone through, the iPad hasn't checked in for a while too. If I attempted to wipe the device, I understand that…
We have a few Windows devices enrolled in Hexnode, but no one can sign in because the available user passwords are unknown. We tried booting from a Windows USB installer to wipe/reinstall the OS, but the keyboard and mouse stop…
I’m trying to add a webpage shortcut to the main screen in Android kiosk mode. The device is Android Enterprise enrolled and the kiosk policy is a multi-app kiosk policy. I created the web app from the Apps tab and…
I have a few Windows 11 Pro PCs configured in Hexnode as website kiosks using Microsoft Edge. The standard local kiosk user signs in automatically, but Edge does not always open on login and the device does not enter kiosk…
Our APNs certificate expired a few months ago, and Apple said they can’t transfer it to another Apple ID because it has been expired for too long. I’m planning to generate a new APNs certificate in Hexnode using the preferred…
We have Apple Business set up, but our Macs are spread across multiple countries and we don’t always know where they were purchased. In some cases, we may not be able to get reseller IDs to add every Mac to…
I’m setting up firewall rules for devices managed with Hexnode UEM. I only need the rules for the endpoint devices that have Hexnode installed, not access to the management portal. Which ports and destination domains should be allowed so devices…
I created a custom attribute for devices in Hexnode and want to review the value across the whole device list. Right now, I only know how to open each device and check it from the Device Info page one at…
We’re planning to stop using Hexnode and want to remove our devices from management first. If we disenroll devices from the Hexnode portal, will that wipe the devices or force a factory reset? We have a mix of iOS and…
I want to remove one Hexnode policy from multiple users/devices. What is the correct way to remove it from selected devices, or from all devices if needed?
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