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Hello everyone. Do i really need a work email to register for the free trial and take courses?
We manage a set of remote Android smartphones and need to verify whether users contacted specific customers by phone call or SMS. Ideally, we want to automatically pull the call history and SMS list from the devices and compare it…
I created a Web App in Hexnode and can see it listed under Apps. However, when I create a policy and try to add it under Required Apps, it does not appear in the app search results. I also tried…
I’m trying to use Remote View on two Android devices from Hexnode. The portal said Remote View needed to be installed, so I installed it, but Hexnode still didn’t acknowledge the app on the device. When I tried installing the…
I’m trying to disable Lost Mode from Hexnode on a managed iOS device. The device is online and checking in, but the Disable Lost Mode action is not completing. I already confirmed the network connection and restarted the device, but…
Several enrolled devices are showing up under the same default user, which makes inventory tracking confusing. I’m trying to reassign a different user to each device, but I can’t find a “Change User” option under device actions. The Actions panel…
I’m trying to manually enroll an iPad in Hexnode, but the Hexnode UEM app keeps showing: “Please reinstall the app via Hexnode UEM portal. Contact your administrator for further assistance”. I reinstalled the app a few times, but the same…
I’m trying to deploy ESET settings to a test Mac through Hexnode. I received a file from ESET and tried uploading it from Policies > macOS > System Extensions, but the file doesn’t appear in the upload list. The file…
We manage a fleet of iPads and need to update Jeppesen FD Pro from version 5.1.1 to 5.2.1. The app is already added as a required app in the policy and the policy is applied to all devices, but the…
I’m setting up an external integration with Hexnode and the developer team asked for two values: the Hexnode portal subdomain and the API key. I can see the Hexnode console, but I’m not sure which value should be used as…
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