macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

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boris

Discussion

4 days ago

macOS FileVault policy applied but encryption stays disabled or recovery key is not escrowed

We are trying to clean up FileVault compliance for a large group of managed Macs. Some devices have FileVault disabled, while others already have FileVault enabled but do not seem to have the personal recovery key escrowed in Hexnode. Previously,…

4 days ago

luke

Discussion

4 days ago

macOS temporary admin role reverted on device but still shows Administrator in Hexnode

We’re using Hexnode to temporarily change a macOS local user from Standard User to Administrator for 30 minutes. The user confirmed that admin access was revoked after the timer ended, but in the Hexnode portal the local account still showed…

4 days ago

luke

Discussion

6 days ago

Change Owner action greyed out for a macOS device in Hexnode

I’m trying to change the owner of a managed MacBook in Hexnode from one user to another. The new user already exists in the portal, but the device owner change option is disabled, so I can’t assign the device to…

6 days ago

elliot

Discussion

7 days ago

How can I link Apple Business to Hexnode for Mac ADE without replacing the APNs certificate?

We currently have a group of Apple devices already enrolled in Hexnode using a standard APNs certificate. We now want to connect Apple Business so that newly purchased Macs can auto-enroll through Automated Device Enrollment. Do we need to replace…

7 days ago

luke

Discussion

1 week ago

FileVault policy keeps macOS FileVault settings greyed out and recovery key is not always visible

I’m managing a couple of macOS devices with a FileVault encryption policy in Hexnode. The problem is that FileVault is controlled by policy, so the option to turn it off on the Mac is greyed out in System Settings. I…

1 week ago

rob_mitch

Discussion

1 week ago

Onboarding existing macOS devices to Hexnode without wiping for Apple Business

We have Apple Business connected to Hexnode and are trying to onboard Macs. The issue is that several of the Macs are already being used by staff, so wiping them just to add them into Apple Business is not ideal.…

App Management (494) macOS (543)

1 week ago

sammyy

Discussion

2 weeks ago

Managing temporary local admin rights for standard macOS users in Hexnode

We are planning to remove local admin rights from our macOS users and convert them to standard users. What is the recommended way to do this with Hexnode? We also need a process for cases where a standard user temporarily…

App Management (494) macOS (543)

2 weeks ago

cullen

Discussion

2 weeks ago

How does Install Later work for macOS updates in Hexnode?

I’m trying to understand what users actually see when a macOS update policy is deployed with the Install Later option in Hexnode. The documentation says the update installs when the Mac is “most likely to be idle.” Does that mean…

OS Updates (88)

2 weeks ago

luke

Discussion

2 weeks ago

How to enable single sign-on and sync local account passwords with Hexnode Access and Entra ID on macOS?

We're using ABM/ADE + Hexnode Access + Entra ID + FileVault. ADE works and Hexnode Access launches, but after Entra login the Mac prompts the user to create a local account password — and at that screen the cursor freezes, almost like Hexnode Access…

2 weeks ago

mo-chou

Discussion

3 weeks ago

macOS update to a specific previous version

We need to update a selected group of macOS devices to version 26.4.1, but not to the latest available version, which is 26.5. The security requirement is to keep the devices one version behind. Using the direct Update OS action…

macOS (543)

3 weeks ago

aurora

Discussion

3 weeks ago

Mandatory macOS software update screen during ADE enrollment delays onboarding

We are enrolling Macs through Automated Device Enrollment, but during Setup Assistant a mandatory software update screen appears and slows down onboarding. The goal is to get users through enrollment faster without having to stop and interact with the update…

3 weeks ago

ren_ben

Discussion

3 weeks ago

macOS ADE passcode policy not enforced during Create Local Account setup

During macOS Automated Device Enrollment, I'm trying to enforce a Hexnode passcode policy before the user creates the first local account. The Mac goes through Setup Assistant normally, but when it reaches the account creation screen, the passcode policy still…

aglaza

Ideation

10 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (494)

10 months ago

mattrizzo

Ideation

2 years ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

2 years ago

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

thomasburris

Ideation

2 years ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS…

Hexnode Access (20)

2 years ago

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another…

mayuresh-todankar

Ideation

2 years ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (164)

2 years ago

sparrow

Ideation

4 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (543)

4 years ago

jeremy-ah-kim

Ideation

4 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

4 years ago

daniel-2

Ideation

5 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

5 years ago

tim-gratz

Ideation

6 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the…

6 years ago

ecardcjdelacruz

Ideation

6 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further…

6 years ago

janmari

Ideation

8 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

8 years ago

macOS

macOS FileVault policy applied but encryption stays disabled or recovery key is not escrowed

macOS temporary admin role reverted on device but still shows Administrator in Hexnode

Change Owner action greyed out for a macOS device in Hexnode

How can I link Apple Business to Hexnode for Mac ADE without replacing the APNs certificate?

FileVault policy keeps macOS FileVault settings greyed out and recovery key is not always visible

Onboarding existing macOS devices to Hexnode without wiping for Apple Business

Managing temporary local admin rights for standard macOS users in Hexnode

How does Install Later work for macOS updates in Hexnode?

How to enable single sign-on and sync local account passwords with Hexnode Access and Entra ID on macOS?

macOS update to a specific previous version

Mandatory macOS software update screen during ADE enrollment delays onboarding

macOS ADE passcode policy not enforced during Create Local Account setup

Update option in HexNode UEM App Catalog software

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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