macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

Ask the community

timo-liam

Discussion

1 week ago

Removing Chrome Extensions from Macs

Hey community, our company had installed several Chrome extensions across all employee devices to boost productivity at work. However, due to a recent shift in company policy, all of these extensions have to be uninstalled now. Manually uninstalling them from each device across the entire workplace is a hefty task, especially considering the number of…

macOS (314)

1 week ago

ronnie

Discussion

1 week ago

Create admin account on first boot with DEP – macOS

Hey everyone! How do you create admin accounts on your DEP / supervised macOS devices at first boot? Currently, with the Device Enrollment Program, our users authenticate during the initial boot and create standard user accounts. However, I haven’t found a straightforward way to set up a managed admin account during this stage of the…

macOS (314)

1 week ago

finn

Discussion

2 weeks ago

Changing the WiFi order

Hey there, I deployed a Wi-Fi configuration profile to our macos devices, but I noticed an issue. The network is being placed at the bottom of the preferred networks list. This is problematic because our users often end up connecting to unsecured networks instead of our secure, company-provided Wi-Fi. How can I ensure the company…

macOS (314)

2 weeks ago

wilma

Discussion

1 month ago

Force local user account to supply a new passcode – macOS

Hello everyone! Does Hexnode UEM support the ability to force a local account on a MacBook to reset its passcode? For example, if a user forgets their local password, can Hexnode help them reset it remotely without requiring the MacBook to be returned?

macOS (314)

1 month ago

aitana

Discussion

1 month ago

Allowlist error in mac

Hey everyone! Has anyone had trouble getting certain apps to work even after adding them to the allowlist? I’m trying to run GitHub Desktop on my Mac, and it's added to my allowlist, but no luck! It seems like apps that don’t need a full install (just unzip and use) aren’t being recognized properly. Any…

smedt

Discussion

1 month ago

FileVault error saying "This recovery key might not be valid because the current recovery key is not retrievable"

I’m seeing a persistent warning message on macOS devices: "This recovery key might not be valid because the current recovery key is not retrievable". Users can still use the recovery key shown in the device info, so it’s valid, but the error keeps appearing. How can we get rid of this message?

macOS (314)

1 month ago

porter

Discussion

2 months ago

Force chrome to open in guest mode

Hello, everyone, We run a store where macOS devices are available for customers to demo. One recurring issue we face is that users often log in to the Chrome browser but forget to log out after they’re done. This leaves us with the tedious task of manually signing out from Chrome on every device at…

macOS (314)

2 months ago

remi

Discussion

2 months ago

Removing paired Bluetooth devices

Hi, we’ve had a request to allow users to connect Bluetooth mice and keyboards to the Macs in our office. I’m not against the idea, but I’m a bit concerned about the possibility of users forgetting to unpair their devices when they’re done. We’re talking about a whole office full of employees, that’s a lot…

macOS (314)

2 months ago

remi

Discussion

2 months ago

Check if my Mac is added to ABM

Hey people, I’ve been asking around about this for quite some time now, any responses would be greatly appreciated. I recently bought a used Mac for personal use from a known associate. I’ve checked everything, and all seems fine. But I have this lingering doubt: what if this device is assigned to an ABM domain?…

ABM (30) macOS (314)

2 months ago

douglas

Discussion

2 months ago

Mac shows Multiple Login screen when Hexnode Access is pushed

Hello everyone, We have a bunch of Macs enrolled in our organization, and a few of them were enrolled via DEP. Our organization uses Okta for managing all users, so we basically use the same as network accounts on our macOS devices. When Hexnode announced Hexnode Access, we were really thrilled because it allowed our…

sybylla

Discussion

2 months ago

Mac login with Google Workspace SSO

Hey community, I’m trying to figure out if I can set up some access restrictions for iOS and macOS device users on using Google Workspace apps based on factors like location or device OS. For instance, we’d like to allow access to apps like Gmail and Drive when employees are on the company premises or…

macOS (314)

2 months ago

jimena

Discussion

2 months ago

Install latest version of Dropbox with script

Has anyone here got a working script to install the latest version of Dropbox on Mac? I’ve tried a few different scripts, but each one seems to give errors and gets stuck at some point during the installation process. I’m not sure if it’s an issue with the script or with the download link. Additionally,…

mattrizzo

Ideation

4 months ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

4 months ago

james-hoang-nguyen

Ideation

4 months ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform SSO on MacOS for Intune & EntraID. I was wondering if Hexnode is having a…

thomasburris

Ideation

5 months ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS with FileVault enabled, it's three times: drive decryption login, local user login, Google/M365 login. This…

Hexnode Access (8)

5 months ago

andres-corella

Ideation

8 months ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another device until we remove them as owner of their current device.

mayuresh-todankar

Ideation

10 months ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (57)

10 months ago

sparrow

Ideation

2 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (314)

2 years ago

jeremy-ah-kim

Ideation

3 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

3 years ago

daniel-2

Ideation

4 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

4 years ago

tim-gratz

Ideation

4 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the Managed Software Update application for Munki. Also the "installed" banner is not really appealing.

4 years ago

ecardcjdelacruz

Ideation

5 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further lock down and customize the look and feel to the end user?

5 years ago

janmari

Ideation

7 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

7 years ago

macOS

Removing Chrome Extensions from Macs

Create admin account on first boot with DEP – macOS

Changing the WiFi order

Force local user account to supply a new passcode – macOS

Allowlist error in mac

FileVault error saying "This recovery key might not be valid because the current recovery key is not retrievable"

Force chrome to open in guest mode

Removing paired Bluetooth devices

Check if my Mac is added to ABM

Mac shows Multiple Login screen when Hexnode Access is pushed

Mac login with Google Workspace SSO

Install latest version of Dropbox with script

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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