macOS

Want to unleash the full potential of macOS? Engage in discussions and find solutions to your queries. Managing macOS devices has never been more exciting!

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luke

Discussion

2 days ago

How to enable single sign-on and sync local account passwords with Hexnode Access and Entra ID on macOS?

We're using ABM/ADE + Hexnode Access + Entra ID + FileVault. ADE works and Hexnode Access launches, but after Entra login the Mac prompts the user to create a local account password — and at that screen the cursor freezes, almost like Hexnode Access…

2 days ago

aurora

Discussion

5 days ago

Mandatory macOS software update screen during ADE enrollment delays onboarding

We are enrolling Macs through Automated Device Enrollment, but during Setup Assistant a mandatory software update screen appears and slows down onboarding. The goal is to get users through enrollment faster without having to stop and interact with the update…

5 days ago

ren_ben

Discussion

6 days ago

macOS ADE passcode policy not enforced during Create Local Account setup

During macOS Automated Device Enrollment, I'm trying to enforce a Hexnode passcode policy before the user creates the first local account. The Mac goes through Setup Assistant normally, but when it reaches the account creation screen, the passcode policy still…

ethan_

Discussion

7 days ago

Claude application not showing up in Apps catalog

Hello everyone, We'd like to deploy Claude application to both our existing Mac users and new users joining later. However, when checking the Apps section in Hexnode, we can't find Claude anywhere in the catalog. We're probably missing something obvious…

App Management (447)

7 days ago

haniel

Discussion

7 days ago

Automatically group macOS devices by country during enrollment with Google Workspace authentication

We use Google Workspace user integration with Hexnode and want to group devices by country during enrollment. For Windows, we created separate enrollment profiles for each region and mapped each profile to a custom group, so devices get added to…

macOS (529)

7 days ago

lila_ace

Discussion

1 week ago

Do pre-installed macOS system apps need to be manually added to an allowlist policy?

Hey team, need a clarity on allowlist policy. Should the mac system apps need to be added before pushing the policy to work? I remember seeing in a doc that apps not added will not be accessible.

App Management (447) macOS (529)

1 week ago

porter

Discussion

2 weeks ago

Are MacBook Ultra rumors true?

Hey everyone; so I’ve been saving up for a major laptop upgrade because my current Intel-based MacBook Pro is basically acting like a space heater at this point; it’s literally thermal throttling just opening up a few Chrome tabs. I…

macOS (529)

2 weeks ago

mo-chou

Discussion

2 weeks ago

Software Updates Failing on Apple Silicon Macs

Hey everyone, I'm running into an issue. Whenever I try to deploy software updates to our modern Macs (M1, M2, and M3 chips) via Hexnode, the request fails instantly. I’m just getting silent error codes or an unauthenticated execution alert…

macOS (529)

2 weeks ago

ezekiel

Discussion

2 weeks ago

Clearing the “Preparing…” Status Lock on Target Macs

Has anyone run into an issue with macOS updates getting stuck? We deployed an OS update via Hexnode, using both the Update OS remote action and an automated policy. Even though we configured it to "Download and Install," the Macs…

macOS (529)

2 weeks ago

aitana

Discussion

2 weeks ago

VPP apps visible in Hexnode but cannot be assigned or scheduled for macOS installation

Hi, I’m trying to deploy Apple VPP apps to Macs through Hexnode. The apps show up under the app settings/Hexnode app repository area, but I can’t add them to device groups or schedule them for installation. It feels like the…

App Management (447) macOS (529)

2 weeks ago

ame-lie

Discussion

3 weeks ago

Password compliance not triggering on macOS. What’s missing?

We’ve configured a password policy requiring uppercase letters, but the user set a password without any uppercase. The device still shows as compliant. Even after restart and re-login, no prompt to change the password. Any idea why?

macOS (529)

3 weeks ago

nevaeh

Discussion

3 weeks ago

macOS Unlock User Account action shows Success but user is still locked out after wrong password attempts

Hi, a managed macOS user got locked out after entering the wrong password multiple times. I ran the Hexnode remote action to Unlock User Account, and the Action History showed Success, but the user still couldn’t log in. The user…

macOS (529) Remote Actions (69)

3 weeks ago

aglaza

Ideation

9 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (447)

9 months ago

mattrizzo

Ideation

2 years ago

Filevault report

I see a possible report for Bitlocker, but it would be incredibly helpful to know which macs have Filevault enabled and the status of the encryption key (Is it is the cloud, or "Unable to fetch the recovery key" errors.

2 years ago

james-hoang-nguyen

Ideation

2 years ago

Platform SSO for macOS on Hexnode MDM with Google Workspace

Hello Hexnode Team, It's been a pleasure to be Hexnode customer and I'm currently using Hexnode on a daily basis to manage our MacOS devices in our environment. I have been noticed that Microsoft has released a preview of platform…

thomasburris

Ideation

2 years ago

Streamline Hexnode Access Login

As an admin user, I'd like Hexnode Access to streamline the number of login authentications when logging into a device. When using Hexnode Access currently, a user has to authenticate multiple times to get into their workstation. On macOS…

Hexnode Access (19)

2 years ago

andres-corella

Ideation

2 years ago

Policy to limit device assigned per user

Hello, It would be nice to have a policy to limit the number of registered devices for users. For example, I would only like to limit 1 macbook per user. This way the user is not able to register another…

mayuresh-todankar

Ideation

2 years ago

Run Script in DEP Configuration Profile

Hey Team, Can an option to run a script be added while enrolling via DEP Configuration Profile like we have the option to create a user?

Enrollment (147)

2 years ago

sparrow

Ideation

4 years ago

Slack Integration

Dear Team, A slack integration could be really useful for generating alerts. All alerts and notifications can be easily notified to a channel or an IT admin.Saves the time to check emails or Hexnode dashboard. Cheers Ceetus

macOS (529)

4 years ago

jeremy-ah-kim

Ideation

4 years ago

Google Workspace binding with Hexnode for Mac OS devices

Integrate Google Workspace with Hexnode so we can use our Google Credentials to login to the Mac OS devices.

4 years ago

daniel-2

Ideation

5 years ago

Terminal for macOS or / Remote Desktop

It would be great to have a terminal / remote desktop for mac to directly control the user device. Because have a little troublesome when using Custom Script to fix/install software for user.

5 years ago

tim-gratz

Ideation

6 years ago

MacOS AppCatalog - Download / Install progressbar

It would be really nice to have a progress bar for the macOS App Catalog. So when i click on the desired App i can see the installation progress and also a confirmation once it is done. Just like the…

6 years ago

ecardcjdelacruz

Ideation

6 years ago

Policies/Custom Profiles for macOS & iOS Devices

Will there be changes to reflect the new profile customizations in Mojave, Catalina, and Big Sur in policies? Will there be a roadmap to be able to import custom profile configurations in to a policy so that we can further…

6 years ago

janmari

Ideation

8 years ago

Terminal - Shell Commands

Hi, We would like to have Terminal feature in Hexnode portal. So we could able to monitor devices deployed remotely. e.g. Running logcat command to check device/app performance, manage files in storage, etc. Thanks

8 years ago

macOS

How to enable single sign-on and sync local account passwords with Hexnode Access and Entra ID on macOS?

Mandatory macOS software update screen during ADE enrollment delays onboarding

macOS ADE passcode policy not enforced during Create Local Account setup

Claude application not showing up in Apps catalog

Automatically group macOS devices by country during enrollment with Google Workspace authentication

Do pre-installed macOS system apps need to be manually added to an allowlist policy?

Are MacBook Ultra rumors true?

Software Updates Failing on Apple Silicon Macs

Clearing the “Preparing…” Status Lock on Target Macs

VPP apps visible in Hexnode but cannot be assigned or scheduled for macOS installation

Password compliance not triggering on macOS. What’s missing?

macOS Unlock User Account action shows Success but user is still locked out after wrong password attempts

Update option in HexNode UEM App Catalog software

Filevault report

Platform SSO for macOS on Hexnode MDM with Google Workspace

Streamline Hexnode Access Login

Policy to limit device assigned per user

Run Script in DEP Configuration Profile

Slack Integration

Google Workspace binding with Hexnode for Mac OS devices

Terminal for macOS or / Remote Desktop

MacOS AppCatalog - Download / Install progressbar

Policies/Custom Profiles for macOS & iOS Devices

Terminal - Shell Commands

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