iOS

Explore the nuances of iOS management with fellow administrators.

1,010 Replies
338 Topics
Discussion
3 days ago

Wipe device without erasing eSIM

Hi, We manage a fleet of iPhones for our remote employees to keep them connected on the go. Lately, some users have reported device performance issues that might require a full device reset to resolve. The problem is, a factory reset typically wipes everything—including the eSIM, that will cause service disruptions and delays in getting…

Discussion
1 month ago

Customize Home Screen Layout

I came across the Home screen layout feature in hexnode for iOS devices, and it looks really useful! We're planning to add a few more devices to hexnode, and I’d love some guidance on how to set this up. Also, most of our devices are iPads—does this feature work only for iPhones, or is it…

Discussion
2 months ago

Unable to access contacts via CardDAV

Hey Community, I have been trying to configure CardDAV and sync the corporate contacts in Google Contacts with our employees’ iPhone devices. As we are managing the devices using Hexnode we used the CardDAV policy for iPhones to push the configuration into the devices. However, we’ve been facing an issue where end-users are unable to…

Discussion
2 months ago

Using AirTags to track shared office equipment

Hey,  Our organization uses AirTags to keep track of shared office assets like portable projectors, and other frequently used equipment. Since multiple team members need access to these items, we’re considering using AirTag sharing in Find My (iOS 17) to allow multiple employees to locate them when needed.  Has anyone tried this in a workplace…

Discussion
2 months ago

Web filter blocking PDFs

Hi all, I recently implemented a web content filter to block certain PDFs in iOS. However, after removing the blocklist filter and adding them to the allowlist, the PDFs still cannot be accessed. Could someone help me understand why this might be happening?

Discussion
2 months ago

Disable private browsing on Safari

Hey everyone, We are managing a fleet of iOS devices in our organization, and we have run into a couple of issues with Safari. We need to disable private browsing mode across all devices to ensure we are tracking browsing activity properly. On top of that, we have noticed users clearing their browsing history, which…

Ideation
6 months ago

Policies

I think it would be extremely useful if in the criterias of Policies you could add the "Type" identifier in Hardware Info. Like this I could seperate iPhones from iPads

Ideation
4 years ago

Select Devices within Group

I have a lot of iPads, and need to group them according to the location they are deployed. Management within the group selection is limited, and cannot select individual devices within the group. More management abilities should be available from the group instead of limiting them all to the general screen which is a mess.

Ideation
5 years ago

Install application specific file

We use FileMaker Go on our iOS devices to access our hosted database.  In order to simplify granting users access to our hosted database and avoid having to manually enter the URL for the host on in the application on each device, we can install a file in the FileMaker Go's "Documents" folder on the iOS…