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Discussion

5 days ago

Create a Hexnode dashboard view for a specific device group

Is there a way to make Hexnode show only the devices from one specific device group in the dashboard? I want the person monitoring those devices to see details like device uptime, usage, and also be able to start remote…

5 days ago

grace_t

Discussion

6 days ago

Best way to manage seasonal iOS devices in Hexnode

We have a group of iPhones used only by seasonal staff during part of the year. They remain enrolled in Hexnode, but they are not actively used in the off-season. Is there a recommended best practice for temporarily deactivating or…

jaxon_r

Discussion

1 week ago

Add a new Hexnode portal technician with separate login and OTP

A new member joined our IT team and needs access to our Hexnode portal. The portal account is currently under one admin, and the OTP for login goes to that admin’s email. Is there a way to create a separate…

Technicians & Roles (50)

1 week ago

timo-liam

Discussion

1 week ago

Restrict technician access to specific device groups in Hexnode

We manage devices across multiple locations and want each regional support team to see and troubleshoot only the devices assigned to their location. Is there a way in Hexnode to restrict technician access by device group so technicians cannot view…

1 week ago

ruthg_

Discussion

1 week ago

Expired APNs certificate: macOS devices stuck on “disenrollment initiated”

Our APNs certificate expired, so I removed the old APNs setup and started configuring a new one. Before doing that, I tried to disenroll all macOS devices, but they are still stuck at “disenrollment initiated”. Even a Mac that is…

itsme_aoi

Discussion

1 week ago

How to handle Hexnode APIs using Postman?

Hi everyone. We want to try out how to handle Hexnode APIs using Postman, can someone guide us through the setup?

API (49)

1 week ago

aurora

Discussion

1 week ago

Using Secure Enclave with Hexnode for BYOD security

We’re planning a BYOD rollout and want to understand how Secure Enclave or similar hardware-backed security fits into an existing Hexnode setup. Is Secure Enclave something Hexnode provides as a separate service, or is it enabled through policies? I’m trying…

iOS (605)

1 week ago

yuudai

Discussion

2 weeks ago

How to add another technician in Hexnode

I’m currently the only technician in our Hexnode portal, but our plan allows multiple technicians. I don’t need to buy more slots right now; I just want to add another admin/technician so they can log in and help manage devices.…

Technicians & Roles (50)

2 weeks ago

richard_hank

Discussion

2 weeks ago

iPad check-in delayed in Hexnode

I have a previously enrolled iPad that is showing a delayed check-in in Hexnode. It checked in when I first opened it, but then it would not check in again for several minutes. Does this usually mean the MDM connection…

iOS (605) iPadOS (148)

2 weeks ago

cameron

Discussion

2 weeks ago

Expired APNs certificate: re-enrolling Apple devices after creating a new APNs certificate

Our APNs certificate expired a few months ago, and Apple said they can’t transfer it to another Apple ID because it has been expired for too long. I’m planning to generate a new APNs certificate in Hexnode using the preferred…

iOS (605) macOS (655)

2 weeks ago

lucaas

Discussion

2 weeks ago

Enroll Macs in Hexnode without ABM reseller IDs

We have Apple Business set up, but our Macs are spread across multiple countries and we don’t always know where they were purchased. In some cases, we may not be able to get reseller IDs to add every Mac to…

macOS (655)

2 weeks ago

im_jaymes

Discussion

2 weeks ago

Firewall rules required for Hexnode UEM endpoint device communication

I’m setting up firewall rules for devices managed with Hexnode UEM. I only need the rules for the endpoint devices that have Hexnode installed, not access to the management portal. Which ports and destination domains should be allowed so devices…

2 weeks ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

livewot

Ideation

2 years ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

2 years ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that…

maxanschuetz

Ideation

2 years ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (106)

2 years ago

kklein

Ideation

2 years ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (57)

2 years ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

3 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

3 years ago

philip-cohen

Ideation

3 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add…

3 years ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (804) iOS (605)

3 years ago

jean-claude-lopez

Ideation

3 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

3 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload…

3 years ago

jeffgelb

Ideation

3 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at…

3 years ago

General

Create a Hexnode dashboard view for a specific device group

Best way to manage seasonal iOS devices in Hexnode

Add a new Hexnode portal technician with separate login and OTP

Restrict technician access to specific device groups in Hexnode

Expired APNs certificate: macOS devices stuck on “disenrollment initiated”

How to handle Hexnode APIs using Postman?

Using Secure Enclave with Hexnode for BYOD security

How to add another technician in Hexnode

iPad check-in delayed in Hexnode

Expired APNs certificate: re-enrolling Apple devices after creating a new APNs certificate

Enroll Macs in Hexnode without ABM reseller IDs

Firewall rules required for Hexnode UEM endpoint device communication

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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