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Discussion

2 days ago

How do you quickly wipe multiple compromised devices in Hexnode?

Hey people, if multiple devices are compromised at the same time, what’s the fastest way to wipe all of them using Hexnode? Is there a way to trigger it in one go instead of handling devices one by one?

2 days ago

eliiza

Discussion

3 days ago

When should you use an emergency “wipe everything” response?

In a serious security situation (like a stolen device or compromised account), when do you actually go for a full wipe instead of just locking the device or removing access? I’ve heard of setups where companies trigger an immediate “lockdown + wipe” kind of response, but that sounds pretty extreme. In what scenarios is that actually…

3 days ago

mo-chou

Discussion

4 days ago

Can Hexnode block remote wiping of personal devices?

Hi folks, is there a way to configure Hexnode so that personal BYOD devices enrolled in the portal cannot be remotely wiped? We want to make sure only corporate‑owned devices can be factory reset.

Enrollment (121)

4 days ago

skylar-a

Discussion

4 days ago

Removing devices from Apple Business Essentials

Hi everyone, I had a quick question. What happens if I remove a device from Apple Business Essentials? I’m planning to possibly move it to Hexnode later, but for now I just want to use the device without any MDM. Will removing it affect the device in any major way? Anything I should be careful about before doing this? Thanks in advance!

4 days ago

haniel

Discussion

5 days ago

Can I remove multiple pending disenrolled devices at once?

Hey folks, I’ve got a bunch of devices that were disenrolled ages ago, but they’re still hanging around in the portal. They haven’t checked in for days. Any idea how I can clear them out?

Best Practices (61)

5 days ago

douglas

Discussion

6 days ago

Dynamic Group Logic

Hey, I was checking out Dynamic groups in Hexnode. I get that it’s for grouping, but what does it actually help with in real scenarios?

6 days ago

amelia

Discussion

1 week ago

Difference between apple business manager and apple business essentials

Hi, we are a small organization and trying to decide whether to invest in Apple Business Essentials. Can someone clarify the difference between Apple Business Manager and Apple Business Essentials?

ABM (56)

1 week ago

luke

Discussion

1 week ago

Where did the Lock Screen/Wallpaper policy go?

Hey everyone, I’m trying to configure a lock screen wallpaper for my devices, but I can’t seem to find the option anywhere in the policy settings. I created a policy, went through the usual sections, but the Lock Screen / Wallpaper configuration just isn’t showing up. Am I missing something here?

1 week ago

ryker

Discussion

1 week ago

Can we disable the Hexnode UEM and Remote Assist icons from appearing on users’ desktops after agent setup?

During the Hexnode Agent installation, it automatically places two icons on the users’ desktop, the Hexnode UEM icon and the Remote Assist icon. Is there a way to prevent those shortcuts from appearing? We’d like to disable the agent from creating desktop icons after installation.

1 week ago

pepijn

Discussion

2 weeks ago

Bandwidth vs Lossless Audio headache...

Hey folks. Quick question for those managing mobile fleets for media or creative teams. We’re a remote-first production agency, and I’m currently using Hexnode to deploy Galaxy S24s bundled with Galaxy Buds 3 Pros for our sound engineers. The idea is to give them a standardized mobile review kit to approve high-fidelity tracks on the…

Android (503)

2 weeks ago

aurora

Discussion

2 weeks ago

Does hexnode offer an option to automate data roaming action?

When employees travel abroad, the challenge is ensuring they have instant connectivity without manual setup. Does hexnode provide any solution to address that techies??

2 weeks ago

cameron

Discussion

2 weeks ago

Can I get Build version column in Manage tab?

Hey folks, I was checking the All Devices section under Device reports and noticed it shows the Build version column. Would be super handy if that could show up in the Manage tab too, so we can search devices by build directly.

2 weeks ago

bryang

Ideation

11 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

11 months ago

livewot

Ideation

1 year ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

1 year ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that when looking at a devices groups, to the left the of the search, if I…

maxanschuetz

Ideation

1 year ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (61)

1 year ago

kklein

Ideation

2 years ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (52)

2 years ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

2 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

2 years ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (503) iOS (379)

2 years ago

jean-claude-lopez

Ideation

2 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

2 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

3 years ago

jeffgelb

Ideation

3 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

3 years ago

General

How do you quickly wipe multiple compromised devices in Hexnode?

When should you use an emergency “wipe everything” response?

Can Hexnode block remote wiping of personal devices?

Removing devices from Apple Business Essentials

Can I remove multiple pending disenrolled devices at once?

Dynamic Group Logic

Difference between apple business manager and apple business essentials

Where did the Lock Screen/Wallpaper policy go?

Can we disable the Hexnode UEM and Remote Assist icons from appearing on users’ desktops after agent setup?

Bandwidth vs Lossless Audio headache...

Does hexnode offer an option to automate data roaming action?

Can I get Build version column in Manage tab?

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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