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2 days ago

Google Workspace sync issue – new users not showing up

Hey everyone, we’re running into a strange issue with Google Workspace sync. When we try to enroll a user using their email, the user just doesn’t show up in Manage > Users in Hexnode. The domain is already connected with Hexnode, and this user was added recently in Google Admin also. Sync keeps failing though, and the user never gets pulled into Hexnode.

Enrollment (97)

2 days ago

carter

Discussion

6 days ago

Secure Enterprise Content Management with Hexnode..how effective is it?

We manage a large enterprise fleet and are evaluating Hexnode’s Secure content container for enterprise file distribution and DLP. How effective is it in preventing data leakage while still keeping distribution scalable?

6 days ago

zayn_nj

Discussion

6 days ago

BYOD Management for macOS and Windows in Hexnode UEM

Hi everyone, we’re evaluating BYOD support in Hexnode UEM for both macOS and Windows devices. I’ve gone through the general documentation, but it mostly covers high-level enrollment methods. Could someone clarify: What are the actual BYOD management options available for macOS? Is there a true BYOD enrollment for Windows, or any recommended workaround? Looking for something more detailed than the…

desmond

Discussion

7 days ago

What is the Grace Period for passcode expiry?

Hey all, is there a grace time after which the passcode expires, and will show non-compliant in the Hexnode portal? Like, what will happen after this specific time is over exactly, and is it possible to change the action that occurs once this time is up?

Compliance (37)

7 days ago

noor_k

Discussion

7 days ago

Will deleting a device group remove its assigned policies?

Hey team, I need to delete a device group in Hexnode. If I delete it, will it affect the policies assigned to the devices in that group?

7 days ago

gnishilda

Discussion

1 week ago

Issue with adding more device count to Hexnode

Hey, I just upgraded my subscription from ultimate to ultra, but when I try adding devices, it says the plan does not support more devices. And when I do try and change the plan to ultra, it keeps navigating to the Subscriptions page over and over again. What seems to be happening here?

1 week ago

noor_k

Discussion

1 week ago

Associate policy to user

Hi team, I created a policy and now I want to assign it to users. Can anyone guide me on how to do this?

Best Practices (39)

1 week ago

gnishilda

Discussion

1 week ago

APNS Certificate renewal

Hey everyone, I just got a notification that our APNs certificate is about to expire. I’m a bit unsure about the exact renewal process. Do I need to generate a new certificate from scratch, or is there a way to just renew the existing one? Also, how do I make sure I’m matching the right certificate in the Hexnode portal…

1 week ago

finn

Discussion

2 weeks ago

Looking back at WannaCry… did anyone else just get weirdly lucky?

This might sound odd, but every time WannaCry comes up, I feel more relief than pride. At the time it was chaos everywhere. News, alerts, group chats lighting up. For us though? The office was shut for the weekend. Machines were off. That’s honestly the whole story. When we powered things back on, the kill switch had…

Compliance (37)

2 weeks ago

yu-yan

Discussion

2 weeks ago

Devices Randomly Falling Out of Compliance With No Clear Cause

We are seeing a strange pattern across some of our managed endpoints. Devices periodically drift out of compliance, exhibit unusual network behavior, and then appear clean again when rescanned. Traditional malware checks and policy reviews haven’t surfaced anything concrete. After deeper investigation, we suspect some form of unauthorized automation or AI driven tools running locally,…

2 weeks ago

ace_98

Discussion

2 weeks ago

What are wearables?

Hey everyone, quick question – what really are these wearables? I hear this word getting thrown around a lot but haven’t really understood what they meant.

2 weeks ago

ace_98

Discussion

2 weeks ago

Why use Single-tenant architecture?

I’m trying to understand Hexnode’s single-tenant architecture. How is this different from the usual multi-tenant SaaS UEM platforms, and why does it matter?

2 weeks ago

bryang

Ideation

9 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

9 months ago

livewot

Ideation

1 year ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

1 year ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that when looking at a devices groups, to the left the of the search, if I…

maxanschuetz

Ideation

1 year ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (39)

1 year ago

kklein

Ideation

1 year ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (37)

1 year ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

2 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

2 years ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (435) iOS (347)

2 years ago

jean-claude-lopez

Ideation

2 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

2 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

3 years ago

jeffgelb

Ideation

3 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

3 years ago

General

Google Workspace sync issue – new users not showing up

Secure Enterprise Content Management with Hexnode..how effective is it?

BYOD Management for macOS and Windows in Hexnode UEM

What is the Grace Period for passcode expiry?

Will deleting a device group remove its assigned policies?

Issue with adding more device count to Hexnode

Associate policy to user

APNS Certificate renewal

Looking back at WannaCry… did anyone else just get weirdly lucky?

Devices Randomly Falling Out of Compliance With No Clear Cause

What are wearables?

Why use Single-tenant architecture?

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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