General

Explore a diverse range of topics, share any concerns or queries and engage in engrossing discussions.

Ask the community

Home
Hexnode UEM
General

ethan_

Discussion

3 days ago

BitLocker policy greyed out

I can’t see the BitLocker policy option in the portal. It’s just got greyed out.

Windows (364)

3 days ago

mees

Discussion

6 days ago

How can we troubleshoot multiple devices at once using UEM?

Hey everyone, We recently had a situation where an internal app update went wrong and suddenly a bunch of our field devices stopped working properly. The issue wasn’t limited to one or two devices, it affected a large number across different locations. Our IT team had to…

6 days ago

arthur

Discussion

1 week ago

Combining views in Patches dashboard?

Hi, I’m trying to get a consolidated view in the Patches dashboard where I can see device counts both device-wise (like laptops and mobiles by OS) and group-wise (for example, different branch companies) all in one place. Right now, I’m unable to find a way to…

Patch Management (27)

1 week ago

bram

Discussion

1 week ago

How should we structure our workflow when troubleshooting multiple devices simultaneously in UEM?

Hi everyone, We’ve recently started using remote view and control for handling device issues, and it works well for individual cases. But when multiple devices are affected at the same time, things get messy pretty quickly. Right now, our team just jumps…

1 week ago

laura123

Discussion

2 weeks ago

Password resets and 2FA are getting out of hand

Hey team, Hexnode. I’ve been using your service for over 5 years now and really appreciate the platform, but I wanted to share some feedback regarding the login requirements. The mandatory password resets combined with the email 2FA are becoming a bit of a hurdle.…

2 weeks ago

carter

Discussion

2 weeks ago

Error when uploading JSON configuration

Hey people, I'm running into a weird issue in the Hexnode portal. I'm trying to upload a JSON configuration file into one of my existing policies, but every time I try to save or upload it, I get a JavaScript error that pops up on the screen. …

2 weeks ago

leo_scott

Discussion

2 weeks ago

"Account not authorized" error during device enrollment

Hi everyone, I’m running into a wall here. I'm trying to add a new device to our Hexnode portal, but right in the middle of the enrollment process, it keeps throwing an "account not authorized" error. I haven't changed any of our admin credentials or Apple Business…

Enrollment (126)

2 weeks ago

pauel

Discussion

2 weeks ago

Zero touch, staging and more?

Hey, is anyone actually doing zero touch and staging, end-to-end in real life? Like pre-configuring devices, assigning policies, apps, everything before the user even touches it. Sounds great in theory, but feels like one of those things that looks clean…

App Management (398) Enrollment (126)

2 weeks ago

penelope

Discussion

2 weeks ago

How can I bypass Google's phone verification lock when setting up an account for Android Enterprise/MDM binding?

Hi guys!! I’m trying to sign up for a new Google account specifically to manage our MDM software, but I’m completely stuck at the phone verification screen.It keeps rejecting my number or saying it can't be used for verification. Since I can't get past this, I can't finish the Android Enterprise binding,…

2 weeks ago

mo-chou

Discussion

2 weeks ago

Can I enable SSO for Super Admin account?

Hey everyone, quick question — I am trying to set up SSO for my super admin account, so all logins go through a single authentication flow. Is that something I can do in Hexnode?

Technicians & Roles (15)

2 weeks ago

luuk

Discussion

2 weeks ago

How to allow Guest Wi-Fi Captive Portal login in Kiosk Mode?

Hi everyone, I’m running into an issue with my Android devices in Kiosk Mode. I need users to be able to connect to a guest Wi-Fi network that requires a web-based login (Captive Portal). The problem is that when I try to…

2 weeks ago

tommy

Discussion

2 weeks ago

Is BadUSB really a big deal, or just an overhyped USB trick?

Was reading about BadUSB and I get the basic idea, but I’m still not fully convinced why it’s treated like a big threat. It’s just a USB pretending to be a keyboard and typing commands, right? Feels… a bit overhyped?

2 weeks ago

bryang

Ideation

11 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

11 months ago

livewot

Ideation

1 year ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

1 year ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that…

maxanschuetz

Ideation

1 year ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (65)

1 year ago

kklein

Ideation

2 years ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (53)

2 years ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

2 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add…

2 years ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (512) iOS (384)

2 years ago

jean-claude-lopez

Ideation

2 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

2 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload…

3 years ago

jeffgelb

Ideation

3 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at…

3 years ago

General

BitLocker policy greyed out

How can we troubleshoot multiple devices at once using UEM?

Combining views in Patches dashboard?

How should we structure our workflow when troubleshooting multiple devices simultaneously in UEM?

Password resets and 2FA are getting out of hand

Error when uploading JSON configuration

"Account not authorized" error during device enrollment

Zero touch, staging and more?

How can I bypass Google's phone verification lock when setting up an account for Android Enterprise/MDM binding?

Can I enable SSO for Super Admin account?

How to allow Guest Wi-Fi Captive Portal login in Kiosk Mode?

Is BadUSB really a big deal, or just an overhyped USB trick?

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

Categories

Leaderboard

Popular Tags

General

Categories

Leaderboard

Popular Tags

Login to Hexnode Community