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Discussion

4 days ago

Lock Zebra Android screen orientation to portrait mode in Hexnode

We have Zebra Android devices managed in Hexnode, and some of them keep rotating sideways when users move the device. We need the devices to stay vertical/portrait all the time. Is there a policy setting in Hexnode to lock the…

Android (741)

4 days ago

ethan_

Discussion

7 days ago

Change Hexnode report and notification timestamps to local time zone

We received an automated Hexnode notification email and the timestamp shown in it did not match our local time zone. Is there a way to make Hexnode reports and notification timestamps show in Pacific Time instead of the default time…

7 days ago

mila_beck

Discussion

1 week ago

Android Enterprise enrollment shows “Trying to enroll?” authentication prompt on Samsung tablet

I’m enrolling a Samsung tablet with Android Enterprise using a QR code. The setup goes through normally at first, but then I get a screen that says “Trying to enroll?” and it asks me to authenticate using options like Hexnode,…

Android (741)

1 week ago

liam_t

Discussion

1 week ago

Wiped devices still consuming licenses in Hexnode

I wiped a few devices and reassigned them to new users, but the old device entries are still showing in Hexnode and seem to be consuming licenses. I tried using the device action to disenroll them from the Manage tab,…

Remote Actions (164)

1 week ago

ace_98

Discussion

1 week ago

Mac still shows enrolled after removing the Hexnode MDM profile locally

We removed the Hexnode MDM configuration profile directly from a Mac. The profile is no longer visible on the device, but the Mac still appears as enrolled in the Hexnode portal. Is this expected behavior? I assumed removing the profile…

macOS (623) Remote Actions (164)

1 week ago

ruthg_

Discussion

1 week ago

Does Hexnode provide keylogging or password retrieval on Windows?

I’m evaluating Hexnode for Windows device management and wanted to confirm something security-related. Does Hexnode include any keylogger feature? More specifically, can it be used to retrieve users’ passwords from managed Windows devices? I want to make sure the platform…

Windows (468)

1 week ago

sloane

Discussion

1 week ago

Temporarily disable an inactive device to avoid non-compliance in Hexnode

We have a managed device that will not be used for a short period. Since it stays inactive, it gets marked as non-compliant after 8 days. Is there any temporary option in Hexnode to disable or pause the device so…

1 week ago

douglas

Discussion

2 weeks ago

Where to find Hexnode portal subdomain and API key for an integration

I’m setting up an external integration with Hexnode and the developer team asked for two values: the Hexnode portal subdomain and the API key. I can see the Hexnode console, but I’m not sure which value should be used as…

2 weeks ago

porter

Discussion

2 weeks ago

How to add a technician to a Hexnode customer portal

I’m working inside a customer portal that was created from the Hexnode Partner Portal. I need to invite another engineer so they can help manage devices, policies, and apps in this specific customer portal. I found references to adding Technicians,…

2 weeks ago

juan_garcia

Discussion

2 weeks ago

Can I use an Outlook email for Android Enterprise binding in Hexnode?

I’m setting up a test Hexnode portal and want to enroll Android devices using Android Enterprise. During the setup, it asks for account/domain-related details. My current Hexnode portal login uses an Outlook email address. Can I use that same email…

Android (741)

2 weeks ago

aurora

Discussion

2 weeks ago

How to remove inactive devices in Hexnode to free licenses

I have several old tablets in Hexnode that have not checked in for around two years. I don’t know where the devices are or whether they are still managed, but I need to set up new tablets soon and want…

Best Practices (96)

2 weeks ago

benjay

Discussion

2 weeks ago

Hexnode data backups: frequency, retention, versioning, and immutability

We’re reviewing our compliance requirements and need some clarity on how Hexnode handles customer data backups. Specifically, does Hexnode back up portal data, how often are backups taken, how long are they retained, and are the backups immutable?

2 weeks ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

livewot

Ideation

2 years ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

2 years ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that…

maxanschuetz

Ideation

2 years ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (96)

2 years ago

kklein

Ideation

2 years ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (57)

2 years ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

3 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add…

3 years ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (741) iOS (569)

3 years ago

jean-claude-lopez

Ideation

3 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

3 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload…

3 years ago

jeffgelb

Ideation

3 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at…

3 years ago

General

Lock Zebra Android screen orientation to portrait mode in Hexnode

Change Hexnode report and notification timestamps to local time zone

Android Enterprise enrollment shows “Trying to enroll?” authentication prompt on Samsung tablet

Wiped devices still consuming licenses in Hexnode

Mac still shows enrolled after removing the Hexnode MDM profile locally

Does Hexnode provide keylogging or password retrieval on Windows?

Temporarily disable an inactive device to avoid non-compliance in Hexnode

Where to find Hexnode portal subdomain and API key for an integration

How to add a technician to a Hexnode customer portal

Can I use an Outlook email for Android Enterprise binding in Hexnode?

How to remove inactive devices in Hexnode to free licenses

Hexnode data backups: frequency, retention, versioning, and immutability

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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