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Hexnode UEM
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Discussion

3 days ago

Why does Hexnode mark an app as ‘missing’ after updating it directly on the device?

Hi everyone, I noticed something odd with Hexnode. After updating TeamViewer directly on the end device, Hexnode started reporting the app as “missing.” I’m guessing it’s because the version doesn’t match the one we uploaded earlier. Has anyone else run into this issue? Any fixes?

3 days ago

verbnigge

Discussion

4 days ago

Why are enrollment invites still sent to my old email?

Hi all, When I send an enrollment invite to email, it’s going to my old address. That email was mistakenly used earlier as the Google domain admin, but I’ve disenrolled it and now I’m using a new email address. I’m wondering why it’s still sending to the old email.

4 days ago

sybylla

Discussion

4 days ago

How do I check non‑compliance reasons in Hexnode?

Hi all, Some of our devices are showing up as non-compliant in Hexnode because of block-listed apps. The issue is, I can’t figure out which policy or app is causing this. Any ideas on how to track it down?

4 days ago

clauss

Discussion

6 days ago

Can Hexnode restrict Wi-Fi password access but permit manual connections?

Hey folks, I kinda wanted to confirm if this scenario is technically possible. The user should be able to manage network connections on the device (like connecting to different Wi-Fi networks manually) but at the same time, the user should NOT be able to view or share the Wi-Fi passwords of those networks from the device settings. …

6 days ago

carter

Discussion

7 days ago

Can LAPS actually fix my lapses in security??

Hey folks, I’ve been seeing LAPS pop up a lot in security discussions lately, especially around managing local admin accounts. Can someone explain what LAPS actually is in plain terms? What problem does it solve, and why are so many teams moving toward it now?

7 days ago

alice_grey

Discussion

1 week ago

Disenrolling Multiple Devices Without 2FA Verification

Hi everyone, I’m honestly a bit confused right now! We have nearly 75 devices that need to be disenrolled, and entering the 2FA verification code for every single device is becoming really frustrating. Also, is there any way to view all the devices that are yet to be marked as disenrolled? That would really help me keep track of everything.

1 week ago

carter

Discussion

1 week ago

Channels and Updates in WhatsApp

Hi team, is it possible to remove the Channels and Updates section in WhatsApp using Hexnode UEM?

App Management (350)

1 week ago

mees

Discussion

1 week ago

Why isn’t my patch showing up in Hexnode Automation?

Hey everyone, I’m trying to push a particular patch to install on all devices using Automation. The patches are visible under Patches and Updates, but when I go to Patches Automation to add and install, the update doesn’t show up. I even tried “Scan for Updates” on the device end, but still no luck,the patch is available locally on the device but not listed in…

1 week ago

cullen

Discussion

2 weeks ago

How do I add a team member as an admin to my portal?

Hi everyone! I’m a bit stuck. Can someone walk me through how to add a new team member as an admin to my Hexnode portal? I want to make sure they have full access to help me manage our devices. Thanks!

2 weeks ago

otis

Discussion

2 weeks ago

Can Hexnode Manage IoT Devices?

Hi team, Quick question, can Hexnode actually manage IoT devices? We’re looking at rolling out some smart endpoints and I want to know if they can be brought under management like our regular laptops and mobiles.

2 weeks ago

nevaeh

Discussion

2 weeks ago

Does Hexnode support managing Fire OS and VR/AR devices?

Hi folks,does Hexnode support managing Amazon Fire OS tablets and VR/AR devices like Apple Vision Pro? We’re exploring these for retail and training environments, and I’d love to know what’s possible.

2 weeks ago

arthur

Discussion

2 weeks ago

Who can perform a SOC 2 audit?

I’ve been doing some research on SOC 2 and I’m a bit confused. Who actually signs off on these audits? Can any security firm do it?

2 weeks ago

bryang

Ideation

9 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

9 months ago

livewot

Ideation

1 year ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

1 year ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that when looking at a devices groups, to the left the of the search, if I…

maxanschuetz

Ideation

1 year ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (44)

1 year ago

kklein

Ideation

1 year ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (41)

1 year ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

2 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

2 years ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (449) iOS (356)

2 years ago

jean-claude-lopez

Ideation

2 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

2 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

3 years ago

jeffgelb

Ideation

3 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

3 years ago

General

Why does Hexnode mark an app as ‘missing’ after updating it directly on the device?

Why are enrollment invites still sent to my old email?

How do I check non‑compliance reasons in Hexnode?

Can Hexnode restrict Wi-Fi password access but permit manual connections?

Can LAPS actually fix my lapses in security??

Disenrolling Multiple Devices Without 2FA Verification

Channels and Updates in WhatsApp

Why isn’t my patch showing up in Hexnode Automation?

How do I add a team member as an admin to my portal?

Can Hexnode Manage IoT Devices?

Does Hexnode support managing Fire OS and VR/AR devices?

Who can perform a SOC 2 audit?

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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