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Discussion

3 days ago

Offboarding users

Hi, We have many remote employees. Is there a template or workflow to support user offboarding? What happens with the users' devices if our users are synced from Okta and are deactivated in Okta?

Automation (6)

3 days ago

raelynn

Discussion

1 week ago

Does Hexnode support users who do not have Apple Business Manager?

Hi, I am planning to use Hexnode for managing our employees’ Apple devices at work. This includes macs, iPhones and iPads. As mentioned in the title, I want to know whether I should get an Apple business manager account to work with Hexnode and manage the devices. Could someone provide guidance on what would work…

nemurai

Discussion

1 week ago

WiFi configuration with Knox Manage

I have a fleet of tablet enrolled with Samsung Knox and I need to configure my profile so that if a tablet gets bumped of one SSID it can automatically try to access my shot SSID hot spot. I have the TWO SSID's set up in the Knox Service Plugin.....what other settings do I need?…

Network (9)

1 week ago

annemie

Discussion

1 week ago

Does Hexnode provide a browser-based VPN?

Hi community! I want to encrypt the browser activity on corporate devices managed with Hexnode. Is there any way I can configure a VPN for the browser?

Network (9)

1 week ago

cameron

Discussion

3 weeks ago

Install and update apps without notifying users

I want to install some apps on my devices enrolled in Hexnode UEM without notifying the user or requiring any user interaction. Is this possible?

App Management (262)

3 weeks ago

remi

Discussion

3 weeks ago

How to Retain Device Enrollment After a Factory Reset?

Hey guys, I'm managing a set of iOS and Android devices in my organization and was wondering — is it possible to mandate device enrollment after a factory reset?

verbnigge

Discussion

4 weeks ago

How to remove a policy after it is deployed?

I manage a fleet of devices using Hexnode UEM. Recently, I implemented a policy to blocklist certain apps due to excessive data consumption. But turns out these apps are essential, and I’d like to get rid of the policy altogether. How do I do that?

ronnie

Discussion

1 month ago

“G Suite domain names could not be retrieved” error in Hexnode UEM

Hey team, We’re trying to add additional domains to the Hexnode UEM portal but keep hitting this error: “G Suite domain names could not be retrieved.” We’ve updated the OAuth scopes and refreshed the domains, but no luck so far. The admin account seems to have the required privileges in Google Workspace, and the client…

Enrollment (57)

1 month ago

nevaeh

Discussion

1 month ago

How to create a dynamic device group for non-compliant devices in Azure AD?

Hi everyone! Quick question here, how to create a dynamic device group for non-compliant devices enrolled via Azure AD?

Compliance (7)

1 month ago

jayceon

Discussion

2 months ago

What is Apple's instant hotspot and how does it work?

Hey guys! What is this? I didn’t even have my personal hotspot on, nor have I connected to one recently. This just started happening. It stopped when I turned my Wi-Fi on (I mostly use cellular data). I'm using an iPhone 15 Pro Max. Anyone got a clue?

ronnie

Discussion

2 months ago

Device renaming history or log

Hey, does anyone know if there is a way to view a log of a device's info changes, like device renaming? Any ideas on how to find the log history?

Custom Reports (3)

2 months ago

tomas

Discussion

2 months ago

Disable ChatGPT Integration and Sign-in on iOS & macOS

Guys, Apple's integration with ChatGPT is raising serious data privacy concerns for me. Even though they’ve clarified that no data will be shared, I can’t risk allowing employees to sign in or use this integration on their Mac or iOS devices from an organizational standpoint. Is anyone else sharing the same concerns?

maxanschuetz

Ideation

2 months ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (8)

2 months ago

kklein

Ideation

4 months ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (7)

4 months ago

andres-corella

Ideation

9 months ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

9 months ago

james2001

Ideation

11 months ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

11 months ago

philip-cohen

Ideation

1 year ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

1 year ago

cforster

Ideation

1 year ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (307) iOS (254)

1 year ago

jean-claude-lopez

Ideation

1 year ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

1 year ago

jean-claude-lopez

Ideation

2 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

2 years ago

jeffgelb

Ideation

2 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

2 years ago

dolev-milunsky

Ideation

2 years ago

script scheduling

I would like to have an option to schedule script execution. That would be super usefull for us. Thanks!

Scripts (68)

2 years ago

adam-hall

Ideation

2 years ago

Add Thumbs up to chat window

Can you add thumbs up to the chat window so when the poor chap from Hexnode support asks questions or send instructions we can just click the little thumb to say it's done.

2 years ago

jeremy-chapeau

Ideation

2 years ago

Allow local user to auto promote/demote

We use tools to allow local user to promote to admin for a short period of time (1h), they must provide reason and this action is sent to our SIEM for monitoring. We use : Privilege (https://github.com/SAP/macOS-enterprise-privileges) for macOS MakeMeAdmin (https://github.com/pseymour/MakeMeAdmin) for Windows Now that you added local users management on Hexnode, offering a similar…

macOS (314)

2 years ago

General

Offboarding users

Does Hexnode support users who do not have Apple Business Manager?

WiFi configuration with Knox Manage

Does Hexnode provide a browser-based VPN?

Install and update apps without notifying users

How to Retain Device Enrollment After a Factory Reset?

How to remove a policy after it is deployed?

“G Suite domain names could not be retrieved” error in Hexnode UEM

How to create a dynamic device group for non-compliant devices in Azure AD?

What is Apple's instant hotspot and how does it work?

Device renaming history or log

Disable ChatGPT Integration and Sign-in on iOS & macOS

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

script scheduling

Add Thumbs up to chat window

Allow local user to auto promote/demote

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