General

Explore a diverse range of topics, share any concerns or queries and engage in engrossing discussions.

2,578 Replies
980 Topics
Discussion
3 days ago Apr 12, 2026

How do I verify if my Hexnode-enrolled devices are truly compliant and secure?

Hey everyone! Quick question for the experts here.  We’ve got all our devices enrolled in Hexnode, but I want to make sure they are actually 100% secure and following our rules. Specifically, I kinda wanna know if our BitLocker and FileVault definitely active and if the OS updates and patches being forced and yes also if our location and device restrictions working?  Basically, how do I know if there are…

Discussion
6 days ago Apr 09, 2026

When should you use an emergency “wipe everything” response?

In a serious security situation (like a stolen device or compromised account), when do you actually go for a full wipe instead of just locking the device or removing access? I’ve heard of setups where companies trigger an immediate “lockdown + wipe” kind of response, but that sounds pretty extreme. In what scenarios is that actually…

Discussion
1 week ago Apr 08, 2026

Removing devices from Apple Business Essentials

Hi everyone, I had a quick question. What happens if I remove a device from Apple Business Essentials? I’m planning to possibly move it to Hexnode later, but for now I just want to use the device without any MDM. Will removing it affect the device in any major way? Anything I should be careful about before doing this? Thanks in advance! 

Discussion
1 week ago Apr 08, 2026

Unable to pass CAPTCHA during login after password update

I was asked to update my password, but now I’m stuck at the CAPTCHA and can’t get past it. Is it case sensitive or is something wrong? This is really frustrating since I need to make some device changes urgently. 

Discussion
1 week ago Apr 06, 2026

Dynamic Group Logic

Hey, I was checking out Dynamic groups in Hexnode. I get that it’s for grouping, but what does it actually help with in real scenarios?

Discussion
1 week ago Apr 06, 2026

Can you recommend best practices for MDM system integration?

Hey folks,  We’re planning to integrate an MDM into our existing setup, and honestly the integration part feels more complex than the tool itself. Main concern is making it work smoothly with our current infra (AD, network policies, security tools) without breaking things or frustrating users. Any best practices or things to watch out for? 

Discussion
2 weeks ago Apr 02, 2026

Where did the Lock Screen/Wallpaper policy go?

Hey everyone,  I’m trying to configure a lock screen wallpaper for my devices, but I can’t seem to find the option anywhere in the policy settings.  I created a policy, went through the usual sections, but the Lock Screen / Wallpaper configuration just isn’t showing up. Am I missing something here? 

Ideation
2 years ago Oct 07, 2024

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps" 

Ideation
2 years ago Apr 29, 2024

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

Ideation
2 years ago Jan 01, 2024

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

Ideation
2 years ago Dec 08, 2023

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Ideation
2 years ago Nov 30, 2023

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

Ideation
3 years ago Jul 20, 2023

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

Ideation
3 years ago Jul 19, 2023

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…