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Discussion

2 days ago

Can Hexnode 2FA prompts be disabled for device disenrollment actions?

Is there a way to stop Hexnode from asking for my password and an email verification code every time I make certain changes? For example, when I mark a device as disenrolled, I have to enter my password, wait for…

2 days ago

ryanmoore

Discussion

4 days ago

Hexnode portal not accessible from office network: suspected IP blocking

Our team could not access our Hexnode environment from the corporate office network. The concern was that our office public IP range might have been blocked or flagged somewhere on the Hexnode side. Has anyone seen this before, and what…

4 days ago

liam_t

Discussion

5 days ago

iOS supervised device locked by another MDM, not showing in Hexnode

I have a supervised iPhone that is showing a message saying it is managed by another organization. I wanted to confirm whether the device is enrolled in Hexnode so it can be unlocked or released. I searched for the device…

iOS (511)

5 days ago

ryanmoore

Discussion

6 days ago

What are pre-approved iOS devices in Hexnode and how do they enroll via ABM?

I’m setting up iOS devices in Hexnode and noticed the term “Pre-Approved Device.” What exactly does this mean? Also, if the device is already in Apple Business Manager, how do I enroll it into Hexnode?

ABM (82) iOS (511)

6 days ago

alice_grey

Discussion

7 days ago

macOS login fails because local account is disabled in Hexnode

A macOS user account on one of our managed devices is showing an error similar to “credential verification failed because account is disabled” when trying to log in. The account was enabled again from our side, and we also removed…

macOS (589)

7 days ago

boris

Discussion

1 week ago

Google TV exited Single App Kiosk mode and shows default launcher

We have a few Google TVs running a Single App Kiosk policy. One test TV suddenly exited the app and started showing the default Google TV home screen with movie recommendations. The device still appeared normal in Hexnode and the…

1 week ago

ruthg_

Discussion

1 week ago

Can Hexnode force Location Services on for supervised iOS devices?

Is there a way to remotely force Location Services to stay enabled on supervised iPhones or iPads? We use supervised iOS devices and want to make sure users cannot turn off Location Services, especially for the Hexnode UEM app.

iOS (511) Location (37)

1 week ago

_ashur

Discussion

1 week ago

How to remove Hexnode MDM from macOS devices without portal access

We previously used Hexnode to manage our Mac devices, but we no longer have access to the old admin portal. We need to release the Macs from management. What is the correct way to remove the MDM profile from macOS…

macOS (589)

1 week ago

wilma

Discussion

1 week ago

What to do after approving missing patches in Hexnode Patch Management?

I approved a few missing patches in Hexnode and can see them listed under missing patches for a device. What is supposed to happen next? Do the patches install automatically after approval, or do I need to create an automation…

Automation (73) Patch Management (31)

1 week ago

luke

Discussion

1 week ago

Managed Google Play web app not auto-installing on Android devices after assigning mandatory app policy

I have a mandatory apps policy that includes a few managed Google Play web apps. The policy works for most Android tablets, but two devices are not getting one of the web apps installed automatically. When I check the policy,…

1 week ago

luke

Discussion

1 week ago

License check failed (App Permissions) when saving edited wallpaper policy

I ran into an error while saving a wallpaper assignment policy in Hexnode. The error says: "License check failed (App Permissions)". The workflow was to edit an existing wallpaper policy that was previously assigned to a former user, then reassign…

1 week ago

ed_evans

Discussion

1 week ago

Can Android devices be migrated remotely from one Hexnode portal to another?

Is there a way to move already-enrolled Android devices from one Hexnode portal to another without manually disenrolling them first? The new portal has the same setup as the current one, and the goal is to avoid physical access to…

Android (674)

1 week ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

livewot

Ideation

1 year ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

1 year ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that…

maxanschuetz

Ideation

2 years ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (88)

2 years ago

kklein

Ideation

2 years ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (57)

2 years ago

andres-corella

Ideation

2 years ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

2 years ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

3 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add…

3 years ago

cforster

Ideation

3 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are…

Android (674) iOS (511)

3 years ago

jean-claude-lopez

Ideation

3 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

3 years ago

jean-claude-lopez

Ideation

3 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload…

3 years ago

jeffgelb

Ideation

3 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at…

3 years ago

General

Can Hexnode 2FA prompts be disabled for device disenrollment actions?

Hexnode portal not accessible from office network: suspected IP blocking

iOS supervised device locked by another MDM, not showing in Hexnode

What are pre-approved iOS devices in Hexnode and how do they enroll via ABM?

macOS login fails because local account is disabled in Hexnode

Google TV exited Single App Kiosk mode and shows default launcher

Can Hexnode force Location Services on for supervised iOS devices?

How to remove Hexnode MDM from macOS devices without portal access

What to do after approving missing patches in Hexnode Patch Management?

Managed Google Play web app not auto-installing on Android devices after assigning mandatory app policy

License check failed (App Permissions) when saving edited wallpaper policy

Can Android devices be migrated remotely from one Hexnode portal to another?

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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