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6 days ago

AWS Outage Chaos

So… yesterday AWS decided to take a surprise nap, and suddenly half the internet panicked. Fortnite froze mid-match, my Ring camera was streaming static like a horror movie, and alexa just stared at me. Anyone else feel personally victimized?

Network (18)

6 days ago

amy_taylor

Discussion

3 weeks ago

Location tracking of company-owned devices

Hey everyone, we have several teams operating across different client locations, and we are looking for a way to track their locations with greater accuracy than standard geofencing. Ideally, we’d like to use precise latitude and longitude coordinates instead of drawing broad geofence zones. Is this possible in Hexnode?

Geofencing (16)

3 weeks ago

sarahmiller

Discussion

3 weeks ago

How to check the expiry of digital certificates?

Hey folks, I’m stuck in a loop. I’m responsible for a bunch of devices (50-100), each with digital certificates that can expire. Checking expiry manually every time is exhausting. Anyone found a better way to handle this?

Automation (20)

3 weeks ago

leo_scott

Discussion

3 weeks ago

Phone number not showing up in app configurations for eSIM devices

Hi everyone, We’re deploying a Managed Google Play private app through Hexnode with custom app configurations to prefill user data. Here’s the funny part, our employees use corporate SIMs for calls and personal SIMs for data like SIM 1& 2, but when the app tries to fetch the phone number using %phonenumber%, it sometimes decides…

mo-chou

Discussion

3 weeks ago

Any filtering mechanisms to authenticate network access on managed devices?

Hey’ll, We’re gearing up for our annual school event next week, and we’ve deployed a batch of managed devices across our multiple campuses. The challenge is, we don’t want random attendees or guests connecting to the internet on these devices. Ideally, only our students and faculty should get internet access. We're considering implementing a strict…

Network (18)

3 weeks ago

mortimer

Discussion

3 weeks ago

How does ‘Ping’ Test Website Connectivity?

Hello, I’m troubleshooting some connectivity issues with a few remote devices and wanted to verify if our websites are reachable. We have our own websites running algorithms on these remote devices, and I want to check their connectivity. I searched online and saw the ping command might help. Could someone explain how to use it…

Network (18)

3 weeks ago

yuudai

Discussion

4 weeks ago

Does a Digital Twin have a place in Cybersecurity?

Hey everyone, I’ve been reading up on Digital Twins lately, and I’m wondering if they actually have a place in cybersecurity. The times are evolving, we’ve got increasing threats, insider risks, and constantly changing attack surfaces. In theory, having a “virtual replica” of our IT ecosystem sounds great, like running simulations before actual breaches occur.…

rose-wilson

Discussion

1 month ago

Lost mode automation not responding when device returns to geofence

Hey guys, We’re running into a small issue with one of our geofencing automations in Hexnode. We’ve got a manufacturing setup where devices are geofenced around the plant premises. The automation works like this, when a device moves out of the geofence, it turns non-compliant and Lost Mode gets enabled. Once the device comes back…

nevaeh

Discussion

1 month ago

Can anyone elaborate what are CDNs? (Content Delivery Networks)

I’ve been reading about Content Delivery Networks (CDNs). From what I gather, a CDN is essentially “a geographically distributed group of servers that caches content close to end users” In other words, instead of everyone downloading a website’s files from one server, CDNs use multiple servers around the world to store copies of those assets…

remy-parker

Discussion

2 months ago

CDN vs Distribution Server, What’s the difference?

Hey guys, There is a question that has been bugging me for quite some time. How are content delivery network setups any different from distribution servers in terms of distributing files to end points? Any light on this is quite appreciated. Thank you.

bram

Discussion

2 months ago

How to assign technicians without setting a scope

Hi, when creating a technician, I noticed that setting a scope is now mandatory. Previously, this wasn’t the case, and I don’t recall any recent changes. Is there a way to create a technician with access to the entire Hexnode UEM portal without defining a scope?

Technicians & Roles (5)

2 months ago

george

Discussion

2 months ago

Notifications Redefined – Say Hello to Alert Profiles

What’s Rising Up: We’re thrilled to unveil Alert Profiles, the upgraded and smarter way to get notified about what matters in your device fleet and Hexnode portal. Gone are the old Notification Settings under the Admin tab, this new experience gives you far more control, clarity, and customization. What’s New & Better: Event-Oriented Profiles Now…

Alerts (5)

2 months ago

bryang

Ideation

5 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

5 months ago

livewot

Ideation

9 months ago

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

livewot

Ideation

9 months ago

Assign to groups within Devices

I do a lot of group changes when we upgrade iPads. Adding to groups, removing from groups, but it isn't in batches (all these ipads need to be added, though it does happen as well). What I'm proposing is that when looking at a devices groups, to the left the of the search, if I…

maxanschuetz

Ideation

11 months ago

Reinitiation button for Failed actions

When an action applied to a device fails I would love to just reinitiate the action by clicking a button right next to it instead of having to manually look for the action again in the menu

Best Practices (25)

11 months ago

kklein

Ideation

1 year ago

Fix compliance button

i think if you could add a fix compliance option that would be awesome, for example an action option to "install missing profiles" to all selected devices. "install all missing apps"

Compliance (16)

1 year ago

andres-corella

Ideation

1 year ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

1 year ago

james2001

Ideation

2 years ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

2 years ago

philip-cohen

Ideation

2 years ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

2 years ago

cforster

Ideation

2 years ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (350) iOS (306)

2 years ago

jean-claude-lopez

Ideation

2 years ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

2 years ago

jean-claude-lopez

Ideation

2 years ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

2 years ago

jeffgelb

Ideation

2 years ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

2 years ago

General

AWS Outage Chaos

Location tracking of company-owned devices

How to check the expiry of digital certificates?

Phone number not showing up in app configurations for eSIM devices

Any filtering mechanisms to authenticate network access on managed devices?

How does ‘Ping’ Test Website Connectivity?

Does a Digital Twin have a place in Cybersecurity?

Lost mode automation not responding when device returns to geofence

Can anyone elaborate what are CDNs? (Content Delivery Networks)

CDN vs Distribution Server, What’s the difference?

How to assign technicians without setting a scope

Notifications Redefined – Say Hello to Alert Profiles

Turn off 2FA for actions that require password when we are already logged in

Remember my selection

Assign to groups within Devices

Reinitiation button for Failed actions

Fix compliance button

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

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