Password reset
How to reset a forgotten password
Indulge in discussions with experts and optimize your Android device fleet like never before.
How to reset a forgotten password
Hey everyone, Our company uses locked Android tablets in kiosk mode at checkout counters to display QR codes for things like product information and loyalty program sign-ups. Is there a way to keep the screen on even when the device is locked? We want the QR code to remain visible at all times without requiring…
Hi everyone. We recently discovered that some employees are changing their location on our company-owned Android devices. This affects our field staff tracking, as they are marking attendance and site visits without being there. Is there any way to prevent this?
Hi all! I have a question about updating the Wi-Fi password. All our devices are enrolled in Hexnode. We've changed our Wi-Fi passwords and I'm a bit lost as to how I can connect all of our devices using the new password. Do I need to create a new work profile with the updated SSID and password? Can…
We need to disable clipboard access on our Zebra devices (MC33 and TC52 running Android 8.1.0) for security reasons. We tried using Zebra OEM Config powered by MX, but it didn’t work. Is there another way to achieve this?
Hola muy buenas tardes tengo una tablet samsung y esta en modo kiosk y no la pueeo sacar xq olvide el codigo me podrian ayudar gracias
Hey, is there a way to prevent employees from disabling location services on their managed Android devices? I need location to stay enabled at all times, and users shouldn't be able to access or turn it off.
Hi all, I want to prevent a particular app version from being installed on the managed Android phones. I need to ensure that only a particular app version that is fully compatible with our configuration is installed. Is this possible?
Hi everyone. I'm configuring Android devices in Kiosk Mode and need to grant access to specific web URLs. I'm considering using Managed Bookmarks in Chrome for this. Does anyone have suggestions on how to set this up?
Hey, We need to block all browsers except the designated one. But what about the google app? It’s a system app, right? Can we block it? Also, if it gets blocked, what happens to the google search widget on the home screen? Will it be removed or still functional? If it stays and users can…
How can I prevent users from editing the notification sound (volume level) via a button/setting?I have disabled the volume button and set the ring volume to 100 and the music volume to 100, but the notification volume can be changed by the user using the volume buttons.
Hi, In the api doc it says: I am really confused about this. What does it mean about `a particular device` ? does it means you can call `https://portal.hexnodemdm.com/api/v1/devices/{ID1}/` 10 time max each day, and others request like `https://portal.hexnodemdm.com/api/v1/devices/{ID2}/` also 10 times? how about device groups like `https://portal.hexnodemdm.com/api/v1/devicegroups/{GROUPID}/` does it also have max 10…
Would be cool to be able to make custom automations based on actions in hexnode...Fx: When phone is enrolled, send webhook When phone is going out of kiosk - Send webhook
We're transitioning from one mdm software to hexnode, and running into an issue with our Network Certificates. If there was a way to specify enrollment type without having the scan the QR code to ensure that the devices are going to Android Enterprise mode so we can push the cert, that would be incredibly helpful.…
It would be beneficial if users could use their computer keyboards to type remotely on the device, rather than having to click on the virtual keyboard. This feature would allow me, and likely many other users, to stop using TeamViewer and consider upgrading to Ultimate.
Goodday, Our drivers made in the past, before Hexnode, addresses in the Gmap app and through the 3 dot option in maps they put the route on the home screen: This option in maps disappeared since the device is put in Device owner mode. Is it possible for Hexnode that they can give the maps…
For us it would be a very nice feature if we could schedule the device to be active in spesific time range. Either with scheduled power off and on, or schedlue the screen to be turned off or on at specific times.
Dear Hexnode, You already have the nice feature to import SIM contacts to an Android device and I love it! It would be even more great if you implement an export option to export the contacts of an Android device to a network location, preferable with a verify option to be sure that the contact…
Hi, Is it possible to assign a different wallpaper to the lock screen than the one for the homescreen from the MDM? If not, is it possible to request the feature, because I am currently doing it by hand and that goes right until there is a policy update.
Is it possible to enrol an Android device directly to a policy? currently the enrolment process is hectic, for instance we were using Esper.io previously, the enrolment process is very simple in esper. In Esper we can create a policy template, which will generate a QR code for that policy, so when we enrol a…
It would be very helpful with devices to be able to show the serial number on the display that pops up when you click the floating icon in Android. Under "Show floating icon for peripheral settings" it could be a "Show serial number" choice. This would be for support situations where the location/identity is not…
Hi, It will be nice to be able to customize email alert, by example our supervisor know absolute nothing about the email message that is sent when user was gone of Geofencing. Here is the message: The device samsungSM-A705W is out of compliant from the latest scan. Login to your Hexnode MDM portal for…
We have a requirement to apply different policies dependent upon the devices serial number or IMEI. An example is a device that was lost/stolen prior to MDM enrollment and not recovered that could potentially push through again from KNOX.
Feature request: The ability to enable/disable mobile data either through a per device/group action or through a policy update. We have 15 Android 5.1.1 based ticket scanners. They normally connect to the server over WIFI but about 2-3 times a year they are used outside where the is no WIFI coverage and it would be…
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