Apple Configurator and Apple IDSolved

Participant
Discussion
4 years ago

Is there a way to add the Apple Id directly into an iPad or iPhone using Apple Configurator?

Replies (4)

Marked SolutionPending Review
Hexnode Expert
4 years ago
Marked SolutionPending Review

Hi @Zimran, thanks for reaching out to us.
Do you want to add Apple ID on the device during Apple Configurator enrollment? Or, are you looking to add Apple ID through the profiles/blueprints in Apple Configurator?

In any case, it is not possible to add Apple ID to your Apple device using Apple Configurator 2. The user will have to manually sign in to iTunes with their Apple ID on the end-device. However, if you’re using Apple Configurator to prepare the device, you may streamline this process by enabling Apple ID log in screen in the Setup Assistant. You can configure this on the ‘Configure iOS Setup Assistant’ step while preparing the device. Select Show only some steps if you’re planning to skip some steps and select Apple ID from the list before confirming the next step.

Note: in case you’re enrolling the device outside Apple Configurator 2, you can also enable the Apple ID step for Setup Assistant from Hexnode UEM by configuring a DEP profile.

Again, if you wish to directly push a profile into the device from Apple Configurator without the MDM involved, then also you don’t have the provision to add Apple ID into the device.

Hope I was able to clear things up.
Cheers!
Zach Goodman,
Hexnode UEM

  • This reply was modified 3 years, 6 months ago by  Zach.
  • This reply was modified 3 years, 6 months ago by  Zach.
Marked SolutionPending Review
Participant
4 years ago
Marked SolutionPending Review

Not much familiar with it but I’ve been seeing the help doc on Apple Configurator enrollment. There was a step where you sign in with Apple ID while adding the organization. What is that then?

Marked SolutionPending Review
Hexnode Expert
4 years ago
Marked SolutionPending Review

@Zimran, that’s right. If you have Apple Business Manager or Apple School Manager program for your organization, you need to sign in with a business Apple ID to enroll a device under your organization. When you add your organization on Apple Configurator and signing in with Apple ID, you will obtain a Supervision Identity for the device to be enrolled under your organization’s Device Enrollment program.

This Apple ID is not added on the end-device and is used only to associate your enrollment with the ABM/ASM (Apple Business Manager/Apple School Manager) portal.

You will also sometimes come upon the term Managed Apple ID; Managed Apple IDs are business purpose Apple ID created for work use and is different from the personal Apple ID. The IT administrator of an organization has control over what services the account can access. These accounts have roles based access and only accounts with the role Administrator and Device Enrollment Manager can sign in to the Apple Business Manager portal and manage device enrollments.

Hope this helps.
Cheers!
Zach Goodman,
Hexnode UEM

  • This reply was modified 3 years, 6 months ago by  Zach.
  • This reply was modified 3 years, 6 months ago by  Zach.
Marked SolutionPending Review
Participant
4 years ago
Marked SolutionPending Review

@zachgoodman thanks, that makes sense.