Is there any change to be made in the iphone settings before enrolling using the apple configurator? Will there be any issue if any change is not made?
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Hexnode Expert
5 years ago
Marked SolutionPending Review
Hey, Thanks for reaching out to us.
There are some pre-requisites that you have to satisfy before enrolling the iOS devices using Apple Configurator:
- The device should not be linked to any Apple ID.
- Turn off Find My iPhone on the device.
If these pre-requisites are not met, the activation lock might get enabled on resetting the iOS device.
Hope this helps!
Cheers!
Grace Baker
Hexnode MDM
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