Benefits of pre-approved enrollmentSolved

Hey, Thanks for reaching out to us.

The pre-approved enrollment enables you to import devices into the Hexnode MDM even before the enrollment is completed from the user end. Thus, you won’t have to wait until the user completes the enrollment, to get started with the device management. You can group devices and assign them with configuration, which will take effect on the devices when they get enrolled.

Kindly use the help link to get more info on Pre-Approved Enrollment.

Cheers!
Grace Baker
Hexnode MDM

Can I pre-approve all the devices? I have a few Android and Mac devices.

Hey, Thanks for reaching out to us.

You can enroll Android and macOS devices using Pre-approved enrollment method. However, this is not supported on Windows devices.

The pre-approved enrollment can be performed using DEP or by adding device serial numbers using CSV file

For pre-approved enrollment of devices using CSV file:

• Navigate to Enroll > All Enrollments > Enterprise > Pre-approve.
• Select the domain and upload the CSV file with the mandatory information such as name, email, ownership, serial number and platform.
• Click Next. Hexnode will automatically map keys for you. If there is a mistake in mapping, you will have to map manually.
• The data in the CSV file will be displayed. Click Next.
• Choose whether you want the enrollment requests to be sent via Email/SMS and click on Send.

For pre-approved enrollment of devices via DEP, you will have to enable the option ‘Add as Pre-approved Device’ while adding a DEP account.
To configure the DEP account, navigate to Admin-> Apple Business/School Manager-> Apple DEP-> DEP Accounts and click on ‘Add DEP account’.

All the pre-approved devices will be displayed under Manage-> Devices. On clicking on the device name, you will be directed to the device information page with a top banner ‘Pre-approved device’.

Check out our help doc on Pre-approved Enrollment for more info.

Cheers!
Grace Baker
Hexnode MDM

Can we restrict the enrollment in such a way that only pre-approved devices can be added to the portal? This will block random devices getting added.

Hey, Thanks for reaching out to us.

Yes, you can restrict the enrollment to pre-approved devices only in Hexnode:

1. Navigate to Enroll-> Settings-> Enrollment Restrictions and enable Pre-approved Devices only.
2. Click Save.

Cheers!
Grace Baker
Hexnode MDM