Automation

A place for discussing automation in mobile device management. Share strategies, insights, and best practices and innovations!

45 Replies
14 Topics
Discussion
3 weeks ago Mar 05, 2026

Can we automate the "Scan Device" action?

Hey everyone! I’m managing a fleet of tablets for a delivery service, and I’ve noticed the battery and storage info on my dashboard is often days old unless I manually click "Scan Device" for each one. Is there a better way to keep this data fresh without me having to manually initiate scan all day?

Discussion
3 weeks ago Mar 03, 2026

Is anyone automating contact imports on devices?

We’ve been exploring the Import Contacts action in Hexnode UEM Automations, but I’m curious how others are actually using it.  Our idea was to automatically push a shared contact list to company phones, so employees always have key numbers like IT support, HR, and emergency contacts saved.  Has anyone tried automating this? Does it work well at scale? 

Discussion
3 weeks ago Mar 03, 2026

Anyone using automated remote actions for Android log collection?

We just started looking into the Automate feature for remote actions, specifically for gathering Android bug reports across our logistics fleet. Historically, when a driver reports a device crash, we have to manually trigger a log collection, wait for the device to be online, and then pull the data. By the time we get the logs, the "smoking gun"…

Discussion
4 weeks ago Feb 26, 2026

Automate Set Password

Hi all, is there a way to schedule the Set Password action in Hexnode so that even if my device users change it manually, it will automatically be reset back to the configured one?

Discussion
2 months ago Jan 27, 2026

Need a way to Change Ringtone for daily category schedules?

Hey! Our company handles a massive volume of goods from a primary supplier. Previously, this supplier used different phone numbers for different product categories. Our Relationship Manager had assigned a unique custom ringtone to each number. This was a lifesaver—just by hearing the ringtone, our RM could mentally prepare for the specific category they were…

Discussion
2 months ago Jan 27, 2026

Can I automatically change android device ownership from personal to corporate when the SIM is removed?

Here is the thing: we have a ton of Android devices being used by our employees. It was originally a semi-BYOD setup, so ownership was always marked as "Personal." We have dynamic groups set up for both personal and corporate ownership.  We want the device ownership to change from Personal to corporate automatically when the…

Discussion
3 months ago Jan 05, 2026

Auto-triggering scan device location for multiple traveling fleets

Hi everyone,  I’m managing several device groups for our drivers who are constantly on the move. I need their locations updated in the portal at specific times throughout the day to sync with our shift changes, but right now I’m stuck manually triggering the Scan Device location action for each group one by one.  Since I have multiple groups to…

Discussion
4 months ago Dec 01, 2025

“Run Now” Button Greyed in Automations?

Hey everyone, I’m setting up a Location Compliance policy and want to run it using the Automations. I noticed that the Run Now button is always greyed out. I was hoping to use it to trigger a faster check instead of waiting for the next scan cycle. Is there something I’m missing? How do I…

Discussion
7 months ago Aug 31, 2025

App updates getting failed

You know the new Automation feature in hexnode? I configured it to update a couple of apps that needed to be updated. Here’s the thing though, I made two automations for two sets of apps and pushed them out. The first automation worked fine, but for the second one, some apps failed on the devices.…

Discussion
1 year ago Jan 22, 2025

How to enable Deployments

I see that the Deploy feature was released 4ish months ago. Everything I have read leads me to believe that it should be available to my company but we simply do no have the Deploy tab at the top of our UEM.    Is there something special that needs to be done in order to…

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