How to control apps notifications on Apple devices?Solved

Participant
Discussion
5 months ago

Recently, one of our employees reported that their assigned iOS device is not showing any Microsoft Teams messages or Outlook emails in the notifications. Because of this, they are missing important messages and emails, making it harder for them to keep track of everything. Is there any policy or configuration profile we can configure to enable app-specific notifications?

Replies (3)

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Hexnode Expert
5 months ago
Marked SolutionPending Review

Hello @porter ,

Thanks for reaching out. We got you covered. Hexnode offers a policy to configure notification settings for apps on iOS devices. Follow the steps below to configure notification settings for specific apps:

  1. Login to your Hexnode UEM portal.
  2. Navigate to Policies > New Policy. Assign a suitable name.
  3. Go to iOS > App Management > App Notifications. Click Configure.
  4. Click on +Add Notification Settings.
  5. Select the application for which you want to specify notification settings and check the Enable notification option.

You can refer to our help documentation on How to configure App Notification settings on iOS devices for more information.

Feel free to reach out if you have any more questions.

Regards,
John Cooper
Hexnode UEM

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Participant
4 months ago
Marked SolutionPending Review

Thanks for the information. Is there a way to configure notification settings for macOS devices too?

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Hexnode Expert
4 months ago
Marked SolutionPending Review

We have a sample configuration profile to manage app notification settings on macOS devices in our configuration profile repository. On macOS devices, you can deploy this configuration profile using Hexnode’s Deploy Custom Configuration Profile feature.

I hope this helps! Please don’t hesitate to reach out if you have any further questions.

Regards,
John Cooper
Hexnode UEM