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Discussion
1 day ago Feb 06, 2026

LAPS isn't just for Windows anymore 

Hexnode UEM introduces Local Administrator Password Solution (LAPS) support for macOS, extending secure local administrator password management beyond Windows devices. macOS LAPS automatically rotates local administrator passwords to reduce the risks associated with reused or long-lived credentials and to minimize exposure of privileged accounts. Note that macOS LAPS features are available as an add-on. To learn more…

Discussion
2 days ago Feb 05, 2026

Unable to Uninstall Applications on ADE-Enrolled iPads

Hy everyone, We’re facing an issue with uninstalling apps from our iPads that are enrolled via Apple ADE. The Remove Apps option is enabled under Advanced Restrictions in Hexnode. When we try to remove an app, the option to remove apps is visible, but the Delete App option never appears. We only have a single policy applied to these devices.…

Discussion
2 days ago Feb 05, 2026

Why does the screen remain always on when Lock Task Mode is activated?

Hi team,  I’ve recently enabled lock task mode through policy because I wanted to disable the navigation bars on the device. After doing this, I noticed something odd...whenever I tap the power button, the screen automatically turns back on. It feels like the device isn’t respecting the usual sleep behaviour.  I double-checked the settings to make sure nothing else was…

Discussion
3 days ago Feb 04, 2026

New devices not synced in ADE

Hey, is there any reason as to why my new devices are not showing up in the Hexnode portal? I used Apple Business Manager to enroll them to my portal, and the ABM integration does not seem to have any issues.

Discussion
4 days ago Feb 03, 2026

Expired ADE account

Hi team, I’m facing an issue with one of my Apple devices. The device seems to be syncing, and I can see that the device’s last check-in was about 7minutes ago, but when I try to assign a device or push a configuration, it keeps failing and says that the configuration couldn’t be downloaded.  I’m not sure what’s going wrong here. Could you please help? 

Discussion
4 days ago Feb 03, 2026

App catalog Inquiry

Hi team, I’ve created an App Catalog and associated it with a policy to all my macOS devices. However, on my macOS devices, I can see only one app listed in the Hexnode UEM App.  The policy is correctly associated, and the catalog seems fine. Am I missing anything here? 

Ideation
2 months ago Nov 26, 2025

Add ability to update or create apps with manifest paths

Hey team,   We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution.   Due to this restriction, it…

Ideation
3 months ago Oct 29, 2025

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Ideation
5 months ago Sep 09, 2025

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

Ideation
12 months ago Feb 11, 2025

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

Ideation
1 year ago Jan 24, 2025

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.