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remy-parker

Discussion

2 days ago

Android 16 app install blocked as “too old to install” on Samsung A17

I’m trying to install an Android app on a batch of Samsung A17 phones through Google Play, but some devices show that the app is too old or not supported on this Android version. The confusing part is that the…

2 days ago

zariah

Discussion

2 days ago

Install Application button greyed out for macOS app deployment

I’m trying to push an app to one of our Macs from Hexnode, but the Install Application button is greyed out. The Mac is enrolled and visible in the portal, but I can’t trigger the install action from the device…

2 days ago

remy-parker

Discussion

2 days ago

APNs certificate Apple ID mismatch in Hexnode: safe renewal using UID

Our APNs certificate in Hexnode is close to expiry. Under Admin > APNs, Hexnode shows one Apple ID for the certificate, but when we sign in to the Apple Push Certificates Portal with that Apple ID, the certificate is not…

2 days ago

jimena

Discussion

2 days ago

Unable to reinstall Hexnode app after accidental removal during Android enrollment

During Android device setup, the Hexnode app was accidentally removed while the permission setup wizard was still in progress. The device was reset afterward, but the app still would not install/enroll again properly. The device still seemed to appear in…

2 days ago

jimena

Discussion

3 days ago

Import contacts to device grayed out for Android devices

I’m trying to use the Import contacts to device remote action for Android devices, but the option stays grayed out. I selected one Android device and also tried selecting multiple Android devices, but the action still doesn’t become available. Is…

3 days ago

jaxon_r

Discussion

4 days ago

Google OAuth vs LDAP for Hexnode Access on macOS and Windows

I’m setting up Google Workspace with Hexnode for macOS and Windows enrollment. I added Google Workspace as an OAuth integration because I want users to authenticate with Google credentials, filter out unwanted enrollments, and use Hexnode Access so we don’t…

4 days ago

ed_evans

Discussion

4 days ago

iPad offline for months: Scan Device and Clear Passcode stuck pending

I have a supervised iPad managed in Hexnode that has been sitting unused for a few months. It is locked, and I cannot get into it. Clear Passcode does not seem to do anything, and Scan Device stays stuck as…

iOS (644) Remote Actions (242)

4 days ago

bram

Discussion

5 days ago

Can Samsung Pass use Microsoft Entra ID in Android Enterprise Work Profiles?

We manage Samsung Galaxy devices with Android Enterprise Work Profiles and wanted employees to sign in to Samsung Pass using Microsoft Entra ID. The goal was to let users save corporate credit cards under their work accounts, ideally within the…

5 days ago

skyler

Discussion

5 days ago

macOS ADE fails with “Network connection was lost” during enrollment

I’m enrolling Macs through Apple Business Manager / Automated Device Enrollment into Hexnode. One Mac keeps failing during Setup Assistant with a “Profile installation failed. Network connection was lost” type error. I tried Wi-Fi, Ethernet, and another network, but it…

5 days ago

zariah

Discussion

5 days ago

Search for a device by phone number in Hexnode

Is there a quick way to find an enrolled device in Hexnode using its phone number? I was trying to do a simple device search by number from the device list and wasn’t sure where the filter/search option picks it…

5 days ago

cameron

Discussion

5 days ago

Windows remote wipe fails in Hexnode when WinRE is disabled or corrupted

I’m trying to wipe a Windows device from Hexnode, but the wipe action keeps failing with a general error. The device is online, compliant, unlocked, and there are no major operations running on it. I updated Windows just in case,…

5 days ago

zariah

Discussion

5 days ago

Android kiosk browser closes when uploading files to a web portal

In Android kiosk mode, users need to upload files like photos and PDFs to a web portal. The kiosk policy already has Allow File Upload enabled and Block File Download disabled, but whenever a user taps the upload option, the…

5 days ago

harbor4827

Ideation

6 days ago

Dark Mode for admin web portal

I have seen it mentioned a couple of times but not recently. I would love a dark mode for the admin web portal. I don't mind the desktop apps as I do not open them often but I do work…

Customization (18)

6 days ago

mawrigley

Ideation

4 weeks ago

Location data not reporting

I would like to see a policy or a report that lets me know when a device stops updating its location data. So i do not have to go thru the painful process of spot checking each device to verify…

Custom Reports (7)

4 weeks ago

edward

Ideation

1 month ago

Enable folders for policies, automations and content (scripts)

We are quickly losing overview of all the content we have in Hexnode, be it policies, automations (main one), scripts (also a big one) and device groups. Something like a folder system would be great to help organise all these…

Customization (18)

1 month ago

cameron

Ideation

2 months ago

Windows custom script shows Success but file is not created

I’m testing custom scripts on a Windows device and I’m confused by the status shown in Hexnode. A program installation policy showed Success, but the program did not install. I also tried a file creation policy to create a text…

2 months ago

stonecampbellpunk

Ideation

3 months ago

Asset Tracking via Apple AirTags

AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…

subbuy

Ideation

3 months ago

Logs for manually installed apps

Current in the 'Action History' we can see when an enterprise app is auto installed or updated. But user installs an app from app catalog, there is no logs for this. Please create a log for this also

Android (856)

3 months ago

hambone

Ideation

3 months ago

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Hexnode has no API to upload/push app binaries. Nor a Darkmode option for browser GUI. And Finally Im wondering what if any status updates there are for OIDC native support. Thanks! Hambone

Android (856)

3 months ago

verbnigge

Ideation

6 months ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (856) Network (57)

6 months ago

ncosdsons

Ideation

7 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (644)

7 months ago

bika96

Ideation

9 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (762) macOS (685)

9 months ago

qj_sam

Ideation

11 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

1 year ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (47)

1 year ago

Explore Hexnode UEM

Android 16 app install blocked as “too old to install” on Samsung A17

Install Application button greyed out for macOS app deployment

APNs certificate Apple ID mismatch in Hexnode: safe renewal using UID

Unable to reinstall Hexnode app after accidental removal during Android enrollment

Import contacts to device grayed out for Android devices

Google OAuth vs LDAP for Hexnode Access on macOS and Windows

iPad offline for months: Scan Device and Clear Passcode stuck pending

Can Samsung Pass use Microsoft Entra ID in Android Enterprise Work Profiles?

macOS ADE fails with “Network connection was lost” during enrollment

Search for a device by phone number in Hexnode

Windows remote wipe fails in Hexnode when WinRE is disabled or corrupted

Android kiosk browser closes when uploading files to a web portal

Dark Mode for admin web portal

Location data not reporting

Enable folders for policies, automations and content (scripts)

Windows custom script shows Success but file is not created

Asset Tracking via Apple AirTags

Logs for manually installed apps

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

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