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Discussion
Nov 20, 2025

Hexnode Access Policy password updation issue

Hola amigos, I’m facing an issue with the Hexnode access policy on my macOS devices. I associated the Hexnode access policy with Google Workspace as the IdP, with the authentication option being “Google workspace domains added to hexnode portal”. We have integrated our Active Directory with Google Workspace. When the password of a local user account user is changed via AD however, the new password cannot be used to login through…

Discussion
Nov 18, 2025

macOS policy fail error - “User token could not be fetched”

Hey Hexnode, I’ve been trying to push a couple of policies to our macOS devices, and I’m getting the following error. “Device profile policy association is successful. User profile policy association has failed. User token could not be fetched to the server.” It seems like this is happening only on a few devices, not all.…

Discussion
Nov 17, 2025

Hexnode Academy

I was browsing through Hexnode Academy and saw people showing off their “Hexnode Certified” certificates. Honestly, it looked pretty cool! Got me thinking I should try it out myself. Has anyone here done it? I’d love to hear what the experience is like.

Ideation
Oct 29, 2025

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Ideation
Sep 09, 2025

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…