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Discussion

2 days ago

iPad asks for passcode after restart and Hexnode cannot clear it

A couple of managed iPads are stuck at the lock screen with the message “iPad requires your passcode after restarting.” We don’t know the passcode and don’t remember creating one when the devices were locked down. There doesn’t seem to…

2 days ago

nevaeh

Discussion

2 days ago

APK install blocked by policy on Android Enterprise device

Trying to install an APK manually on an Android Enterprise-managed device, but the device shows that allowing unsigned or unknown apps is blocked by policy. I checked the policy settings but couldn’t figure out where this restriction is coming from.…

App Management (774)

2 days ago

yuudai

Discussion

2 days ago

Windows BitLocker Drive D keeps asking for recovery key after UEM migration

One Windows device was migrated from a previous UEM to Hexnode and has been having recurring BitLocker issues on the secondary data drive. Drive D was originally encrypted before the migration. It sometimes asks for the BitLocker recovery key at…

Scripts (128) Windows (504)

2 days ago

aitana

Discussion

3 days ago

How to add a BitLocker policy to a Windows device in Hexnode

I’m trying to add a BitLocker policy to a Windows device in Hexnode, but I don’t see the BitLocker policy listed on the device page. I’m already on the device details page and looking under the Policies section. Where should…

3 days ago

roger

Discussion

3 days ago

Android kiosk screen flickering with “Access Denied” in Hexnode

An Android tablet managed with Hexnode is locked in kiosk mode and the screen keeps flickering/flashing. It also shows the message: “Access Denied. You’ll be redirected back shortly.” The device has app allowlisting enabled because we need our custom enterprise…

3 days ago

elena

Discussion

3 days ago

Is there a Hexnode Windows agent installer for ARM64 devices?

I have a Windows device running on ARM64 and was looking for a specific ARM64 build of the Hexnode Windows agent. I only see the regular Windows installer. Is there a separate installer for ARM64 devices, or should the standard…

3 days ago

mortimer

Discussion

3 days ago

Can Hexnode show last known location for offline Android devices?

We use Hexnode mainly to help find misplaced Android tablets. Some devices were left non-compliant and offline for several months, so they no longer show recent location details on the dashboard. Is there any way to retrieve the last location…

3 days ago

aitana

Discussion

3 days ago

How to renew an APNs certificate in Hexnode UEM

I need to renew the Apple Push Notification service certificate used with Hexnode. Apple is asking me to upload a renewal file/document, but I don’t remember where I got it from last time. Where do I generate the file in…

3 days ago

yuudai

Discussion

3 days ago

Webex calls drop when answering from locked iPad in Hexnode

We manage a group of iPads with Hexnode and use the Webex app for calls. Incoming Webex calls still ring on the iPad lock screen, but when users swipe right to answer, the call immediately drops. If the iPad is…

3 days ago

aitana

Discussion

3 days ago

Transfer APNs certificate to a new Apple ID without re-enrolling iOS devices

The Apple ID shown for our APNs certificate no longer seems to exist when I try to sign in to the Apple Push Certificates Portal. It may have been an old account or something changed during an account/domain migration. If…

3 days ago

skyler

Discussion

3 days ago

Changing the hostname of a macOS device from Hexnode

I’m managing macOS devices in Hexnode and need to change the computer name/hostname of a Mac. I was looking for a remote action to rename the device, but I can’t find a direct option for macOS. Is there a way…

3 days ago

bram

Discussion

3 days ago

Managed Apple ID users cannot install apps from App Store on iOS

I’m trying to temporarily allow one iPhone user to install apps without changing the same restriction for everyone else under our main iOS policy. I duplicated the existing policy, enabled the option to allow installing apps, and assigned that version…

3 days ago

harbor4827

Ideation

3 weeks ago

Dark Mode for admin web portal

I have seen it mentioned a couple of times but not recently. I would love a dark mode for the admin web portal. I don't mind the desktop apps as I do not open them often but I do work…

Customization (18)

3 weeks ago

mawrigley

Ideation

1 month ago

Location data not reporting

I would like to see a policy or a report that lets me know when a device stops updating its location data. So i do not have to go thru the painful process of spot checking each device to verify…

Custom Reports (7)

1 month ago

edward

Ideation

2 months ago

Enable folders for policies, automations and content (scripts)

We are quickly losing overview of all the content we have in Hexnode, be it policies, automations (main one), scripts (also a big one) and device groups. Something like a folder system would be great to help organise all these…

Customization (18)

2 months ago

cameron

Ideation

3 months ago

Windows custom script shows Success but file is not created

I’m testing custom scripts on a Windows device and I’m confused by the status shown in Hexnode. A program installation policy showed Success, but the program did not install. I also tried a file creation policy to create a text…

3 months ago

stonecampbellpunk

Ideation

3 months ago

Asset Tracking via Apple AirTags

AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…

subbuy

Ideation

4 months ago

Logs for manually installed apps

Current in the 'Action History' we can see when an enterprise app is auto installed or updated. But user installs an app from app catalog, there is no logs for this. Please create a log for this also

Android (871)

4 months ago

hambone

Ideation

4 months ago

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Hexnode has no API to upload/push app binaries. Nor a Darkmode option for browser GUI. And Finally Im wondering what if any status updates there are for OIDC native support. Thanks! Hambone

Android (871)

4 months ago

verbnigge

Ideation

6 months ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (871) Network (57)

6 months ago

ncosdsons

Ideation

7 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (650)

7 months ago

bika96

Ideation

9 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (774) macOS (688)

9 months ago

qj_sam

Ideation

12 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

1 year ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (47)

1 year ago

Explore Hexnode UEM

iPad asks for passcode after restart and Hexnode cannot clear it

APK install blocked by policy on Android Enterprise device

Windows BitLocker Drive D keeps asking for recovery key after UEM migration

How to add a BitLocker policy to a Windows device in Hexnode

Android kiosk screen flickering with “Access Denied” in Hexnode

Is there a Hexnode Windows agent installer for ARM64 devices?

Can Hexnode show last known location for offline Android devices?

How to renew an APNs certificate in Hexnode UEM

Webex calls drop when answering from locked iPad in Hexnode

Transfer APNs certificate to a new Apple ID without re-enrolling iOS devices

Changing the hostname of a macOS device from Hexnode

Managed Apple ID users cannot install apps from App Store on iOS

Dark Mode for admin web portal

Location data not reporting

Enable folders for policies, automations and content (scripts)

Windows custom script shows Success but file is not created

Asset Tracking via Apple AirTags

Logs for manually installed apps

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

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