Explore Hexnode UEM

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Discussion
2 days ago Jan 18, 2026

Password policy

Hello everyone, I’ve noticed that within the password policy settings, the options “Password never expires” and “User cannot change password” are disabled. Could someone explain why this occurs? 

Discussion
3 days ago Jan 17, 2026

Device locked with unknown password

I’m losing my mind here. My MacBook Pro M1 got locked through Hexnode, I used the unlock code they gave me, but the device still isn’t checking in. I can’t log in, can’t update the password, and all the actions are stuck pending. Support told me to restart, switch networks, open the Hexnode app, and sync..but nothing works. I even asked about disenrollment, and…

Discussion
3 days ago Jan 16, 2026

Unable to Enroll Windows Device

We’re trying to enroll a Windows device into Hexnode, but during enrollment it throws an error saying the device is already enrolled and asks for co-management.  We double-checked and there’s no other MDM configured on the device. Has anyone faced this before? How do we fix it?

Discussion
5 days ago Jan 15, 2026

Need help with retrieving device ID!!

Hey everyone, I’m building an app that needs to pair a Hexnode-enrolled device with a specific user. I wanted to check if there is a way to retrieve the device IDs of the enrolled devices from the Hexnode portal so we can use it for device–user pairing in our app?

Discussion
5 days ago Jan 14, 2026

How can I sync Entra with Hexnode?

Hello, our organization recently started using Microsoft Entra as our directory service, to reduce the hassle of adding new employees manually. We did integrate Entra with our Hexnode portal, but I don’t see a sync option or a sync button anywhere in the “Integrations” tab under Admin – where can I see the domain I integrated in the portal?

Discussion
5 days ago Jan 14, 2026

I cannot clear the history for Safari browser, even though App configuration profile is applied

Hey, I used the App configurations policy to apply a custom app configuration profile to the Safari browser, where a key was created to delete browser history older than 7 days automatically. The policy association was successful, and the key was created, but history beyond the last 7 days has not been deleted. 

Ideation
2 months ago Nov 26, 2025

Add ability to update or create apps with manifest paths

Hey team,   We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution.   Due to this restriction, it…

Ideation
3 months ago Oct 29, 2025

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Ideation
4 months ago Sep 09, 2025

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

Ideation
11 months ago Feb 11, 2025

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

Ideation
12 months ago Jan 24, 2025

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.