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ezekiel

Discussion

1 day ago

Disenroll action stuck in progress for offline devices

I started disenrollment for two smartphones, but the action has been stuck in progress since yesterday. Both devices are no longer actively checking in; one of them last checked in several weeks ago. Is there a way to remove these…

1 day ago

arthur

Discussion

2 days ago

Device stuck in Disenrollment Pending after disenroll - will the license be released?

I have a device that we are no longer going to use, and I want to unenroll it so we can enroll another device in its place. I already went to Manage, selected the device, and used Actions > Disenroll…

2 days ago

ace_98

Discussion

2 days ago

iPads not showing Remote Management during Apple Business Manager ADE enrollment

I’m enrolling a batch of iPads through Apple Business Manager and Hexnode. The devices were assigned to the Hexnode MDM server in ABM, then erased and reset. During setup, after connecting to Wi-Fi, I expected the iPads to detect the…

iOS (431)

2 days ago

haanaa

Discussion

2 days ago

Android Enterprise enrollment profile limit: unable to create or switch profiles

I’m testing Android Enterprise enrollment in Hexnode and ran into a profile limit. I currently have the default Android Enterprise enrollment profile and one custom Device Owner profile. When I try to create another enrollment profile, the portal says I…

Android (576)

2 days ago

richard_hank

Discussion

2 days ago

How can I wipe an iPad in Hexnode before assigning it to a new user?

I have an iPad enrolled in Hexnode that needs to be handed over to a new user. I want it to behave like a new device, with all previous user data, saved content, and settings removed. What is the right…

iPadOS (130) Remote Actions (76)

2 days ago

itsme_aoi

Discussion

2 days ago

Android work profile disappeared and device shows inactive in Hexnode

A personally owned Samsung Android device enrolled with a work profile suddenly lost all work apps. The Work tab/profile is no longer visible on the device, and the device shows as inactive in the Hexnode portal. The device was not…

noah-blake

Discussion

2 days ago

Android kiosk floating peripheral icon gets stuck and blocks right-side touch input on Lenovo tablet

On some Android tablets in kiosk mode, the floating peripheral settings icon occasionally gets stuck and cannot be dragged. When it freezes near the right edge of the screen, touch input behind it stops working too. This affects buttons on…

Android (576) Kiosk (280)

2 days ago

sammyy

Discussion

3 days ago

Managing temporary local admin rights for standard macOS users in Hexnode

We are planning to remove local admin rights from our macOS users and convert them to standard users. What is the recommended way to do this with Hexnode? We also need a process for cases where a standard user temporarily…

App Management (459) macOS (534)

3 days ago

itsme_aoi

Discussion

3 days ago

Windows EXE app deployment stuck in Pending

I’m testing deployment of the Proofpoint DLP agent to a Windows device through Hexnode. The app was added using the vendor’s EXE installer, not an MSI. The installation status in Hexnode stays on Pending even after restarting the device. The…

App Management (459) Windows (400)

3 days ago

_ashur

Discussion

3 days ago

Google Workspace not configured. How do I set it up and what credentials are used for direct enrollment?

I’m setting up Hexnode with Google Workspace and I’m stuck at the “not configured” part. I saw that I need to do something in Google Admin, but I’m not sure what exactly has to be configured. Also, if I skip…

cullen

Discussion

3 days ago

How does Install Later work for macOS updates in Hexnode?

I’m trying to understand what users actually see when a macOS update policy is deployed with the Install Later option in Hexnode. The documentation says the update installs when the Mac is “most likely to be idle.” Does that mean…

OS Updates (87)

3 days ago

richard_hank

Discussion

3 days ago

Android multi-app kiosk: silent app install, Phone/Contacts system apps, and remote kiosk unlock

I'm testing Android device management with Hexnode and trying to set up a multi-app kiosk policy. I want the devices locked to a few business apps, but still need native apps like Phone and Contacts available. A few things I'm…

verbnigge

Ideation

1 month ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (576) Network (56)

1 month ago

ncosdsons

Ideation

2 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (431)

2 months ago

bika96

Ideation

4 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (459) macOS (534)

4 months ago

qj_sam

Ideation

7 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

8 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (44)

8 months ago

my_lizard

Ideation

9 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (39) App Management (459)

9 months ago

aglaza

Ideation

9 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (459)

9 months ago

poovarason

Ideation

11 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (534) Windows (400)

11 months ago

adam-gerstein

Ideation

1 year ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to…

App Management (459) Deployment (24)

1 year ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

miquelclar_sjd

Ideation

1 year ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (459)

1 year ago

geraldv

Ideation

1 year ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (16)

1 year ago

Explore Hexnode UEM

Disenroll action stuck in progress for offline devices

Device stuck in Disenrollment Pending after disenroll - will the license be released?

iPads not showing Remote Management during Apple Business Manager ADE enrollment

Android Enterprise enrollment profile limit: unable to create or switch profiles

How can I wipe an iPad in Hexnode before assigning it to a new user?

Android work profile disappeared and device shows inactive in Hexnode

Android kiosk floating peripheral icon gets stuck and blocks right-side touch input on Lenovo tablet

Managing temporary local admin rights for standard macOS users in Hexnode

Windows EXE app deployment stuck in Pending

Google Workspace not configured. How do I set it up and what credentials are used for direct enrollment?

How does Install Later work for macOS updates in Hexnode?

Android multi-app kiosk: silent app install, Phone/Contacts system apps, and remote kiosk unlock

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

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