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edenpierce

Discussion

2 days ago

Wipe, Reboot, Ready: Apple’s Return to Service is Here

We are excited to announce that Hexnode UEM now officially supports Apple’s Return to Service feature for devices running iOS 17+, iPadOS 17+, and visionOS 26.0+. Originally introduced by Apple at WWDC23, this feature completely redefines the device wipe process. It eliminates the manual effort historically required to…

mo-chou

Discussion

3 days ago

Supervised iOS devices cannot manually update due to software update restriction

Some of our supervised iOS devices are showing a restriction message when users try to update their software directly from the device Settings app. It looks like they are blocked from starting the iOS update manually. These devices are managed…

3 days ago

sutton

Discussion

3 days ago

Android file deployment stalls or misses files after bulk policy association

I’m deploying a large set of content files to Android tablets using multiple Hexnode policies. The issue seems to happen more often when I associate several policies at once or deploy to multiple tablets in parallel. The policies show as…

Android (582) Remote Actions (80)

3 days ago

pepijn

Discussion

4 days ago

Android kiosk Flutter app shows “failed host lookup” while other apps have internet

We have an Android device enrolled in Hexnode and locked down in kiosk mode. One Flutter app opens correctly, but anything that needs network access fails with a “failed host lookup” error. Chrome on the same device can open the…

4 days ago

juan_garcia

Discussion

5 days ago

Reconfigure Google Authenticator on one Android tablet when it is installed as a required app

I have Google Authenticator installed on an Android tablet through a required app policy. The policy is assigned to a custom device group with several tablets, so I do not want to remove the app from the policy or affect…

Android (582) App Management (465)

5 days ago

ezekiel

Discussion

5 days ago

Disenroll action stuck in progress for offline devices

I started disenrollment for two smartphones, but the action has been stuck in progress since yesterday. Both devices are no longer actively checking in; one of them last checked in several weeks ago. Is there a way to remove these…

5 days ago

arthur

Discussion

5 days ago

Device stuck in Disenrollment Pending after disenroll - will the license be released?

I have a device that we are no longer going to use, and I want to unenroll it so we can enroll another device in its place. I already went to Manage, selected the device, and used Actions > Disenroll…

5 days ago

bram

Discussion

5 days ago

Google Workspace sync stopped after deleting original Android Enterprise admin account

Our Android Enterprise setup in Hexnode was originally configured using a Google Workspace admin account that no longer exists. That admin left the organization and the Google Workspace account was deleted. Since then, Google Workspace sync is not working anymore.…

5 days ago

pepijn

Discussion

5 days ago

Android 14 scanner in kiosk mode does not show print app chooser popup

We have identical Hexnode kiosk policies deployed across our handheld scanners. On our Android 13 devices, tapping the print icon inside our app successfully brings up the native app chooser popup. However, on our newer Android 14 scanners, tapping that…

5 days ago

cameron

Discussion

5 days ago

Kiosk app icon not appearing after cloning a kiosk policy

We are moving from one time clock app to Workday Time Kiosk and tried reusing our existing Hexnode kiosk setup by cloning the old policy. I added the Workday kiosk app in the policy, but the app icon was not…

App Management (465)

5 days ago

tomas

Discussion

5 days ago

Google Play Store and Camera not showing in Android multi-app kiosk

I’m setting up an Android multi-app kiosk policy for a Motorola G 2024 device. I was able to add a custom APK as a required app, but I ran into two kiosk-related issues after that: First one is, the stock…

App Management (465) Kiosk (282)

5 days ago

ace_98

Discussion

5 days ago

iPads not showing Remote Management during Apple Business Manager ADE enrollment

I’m enrolling a batch of iPads through Apple Business Manager and Hexnode. The devices were assigned to the Hexnode MDM server in ABM, then erased and reset. During setup, after connecting to Wi-Fi, I expected the iPads to detect the…

iOS (433)

5 days ago

verbnigge

Ideation

1 month ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (582) Network (56)

1 month ago

ncosdsons

Ideation

2 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (433)

2 months ago

bika96

Ideation

4 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (465) macOS (534)

4 months ago

qj_sam

Ideation

7 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

8 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (44)

8 months ago

my_lizard

Ideation

9 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (39) App Management (465)

9 months ago

aglaza

Ideation

9 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (465)

9 months ago

poovarason

Ideation

11 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (534) Windows (401)

11 months ago

adam-gerstein

Ideation

1 year ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to…

App Management (465) Deployment (24)

1 year ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

miquelclar_sjd

Ideation

1 year ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (465)

1 year ago

geraldv

Ideation

1 year ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (16)

1 year ago

Explore Hexnode UEM

Wipe, Reboot, Ready: Apple’s Return to Service is Here

Supervised iOS devices cannot manually update due to software update restriction

Android file deployment stalls or misses files after bulk policy association

Android kiosk Flutter app shows “failed host lookup” while other apps have internet

Reconfigure Google Authenticator on one Android tablet when it is installed as a required app

Disenroll action stuck in progress for offline devices

Device stuck in Disenrollment Pending after disenroll - will the license be released?

Google Workspace sync stopped after deleting original Android Enterprise admin account

Android 14 scanner in kiosk mode does not show print app chooser popup

Kiosk app icon not appearing after cloning a kiosk policy

Google Play Store and Camera not showing in Android multi-app kiosk

iPads not showing Remote Management during Apple Business Manager ADE enrollment

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

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