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sienna_carter

Discussion

10 hours ago

Put Your Idle Devices in "Park"!

Bulk-purchasing hardware is a smart move, but enrolling devices that just sit on a storage shelf can waste software licenses and trigger setup automations way too early. That’s why we’re brewing up a brand-new, cost-effective way to stage your inventory:…

10 hours ago

sybylla

Discussion

12 hours ago

How can I add Google Workspace authentication to a Hexnode Access policy?

I’m trying to configure a Hexnode Access policy so users can authenticate with Google before accessing their device. We use Google Workspace Starter Edition. Is Google authentication supported for Hexnode Access, and what is the recommended way to set it…

Best Practices (83)

12 hours ago

tommy

Discussion

21 hours ago

Remove old Hexnode MDM profile on macOS when it asks for a removal password

A MacBook has an old Hexnode management profile that seems to have come over from a previous device backup. The Hexnode UEM app is not installed on the Mac, and the device does not appear in the Hexnode portal anymore.…

21 hours ago

bram

Discussion

1 day ago

iPad in kiosk mode shows no Wi-Fi networks after enabling MDM-configured Wi-Fi only

One of our supervised iPads in kiosk mode suddenly stopped showing any available Wi-Fi networks. The Wi-Fi toggle itself is accessible, but the network list/drop-down is empty, so the device cannot reconnect and sync new policies. Restarting the iPad did…

1 day ago

skylar-a

Discussion

1 day ago

Exit Safari Web App Kiosk Mode on iPad Without Internet

I have an iPad locked into Web App Kiosk mode using Safari. The device is currently offline, so I can’t remove the kiosk policy remotely from Hexnode. Is there any way to exit Safari kiosk mode locally, similar to using…

1 day ago

pauel

Discussion

1 day ago

Reset a locked managed iPad using iTunes or Finder without removing ABM enrollment

I have a managed iPad that is locked and inaccessible. I’m trying to understand the correct way to reset it using iTunes on Windows or Finder on a Mac. If the iPad is managed through Hexnode, can it still be…

ABM (77) ADE (67) iOS (476)

1 day ago

timo-liam

Discussion

2 days ago

Restrict Command Prompt, PowerShell, and Registry Editor for Windows users using Hexnode

I’m trying to lock down a few Windows devices so standard users cannot open system tools like Command Prompt, PowerShell, or Registry Editor. Admin users should still be able to access them. The users currently have more access than we…

Windows (422)

2 days ago

yasmin_farooq

Discussion

2 days ago

Windows 11 Home enrollment authenticates but MDM profile does not install

I’m testing Hexnode enrollment on a few Windows 11 Home devices. The authentication step succeeds, but the MDM profile does not finish installing. Is Windows 11 Home supported for full Hexnode enrollment and policy management, or do we need Windows…

Windows (422)

2 days ago

ame-lie

Discussion

2 days ago

Windows Autopilot: Install Hexnode Service App Silently option is greyed out

I’m setting up Windows Autopilot with Hexnode and reached the step for automating agent installation. The guide says to enable “Install Hexnode Service App Silently on Windows Devices,” but the option is greyed out under Admin > General Settings >…

App Management (537) Windows (422)

2 days ago

tommy

Discussion

2 days ago

Android TV Single App Kiosk: Remote Control not working and Remote View shows static images

We’re testing Android/Google Smart TVs in Single App Kiosk mode. The kiosk app itself deploys and runs fine, and app updates are working as expected. The issue is with remote troubleshooting. When using Remote View/Remote Control, we only seem to…

2 days ago

aurora

Discussion

2 days ago

iPhone ADE enrollment profile reassigned but Remote Management screen does not appear

I reassigned an ADE enrollment profile to an iPhone in Hexnode and clicked Sync with ADE. The sync status changed to initiated, but I’m not sure if that means the device is enrolled. The iPhone is already on the home…

2 days ago

ed_evans

Discussion

4 days ago

Can Hexnode recover the last known device location after 90 days offline?

I’m trying to find the last known location of a managed device that has not checked in for more than 90 days. The location tracking policy was already assigned to the device, but the console no longer shows any location…

4 days ago

verbnigge

Ideation

2 months ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (630) Network (56)

2 months ago

ncosdsons

Ideation

3 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (476)

3 months ago

bika96

Ideation

5 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (537) macOS (559)

5 months ago

qj_sam

Ideation

7 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

8 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (44)

8 months ago

my_lizard

Ideation

9 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (40) App Management (537)

9 months ago

aglaza

Ideation

10 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (537)

10 months ago

poovarason

Ideation

11 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (559) Windows (422)

11 months ago

adam-gerstein

Ideation

1 year ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to…

App Management (537) Deployment (24)

1 year ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

miquelclar_sjd

Ideation

1 year ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (537)

1 year ago

geraldv

Ideation

1 year ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (16)

1 year ago

Explore Hexnode UEM

Put Your Idle Devices in "Park"!

How can I add Google Workspace authentication to a Hexnode Access policy?

Remove old Hexnode MDM profile on macOS when it asks for a removal password

iPad in kiosk mode shows no Wi-Fi networks after enabling MDM-configured Wi-Fi only

Exit Safari Web App Kiosk Mode on iPad Without Internet

Reset a locked managed iPad using iTunes or Finder without removing ABM enrollment

Restrict Command Prompt, PowerShell, and Registry Editor for Windows users using Hexnode

Windows 11 Home enrollment authenticates but MDM profile does not install

Windows Autopilot: Install Hexnode Service App Silently option is greyed out

Android TV Single App Kiosk: Remote Control not working and Remote View shows static images

iPhone ADE enrollment profile reassigned but Remote Management screen does not appear

Can Hexnode recover the last known device location after 90 days offline?

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

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