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eduardo

Discussion

21 hours ago

How to confirm policy association?

Hello folks! Quick question! How do I verify that the Antivirus policy I just created has been successfully installed and applied to the targeted devices?

21 hours ago

skylar-a

Discussion

1 day ago

macOS Updates not being deployed

Hey people, I’m trying to force install updates on some Macs. I’d used a policy for this with the update settings set to Download and Install and manually triggered the updates. But the devices remained on the current version, which is weird as in the Action history as I see the action status as Initiated. Anyone got any thoughts on how to fix this issue?

1 day ago

boris

Discussion

1 day ago

Hexnode's password policy fails due to conflicts with existing Microsoft account

Hi folks!! Has anyone else run into this issue where Hexnode’s password policy fails because it conflicts with the existing Microsoft account complexity requirements?

1 day ago

laura123

Discussion

4 days ago

Zebra OS Updates without Android Enterprise?

Hey everyone, quick question about Zebra OS updates. We downloaded the latest OS update package directly from Zebra, but we are hitting a wall trying to install it. Does anyone know if we can just push this file directly to the devices?

OS Updates (71) Zebra printer (2)

4 days ago

laura123

Discussion

4 days ago

Unable to choose Hexnode as a compliance Partner in Intune. How to handle it?

I’m trying to set Hexnode as the compliance partner for iOS devices in Intune, but I’m unable to proceed. Has anyone run into this before?

diane_

Discussion

4 days ago

Authenticator app crashes with ‘Access Denied’ when opening screen lock in kiosk mode

Hey everyone, I’m running into an issue on one of our Android devices in kiosk mode. We’re testing an authenticator app with passkeys/passwordless login. The app requires setting a screen lock to complete the login, but when the screen lock settings are opened, it shows “access denied” and the app crashes immediately. Has anyone run…

alice_grey

Discussion

5 days ago

How to delete a device group in Hexnode UEM?

Hey folks! I have a quick question; can I delete a device group that I created myself?

Remote Actions (7)

5 days ago

jayceon

Discussion

5 days ago

Unable to apply Hexnode Access policy

Hi guys, I’m trying to apply the Hexnode Access policy on a few Macs in our organization, but it keeps failing. I feel like I’m missing something obvious here. Any ideas what might be causing it?

macOS (411)

5 days ago

amy_taylor

Discussion

5 days ago

Prevent on screen keyboard

Hey all, I’m working on setting up a fleet of Samsung Galaxy tablets for a launch event coming up soon. I have already configured the tablets in kiosk mode with Hexnode, and everything is going smoothly, except that the default on-screen keyboard keeps popping up whenever someone interacts with the app. Since it's a high-traffic…

Android (391)

5 days ago

eliiza

Discussion

6 days ago

Xiaomi Tablet kiosk mode activation error

We’ve got a bunch of Xiaomi tablets we're trying to put into kiosk mode. I’ve configured the policy and pushed it into the devices. However, when we hit the Enable Kiosk Mode action from the Hexnode portal, nothing happens on the device. The kiosk only starts up after someone presses the power button on the device-end and swipes up. Does anyone know how I can solve this problem and put the devices into kiosk mode?

gnishilda

Discussion

1 week ago

Solved

iPad isn’t installing iOS updates, what am I missing? Solved

Hey folks, One of our users keeps reporting that their iPad refuses to install iOS updates even though Hexnode shows that an update is available. The device just sits there doing nothing. Wi-Fi is fine; the command was sent but still has no progress. Has anyone bumped into this before?

iOS (319) iPadOS (77) OS Updates (71)

1 week ago

alice_grey

Discussion

1 week ago

I cannot enter sign in to my device using Google Workspace credentials when using Hexnode Access

Hey everyone, I recently discovered that we could use the Google Workspace credentials to sign in to a Windows device locally using Hexnode Access. I purchased the Secure LDAP service for my Google Workspace account, set up the LDAP client, and added the LDAP certificate for the configured client in Hexnode to enable authentication for the users in my organization when they sign in to their devices using their…

qj_sam

Ideation

2 weeks ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution. Due to this restriction, it…

adamsurak

Ideation

1 month ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (32)

1 month ago

my_lizard

Ideation

2 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that you have a place for this information in your API "Search Apps" results, but for…

API (33) App Management (316)

2 months ago

aglaza

Ideation

3 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

App Management (316)

3 months ago

poovarason

Ideation

4 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (411) Windows (276)

4 months ago

adam-gerstein

Ideation

6 months ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to be updated as well as determine which computers to "pilot" the new software on. Right…

App Management (316) Deployment (20)

6 months ago

bryang

Ideation

7 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

7 months ago

miquelclar_sjd

Ideation

7 months ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (316)

7 months ago

geraldv

Ideation

8 months ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (10)

8 months ago

marcusbager

Ideation

8 months ago

Make Webhooks for Android

Would be cool to be able to make custom automations based on actions in hexnode...Fx: When phone is enrolled, send webhook When phone is going out of kiosk - Send webhook

Android Enterprise (105)

8 months ago

shai

Ideation

10 months ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

livewot

Ideation

11 months ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.

ADE (39)

11 months ago

Explore Hexnode UEM

How to confirm policy association?

macOS Updates not being deployed

Hexnode's password policy fails due to conflicts with existing Microsoft account

Zebra OS Updates without Android Enterprise?

Unable to choose Hexnode as a compliance Partner in Intune. How to handle it?

Authenticator app crashes with ‘Access Denied’ when opening screen lock in kiosk mode

How to delete a device group in Hexnode UEM?

Unable to apply Hexnode Access policy

Prevent on screen keyboard

Xiaomi Tablet kiosk mode activation error

iPad isn’t installing iOS updates, what am I missing? Solved

I cannot enter sign in to my device using Google Workspace credentials when using Hexnode Access

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

Make Webhooks for Android

Disk encryption option for Linux (debian/ubuntu)

DEP information and setting from the device

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iPad isn’t installing iOS updates, what am I missing? Solved

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