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leo_scott

Discussion

12 hours ago

How to assign a new user to an existing device?

We’ve had a few employees leave the organization, and their devices are now being reassigned to new users. What’s the best way to change the device owner and assign these devices to the new users using Hexnode?

Best Practices (30)

12 hours ago

carter

Discussion

2 days ago

Unable to Enroll Windows Device – Login Fails Even with Correct Credentials

I’m trying to enroll a Windows device using the Hexnode installer, but I keep getting a login failure. I’m entering the same credentials I use to log in to the Hexnode dashboard, and they’re definitely correct. Does anyone have a fix for this?

Enrollment (83) Windows (289)

2 days ago

euphoriaman

Discussion

2 days ago

Bypass

Please how to bypass Google account verification or pattern lock on Samsung A14 5G. Thanks

2 days ago

laura123

Discussion

3 days ago

Exit kiosk mode

Hello team, I have an issue with two Android devices that are stuck in kiosk mode. Both devices indicate that the Wi‑Fi is active and that there is internet connectivity, but they do not respond to the disenroll command that is pushed from the Hexnode console. The odd part is that the last check‑in timestamp shows 23 days ago, which is in direct contradiction to the…

Android (407) Kiosk (191)

3 days ago

mike_johnson

Discussion

6 days ago

Samsung devices stuck in lost mode and location history changes not saving

Hey everyone! I need some quick help. One of my Samsung devices went into lost mode with a return message set up. I deactivated Lost Mode from the portal, but the device still seems to be stuck in it. Any ideas on what I can try?

mike_johnson

Discussion

1 week ago

Android Enterprise Profile Owner enrollment failing with Google Workspace authentication

Hey everyone, I’m posting this on behalf of our admin team because we’ve hit a blocker while enrolling Samsung devices as Profile Owner using Android Enterprise. Here’s what’s happening in our setup: We’re enforcing authentication using Google Workspace during enrollment. The flow starts off fine — we install Hexnode for Work, scan the Profile Owner…

sarahmiller

Discussion

1 week ago

Is it possible to disable hardware buttons and status bar in android kiosk mode?

Hey everyone! I want to disable the hardware buttons on an Android tablet (power and volume) and hide the notification bar so I can run a custom app in kiosk mode. The app should auto-launch on reboot, and users shouldn’t be able to swipe past the lock screen. Is this possible?

Android Enterprise (117) Kiosk (191)

1 week ago

leo_scott

Discussion

1 week ago

Auto-enable for Android Enterprise enrollment

Hey peeps, is it possible to grant the permissions automatically for the Hexnode UEM app during Android enterprise enrollment. There are a bunch of app permissions such as Usage access and Password token and granting permissions for each one of them seems like a hassle. So any ideas on this matter?

pauel

Discussion

2 weeks ago

Camera app disappeared after updating policy

Hey, after I updated the policy to allow the Camera on my iPhone, the app still isn’t showing up. It was excluded in the previous policy, but even after reconfiguring the device, the Camera app didn’t come back. Any idea why?

iOS (327)

2 weeks ago

wilma

Discussion

2 weeks ago

Query on restricting email domain on windows devices

Hi guys!! I have a query or so. We’re managing Windows devices with Hexnode, and our company uses Google Workspace. The requirement is that end users should only be able to log in with their @company.com accounts in Gmail/Google apps, but they should not be able to log in with personal @gmail.com accounts. Can Hexnode enforce this,…

Windows (289)

2 weeks ago

jayceon

Discussion

2 weeks ago

Solved

When the Android Enterprise owner account disappears.......what really happens? Solved

We’ve been hit by a strange and stressful situation. Our Android Enterprise organization was originally set up using a Gmail account, and that account was suddenly deleted by Google. It’s not recoverable anymore. The devices are still in use, but now we’re unsure how this affects management going forward. Is there any way to replace…

sybylla

Discussion

2 weeks ago

Can trackpad settings be locked on macOS using UEM?

Hey everyone! I’m looking to block users from changing trackpad settings on our macOS devices. Is there any way to do this?

App Management (324) macOS (420)

2 weeks ago

qj_sam

Ideation

1 month ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution. Due to this restriction, it…

adamsurak

Ideation

2 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (32)

2 months ago

my_lizard

Ideation

3 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that you have a place for this information in your API "Search Apps" results, but for…

API (32) App Management (324)

3 months ago

aglaza

Ideation

4 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

App Management (324)

4 months ago

poovarason

Ideation

5 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (420) Windows (289)

5 months ago

adam-gerstein

Ideation

7 months ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to be updated as well as determine which computers to "pilot" the new software on. Right…

App Management (324) Deployment (21)

7 months ago

bryang

Ideation

8 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

8 months ago

miquelclar_sjd

Ideation

8 months ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (324)

8 months ago

geraldv

Ideation

9 months ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (10)

9 months ago

marcusbager

Ideation

9 months ago

Make Webhooks for Android

Would be cool to be able to make custom automations based on actions in hexnode...Fx: When phone is enrolled, send webhook When phone is going out of kiosk - Send webhook

Android Enterprise (117)

9 months ago

shai

Ideation

11 months ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

livewot

Ideation

12 months ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.

ADE (39)

12 months ago

Explore Hexnode UEM

How to assign a new user to an existing device?

Unable to Enroll Windows Device – Login Fails Even with Correct Credentials

Bypass

Exit kiosk mode

Samsung devices stuck in lost mode and location history changes not saving

Android Enterprise Profile Owner enrollment failing with Google Workspace authentication

Is it possible to disable hardware buttons and status bar in android kiosk mode?

Auto-enable for Android Enterprise enrollment

Camera app disappeared after updating policy

Query on restricting email domain on windows devices

When the Android Enterprise owner account disappears.......what really happens? Solved

Can trackpad settings be locked on macOS using UEM?

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

Make Webhooks for Android

Disk encryption option for Linux (debian/ubuntu)

DEP information and setting from the device

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When the Android Enterprise owner account disappears.......what really happens? Solved

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