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clauss

Discussion

1 day ago

Apple device stuck on Activation Lock after ABM release

An Apple device was wiped and removed from MDM and Apple Business Manager, but it still stops at the Activation Lock screen. Entering the Apple ID and password shows a server not responding error, and the MDM bypass key does…

1 day ago

wilma

Discussion

1 day ago

Allow Bluetooth access in iOS multi-app kiosk without exposing all Settings

I’m setting up an iOS device in multi-app kiosk mode and need users to be able to connect freely to Bluetooth accessories. I can add the Settings app, but I don’t want users changing critical device settings. Is there a…

1 day ago

mees

Discussion

1 day ago

Extensible SSO greyed out in macOS policy despite Ultimate plan

I’m trying to set up a macOS policy in Hexnode and use Extensible SSO, but the option is greyed out. The portal is on an Ultimate subscription, so I expected this to be available. Is there another prerequisite for enabling…

1 day ago

aurora

Discussion

1 day ago

Restrict Google Chrome sign-in to corporate domains on macOS and Windows

Is there a way to block users from signing in to Google Chrome with personal Gmail accounts on managed macOS and Windows devices? I only want Chrome sign-in to work with our corporate domain. I’m trying to do this through…

1 day ago

luke

Discussion

1 day ago

Can Hexnode set iPad Camera to JPEG instead of HEIC through policy?

We manage a group of iPads with Hexnode policies and noticed that photos taken with the Camera app are being saved as HEIC files. Is there a way to change the iPad camera setting through policy so it uses “Most…

1 day ago

r_foster

Discussion

2 days ago

Samsung Android 15+ - Black Display During Remote View of Sensitive Content

While I was using Hexnode Remote View to troubleshoot a Samsung device running Android 15, the screen turns black specifically when password entries, PIN prompts, or secure login screens appear. Why is this happening?

Android (827)

2 days ago

eleanor_a

Discussion

3 days ago

New Active Directory Users Not Appearing Immediately During Device Enrollment.

Hi, We are using Active Directory integration with Hexnode for automated device provisioning. Our provisioning workflow creates new AD accounts and then enrolls the corresponding devices into Hexnode. The complete process is expected to take around 2–3 minutes for completion. …

Enrollment (193) Windows (494)

3 days ago

clauss

Discussion

4 days ago

iOS enrollment stuck with scan in progress and Hexnode app not appearing

A newly enrolled iPhone shows as enrolled, but the Hexnode app has not appeared on the device and the Scan Device action has been running for a long time. The enrollment steps were completed correctly on the phone, and APNs…

4 days ago

grace_t

Discussion

5 days ago

Custom attributes not saving in Hexnode portal with no error

I’m trying to add a new custom attribute in the Hexnode portal, but after saving it, nothing shows up on the custom attributes page. I was able to create one the previous day, so this started suddenly. There’s no error…

Technicians & Roles (56)

5 days ago

eleanor_a

Discussion

5 days ago

Can I edit the Department field for local users in Hexnode?

I’m managing local users in Hexnode without any directory integration connected. I wanted to add a department or team value to a user profile so I could assign policies based on that. I tried creating a custom attribute called Department…

5 days ago

marien

Discussion

5 days ago

Mac stuck on an unusually long “Try again in” timer after Remote Lock

Hi, I recently set a Remote Lock to a Mac, and the device was locked successfully. The Mac was left unused for some time, and its battery eventually drained completely. When the device is powered on again the lock screen…

5 days ago

maevee

Discussion

5 days ago

macOS 27 update still showing despite 90-day Defer Update policy

I configured a 90-day Defer Update policy in Hexnode for managed Mac devices running macOS 15.7.9 (Sequoia). The policy is deployed successfully, and I can see the profile under Settings > General > Device Management on the affected devices. However,…

macOS (674) OS Updates (103)

5 days ago

mawrigley

Ideation

2 days ago

Location data not reporting

I would like to see a policy or a report that lets me know when a device stops updating its location data. So i do not have to go thru the painful process of spot checking each device to verify…

Custom Reports (7)

2 days ago

edward

Ideation

2 weeks ago

Enable folders for policies, automations and content (scripts)

We are quickly losing overview of all the content we have in Hexnode, be it policies, automations (main one), scripts (also a big one) and device groups. Something like a folder system would be great to help organise all these…

Customization (17)

2 weeks ago

cameron

Ideation

2 months ago

Windows custom script shows Success but file is not created

I’m testing custom scripts on a Windows device and I’m confused by the status shown in Hexnode. A program installation policy showed Success, but the program did not install. I also tried a file creation policy to create a text…

2 months ago

stonecampbellpunk

Ideation

2 months ago

Asset Tracking via Apple AirTags

AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…

subbuy

Ideation

3 months ago

Logs for manually installed apps

Current in the 'Action History' we can see when an enterprise app is auto installed or updated. But user installs an app from app catalog, there is no logs for this. Please create a log for this also

Android (827)

3 months ago

hambone

Ideation

3 months ago

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Hexnode has no API to upload/push app binaries. Nor a Darkmode option for browser GUI. And Finally Im wondering what if any status updates there are for OIDC native support. Thanks! Hambone

Android (827)

3 months ago

verbnigge

Ideation

5 months ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (827) Network (57)

5 months ago

ncosdsons

Ideation

6 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (626)

6 months ago

bika96

Ideation

8 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (724) macOS (674)

8 months ago

qj_sam

Ideation

11 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

12 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (46)

12 months ago

my_lizard

Ideation

1 year ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (52) App Management (724)

1 year ago

Explore Hexnode UEM

Apple device stuck on Activation Lock after ABM release

Allow Bluetooth access in iOS multi-app kiosk without exposing all Settings

Extensible SSO greyed out in macOS policy despite Ultimate plan

Restrict Google Chrome sign-in to corporate domains on macOS and Windows

Can Hexnode set iPad Camera to JPEG instead of HEIC through policy?

Samsung Android 15+ - Black Display During Remote View of Sensitive Content

New Active Directory Users Not Appearing Immediately During Device Enrollment.

iOS enrollment stuck with scan in progress and Hexnode app not appearing

Custom attributes not saving in Hexnode portal with no error

Can I edit the Department field for local users in Hexnode?

Mac stuck on an unusually long “Try again in” timer after Remote Lock

macOS 27 update still showing despite 90-day Defer Update policy

Location data not reporting

Enable folders for policies, automations and content (scripts)

Windows custom script shows Success but file is not created

Asset Tracking via Apple AirTags

Logs for manually installed apps

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

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