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carter

Discussion

1 day ago

Clear Safari browser cache on iOS devices

I need help clearing the browser cache in the Safari browsers of iOS devices. We got a lot of devices at the workplace, so we’re essentially looking for a remote action to apply across all of the devices at once. Any ideas on this would be great!

1 day ago

smedt

Discussion

1 day ago

Geolocation failure on iPad: policy error — need help!

Hey folks, I’m having an issue with geolocation on one of our iPads. The location just won’t update. When I checked on the device, it showed an error saying the location tracking feature is disabled via policy. Anyone run into this before?

iOS (322) iPadOS (78) Location (25)

1 day ago

matt-securityminded

Discussion

3 days ago

API - macOS Update payload

End-state: I want to use the API to create a macOS update policy with the download only requirement and the preferences and deferal. But...I made a macOS update policy that included the scheduling so that I can see what the payload looks like to be able to create it through the API but I'm only…

macOS (412)

3 days ago

timo-liam

Discussion

3 days ago

Silent remote access on fully managed devices — is it possible?

Hey everyone, quick question — does Hexnode allow remote control on fully company-owned devices without showing anything to the user? Basically, I want to manage and troubleshoot devices silently, without any prompts or on-screen indicators. Is that doable?

eduardo

Discussion

4 days ago

How to confirm policy association?

Hello folks! Quick question! How do I verify that the Antivirus policy I just created has been successfully installed and applied to the targeted devices?

4 days ago

skylar-a

Discussion

4 days ago

macOS Updates not being deployed

Hey people, I’m trying to force install updates on some Macs. I’d used a policy for this with the update settings set to Download and Install and manually triggered the updates. But the devices remained on the current version, which is weird as in the Action history as I see the action status as Initiated. Anyone got any thoughts on how to fix this issue?

macOS (412) OS Updates (71)

4 days ago

boris

Discussion

4 days ago

Hexnode's password policy fails due to conflicts with existing Microsoft account

Hi folks!! Has anyone else run into this issue where Hexnode’s password policy fails because it conflicts with the existing Microsoft account complexity requirements?

4 days ago

laura123

Discussion

1 week ago

Zebra OS Updates without Android Enterprise?

Hey everyone, quick question about Zebra OS updates. We downloaded the latest OS update package directly from Zebra, but we are hitting a wall trying to install it. Does anyone know if we can just push this file directly to the devices?

OS Updates (71) Zebra printer (2)

1 week ago

laura123

Discussion

1 week ago

Unable to choose Hexnode as a compliance Partner in Intune. How to handle it?

I’m trying to set Hexnode as the compliance partner for iOS devices in Intune, but I’m unable to proceed. Has anyone run into this before?

diane_

Discussion

1 week ago

Authenticator app crashes with ‘Access Denied’ when opening screen lock in kiosk mode

Hey everyone, I’m running into an issue on one of our Android devices in kiosk mode. We’re testing an authenticator app with passkeys/passwordless login. The app requires setting a screen lock to complete the login, but when the screen lock settings are opened, it shows “access denied” and the app crashes immediately. Has anyone run…

mike_johnson

Discussion

1 week ago

Facetime and iMessages are greyed out, even though they are Required Apps

Hey everyone, our organization recently purchased a few iPhone16 devices. We have provided managed Apple IDs to be used with these devices to our employees. The problem now is that the iMessage and FaceTime apps are greyed out in the devices, even though the Required Apps, which were configured under our main iOS policy, were applied for both these apps. It says that there is no Apple ID signed in…

ABM (37) App Management (318) iOS (322)

1 week ago

amy_taylor

Discussion

1 week ago

Can I block automatic software updates on Android?

Hey everyone, there was an issue with scanning barcodes using the Urovo mobiles used in one of our manufacturing facilities last day and it seems like it was due to the recent Android software update that occurred. I want to stop the automatic software update from happening to the devices in the rest of our facilities. Any way of doing that using Hexnode?

qj_sam

Ideation

2 weeks ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution. Due to this restriction, it…

adamsurak

Ideation

1 month ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (32)

1 month ago

my_lizard

Ideation

2 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that you have a place for this information in your API "Search Apps" results, but for…

API (33) App Management (318)

2 months ago

aglaza

Ideation

3 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

App Management (318)

3 months ago

poovarason

Ideation

5 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (412) Windows (277)

5 months ago

adam-gerstein

Ideation

7 months ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to be updated as well as determine which computers to "pilot" the new software on. Right…

App Management (318) Deployment (20)

7 months ago

bryang

Ideation

7 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

7 months ago

miquelclar_sjd

Ideation

7 months ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (318)

7 months ago

geraldv

Ideation

8 months ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (10)

8 months ago

marcusbager

Ideation

8 months ago

Make Webhooks for Android

Would be cool to be able to make custom automations based on actions in hexnode...Fx: When phone is enrolled, send webhook When phone is going out of kiosk - Send webhook

Android Enterprise (107)

8 months ago

shai

Ideation

10 months ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

livewot

Ideation

11 months ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.

ADE (39)

11 months ago

Explore Hexnode UEM

Clear Safari browser cache on iOS devices

Geolocation failure on iPad: policy error — need help!

API - macOS Update payload

Silent remote access on fully managed devices — is it possible?

How to confirm policy association?

macOS Updates not being deployed

Hexnode's password policy fails due to conflicts with existing Microsoft account

Zebra OS Updates without Android Enterprise?

Unable to choose Hexnode as a compliance Partner in Intune. How to handle it?

Authenticator app crashes with ‘Access Denied’ when opening screen lock in kiosk mode

Facetime and iMessages are greyed out, even though they are Required Apps

Can I block automatic software updates on Android?

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

Make Webhooks for Android

Disk encryption option for Linux (debian/ubuntu)

DEP information and setting from the device

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