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raelynn

Discussion

3 days ago

AirDrop not working

Hey everyone, I'm running into a strange issue with a few of our managed iOS devices. When someone tries to AirDrop photos to these devices, the receiving phone plays the AirDrop chime, but the prompt to accept or decline the…

iOS (415)

3 days ago

carter

Discussion

3 days ago

Expired APNs certificate with lost Apple ID: re-enrollment, ADE supervision, and kiosk mode impact

Our Apple Push Notification service certificate for Hexnode expired, and we no longer have access to the Apple ID that originally created it. We can create a new APNs certificate using a different Apple ID, but I’m trying to understand…

iOS (415)

3 days ago

maevee

Discussion

3 days ago

Kiosk lockdown policy conflict after assigning user policy to tablet

I created a separate kiosk lockdown policy for one Android tablet, but the device was already associated with a user that had a different policy assigned. Now it looks like both policies are applying and the configurations are conflicting on…

Android (556) Kiosk (263)

3 days ago

astrid

Discussion

4 days ago

Where can I view all enrolled device details and portal activity logs?

Hey team, is there a dedicated section or tab on Hexnode to get more details about the enrolled devices like serial numbers, IP addresses, etc.

4 days ago

arthur

Discussion

4 days ago

Can Hexnode remotely delete photos from the DCIM folder on Samsung Knox Android Enterprise devices?

We manage several Samsung Knox devices enrolled as Android Enterprise Device Owner. Is there a way to remotely delete all photos from the devices using Hexnode? The photos are stored in the local DCIM folder. We are trying to avoid…

Android (556) Samsung Knox (40)

4 days ago

haniel

Discussion

4 days ago

Automatically group macOS devices by country during enrollment with Google Workspace authentication

We use Google Workspace user integration with Hexnode and want to group devices by country during enrollment. For Windows, we created separate enrollment profiles for each region and mapped each profile to a custom group, so devices get added to…

macOS (526)

4 days ago

lila_ace

Discussion

4 days ago

How do multiple Android kiosk policies apply on the same Galaxy tablet?

I have a few Samsung Galaxy tablets managed in Hexnode, and two different policies are assigned to the same devices. Both policies have kiosk lockdown configured. Do the kiosk settings from both policies combine, or does one policy overwrite the…

Android (556) Kiosk (263)

4 days ago

_ashur

Discussion

4 days ago

Add website shortcuts to Android home screen using Managed Google Play Web Apps

Is there an Android equivalent of iOS Web Clips in Hexnode? I want to push a few website links to managed Android devices so users can open them like normal apps from the home screen/app drawer. I can see Web…

vance_j

Discussion

4 days ago

Bulk disenroll inactive devices in Hexnode and reclaim licenses

We have a large number of inactive devices showing in Hexnode and want to remove or disenroll them so the licenses can be used for new devices. Is there a recommended way to bulk disenroll inactive devices from the portal?…

4 days ago

eleanor_a

Discussion

4 days ago

iPhone in Automated Device Enrollment but not in Manage tab and locked with old passcode

We have an iPhone listed under Automated Device Enrollment, but it does not appear in the Manage tab yet. The device is locked with a former employee’s passcode, so we cannot get into it. I was hoping to restart or…

iOS (415)

4 days ago

noah-blake

Discussion

5 days ago

Android managed Google Play web app not auto-installing even though device is in policy targets

I have a Mandatory Apps policy that includes a managed Google Play web app. It installs fine on most Android devices, but a couple of devices did not get the web app automatically. When I checked the policy, the devices…

Android (556) App Management (432)

5 days ago

skylar-a

Discussion

5 days ago

Enforce Face ID or Touch ID for Microsoft Outlook using Hexnode app configuration

Is there a way to require Face ID or Touch ID for the Microsoft Outlook app on managed iOS devices through Hexnode? I’m trying to either force Outlook’s built-in biometric lock to stay enabled or require Face ID/Touch ID before…

App Management (432)

5 days ago

verbnigge

Ideation

3 weeks ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (556) Network (55)

3 weeks ago

ncosdsons

Ideation

2 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (415)

2 months ago

bika96

Ideation

4 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (432) macOS (526)

4 months ago

qj_sam

Ideation

6 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

7 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (44)

7 months ago

my_lizard

Ideation

8 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (38) App Management (432)

8 months ago

aglaza

Ideation

9 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (432)

9 months ago

poovarason

Ideation

10 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (526) Windows (391)

10 months ago

adam-gerstein

Ideation

1 year ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to…

App Management (432) Deployment (24)

1 year ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

miquelclar_sjd

Ideation

1 year ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (432)

1 year ago

geraldv

Ideation

1 year ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (16)

1 year ago

Explore Hexnode UEM

AirDrop not working

Expired APNs certificate with lost Apple ID: re-enrollment, ADE supervision, and kiosk mode impact

Kiosk lockdown policy conflict after assigning user policy to tablet

Where can I view all enrolled device details and portal activity logs?

Can Hexnode remotely delete photos from the DCIM folder on Samsung Knox Android Enterprise devices?

Automatically group macOS devices by country during enrollment with Google Workspace authentication

How do multiple Android kiosk policies apply on the same Galaxy tablet?

Add website shortcuts to Android home screen using Managed Google Play Web Apps

Bulk disenroll inactive devices in Hexnode and reclaim licenses

iPhone in Automated Device Enrollment but not in Manage tab and locked with old passcode

Android managed Google Play web app not auto-installing even though device is in policy targets

Enforce Face ID or Touch ID for Microsoft Outlook using Hexnode app configuration

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

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