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eliiza

Discussion

2 days ago

Xiaomi Tablet kiosk mode activation error

We’ve got a bunch of Xiaomi tablets we're trying to put into kiosk mode. I’ve configured the policy and pushed it into the devices. However, when we hit the Enable Kiosk Mode action from the Hexnode portal, nothing happens on the device. The kiosk only starts up after someone presses the power button on the device-end and swipes up. Does anyone know how I can solve this problem and put the devices into kiosk mode?

alice_grey

Discussion

3 days ago

I cannot enter sign in to my device using Google Workspace credentials when using Hexnode Access

Hey everyone, I recently discovered that we could use the Google Workspace credentials to sign in to a Windows device locally using Hexnode Access. I purchased the Secure LDAP service for my Google Workspace account, set up the LDAP client, and added the LDAP certificate for the configured client in Hexnode to enable authentication for the users in my organization when they sign in to their devices using their…

boris

Discussion

3 days ago

App store layout issue in Android

Hey everyone, we had set up an app collective in the Managed Google Play Store, but only a handful of apps are showing up. We expected all apps to be listed. Has anyone faced this issue? How can it be resolved?

Android (386)

3 days ago

amelia

Discussion

3 days ago

Limit battery charging percentage

Hi, we have a bunch of Android devices, specifically Samsung tablets, that are always on power mode. The issue is that since these devices are plugged in all the time, we are worried about battery bloating over time. Can Hexnode help with this?

Android (386)

3 days ago

emersyn

Discussion

4 days ago

What are the consequences of disenrolling my Mac or Windows Autopilot device from Hexnode?

Hey folks, quick one!! What actually happens if I disenroll my Mac or Windows Autopilot device from Hexnode?

macOS (409) Windows (276)

4 days ago

jennifer

Discussion

1 week ago

Error in finding Windows endpoints with auto discovery

Hey everyone, I recently tried to enroll one of the Windows devices in my organization from the Access Work or School from the device settings, but it shows that “We couldn't auto-discover a management endpoint” after entering the work email address. The authenticated enrollment request was even generated from my Hexnode portal. Still no luck, can anyone help me?

Enrollment (77) Windows (276)

1 week ago

sybylla

Discussion

1 week ago

How do I update a VPP app on my iPads?

Hey everyone, our school’s iPads use apps purchased through the Volume Purchase Program and suddenly one of the apps notified us that it required to be updated to continue working. Since our iPads are managed through Hexnode, should I delete and purchase the app through School Manager again and add to Hexnode for the update to happen? Or is there some other way to do it?

iOS (316) VPP Apps (27)

1 week ago

sarahmiller

Discussion

1 week ago

Navigation bar keeps showing after reboot in Kiosk mode. Any fix?

Hey everyone! We’re running Single App Kiosk with the Hexnode Kiosk Browser on Android, and we’re seeing an issue after a reboot. When the device restarts, the navigation bar shows up at the bottom for a bit, and sometimes users can swipe it up and keep it there. This ruins the full screen kiosk setup.…

noah-blake

Discussion

1 week ago

Removing devices from the portal

Hey folks, I need to remove two phones from our Hexnode portal. What’s the full process? I want to make sure the licenses get freed up too.

1 week ago

alice_grey

Discussion

1 week ago

APNs certificate renewal

Hi people, Hope you’re all doing well! I thought renewing our expired APNs certificate would be easy… nope. Now I keep getting this error: “APNs certificates do not match.” Has anyone encountered this before? I’d love to know how you fixed it!

iOS (316)

1 week ago

penelope

Discussion

1 week ago

Deploying common apps on devices

Hey everyone, quick question. What’s the best way to deploy common apps like Outlook, and Google Chrome using Hexnode? Should I push them through a policy or individually?

App Management (315)

1 week ago

mortimer

Discussion

1 week ago

Solved

Can’t enable Remote Control in Accessibility, says it’s blocked by IT Solved

Hey everyone, I’m trying to turn on Remote Control on one of our Android devices, but the option in Accessibility settings is greyed out and says it’s restricted by IT. We need to enable it so the Helpdesk can remotely assist the user, but the device won’t let us toggle it. Anyone run into this…

qj_sam

Ideation

1 week ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution. Due to this restriction, it…

adamsurak

Ideation

1 month ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (32)

1 month ago

my_lizard

Ideation

2 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that you have a place for this information in your API "Search Apps" results, but for…

API (33) App Management (315)

2 months ago

aglaza

Ideation

3 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

App Management (315)

3 months ago

poovarason

Ideation

4 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (409) Windows (276)

4 months ago

adam-gerstein

Ideation

6 months ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to be updated as well as determine which computers to "pilot" the new software on. Right…

App Management (315) Deployment (19)

6 months ago

bryang

Ideation

7 months ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

7 months ago

miquelclar_sjd

Ideation

7 months ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (315)

7 months ago

geraldv

Ideation

8 months ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (10)

8 months ago

marcusbager

Ideation

8 months ago

Make Webhooks for Android

Would be cool to be able to make custom automations based on actions in hexnode...Fx: When phone is enrolled, send webhook When phone is going out of kiosk - Send webhook

Android Enterprise (103)

8 months ago

shai

Ideation

10 months ago

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

livewot

Ideation

10 months ago

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.

ADE (39)

10 months ago

Explore Hexnode UEM

Xiaomi Tablet kiosk mode activation error

I cannot enter sign in to my device using Google Workspace credentials when using Hexnode Access

App store layout issue in Android

Limit battery charging percentage

What are the consequences of disenrolling my Mac or Windows Autopilot device from Hexnode?

Error in finding Windows endpoints with auto discovery

How do I update a VPP app on my iPads?

Navigation bar keeps showing after reboot in Kiosk mode. Any fix?

Removing devices from the portal

APNs certificate renewal

Deploying common apps on devices

Can’t enable Remote Control in Accessibility, says it’s blocked by IT Solved

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

Make Webhooks for Android

Disk encryption option for Linux (debian/ubuntu)

DEP information and setting from the device

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Can’t enable Remote Control in Accessibility, says it’s blocked by IT Solved

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