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Discussion
3 days ago Jan 29, 2026

Chromecast devices randomly exiting Kiosk Mode

We’re using Chromecast devices and managing them via Hexnode UEM in kiosk mode. Lately, we’ve noticed that the devices randomly exit kiosk mode and land on the Android home screen. The only way to recover is to restart the device, which obviously isn’t ideal for a setup that’s supposed to be hands-off. Has anyone seen this before or figured out what causes it?

Discussion
3 days ago Jan 29, 2026

BYOD Management for macOS and Windows in Hexnode UEM

Hi everyone, we’re evaluating BYOD support in Hexnode UEM for both macOS and Windows devices. I’ve gone through the general documentation, but it mostly covers high-level enrollment methods.  Could someone clarify:  What are the actual BYOD management options available for macOS?  Is there a true BYOD enrollment for Windows, or any recommended workaround?  Looking for something more detailed than the…

Discussion
3 days ago Jan 29, 2026

What is the Grace Period for passcode expiry?

Hey all, is there a grace time after which the passcode expires, and will show non-compliant in the Hexnode portal? Like, what will happen after this specific time is over exactly, and is it possible to change the action that occurs once this time is up? 

Discussion
4 days ago Jan 28, 2026

Can I retain eSIM configurations

Hey all, so, my organization just bought a new iPhone to replace one that had severe battery issues. We use eSIMs in our phones and the cell provider has already shifted the eSIM to the new device. If I have to enroll this new iPhone in the Hexnode portal, it should be factory reset, right? If I do that, will these eSIM configurations be gone?

Discussion
4 days ago Jan 28, 2026

Issue with adding more device count to Hexnode

Hey, I just upgraded my subscription from ultimate to ultra, but when I try adding devices, it says the plan does not support more devices. And when I do try and change the plan to ultra, it keeps navigating to the Subscriptions page over and over again. What seems to be happening here?

Discussion
5 days ago Jan 28, 2026

Wallpaper reverting on Mac even after removing policy

Hi all, We’re seeing an issue with a wallpaper policy on a MacBook Pro (MacBookPro18,3). Even after removing the wallpaper policy from the device, the wallpaper keeps reverting back whenever the user signs in or restarts the Mac. The policy doesn’t appear to be assigned anymore, but the wallpaper is still being enforced. Has anyone…

Ideation
2 months ago Nov 26, 2025

Add ability to update or create apps with manifest paths

Hey team,   We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to upload .apk files directly to your API for distribution.   Due to this restriction, it…

Ideation
3 months ago Oct 29, 2025

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Ideation
5 months ago Sep 09, 2025

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

Ideation
12 months ago Feb 11, 2025

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

Ideation
1 year ago Jan 24, 2025

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.