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carter

Discussion

1 day ago

iPad disabled and shows Connect to iTunes: can Hexnode clear the passcode remotely?

I have a supervised iPad managed in Hexnode with a policy applied. I wanted to reset the passcode from the portal and remembered there was an action for it. I found the Clear Password option, but the device now says…

1 day ago

cameron

Discussion

2 days ago

iPhone stuck on “Scanning in progress” after Hexnode enrollment due to expired APNs certificate

I recently enrolled an iPhone in Hexnode, but it stayed stuck on “Scanning in progress.” The MDM profile installed on the phone, but the device didn’t seem to complete the scan or check in properly. After checking the setup, I…

2 days ago

luke

Discussion

2 days ago

iPad Remote Session grayed out or view-only in Hexnode

I’m trying to start a remote session with an iPad from Hexnode, but the Start Session button was grayed out at first. Remote sessions are enabled in the portal, and the Hexnode UEM app on the iPad has the required…

2 days ago

skyler

Discussion

2 days ago

iOS enrollment stuck on “Scanning in progress” because APNs certificate expired

I’m enrolling iOS devices into Hexnode. The MDM profile installs successfully, but the device page keeps showing “Scanning in progress” and does not move forward. I already tried restarting the devices and switching networks. This happened on more than one…

2 days ago

lila_ace

Discussion

2 days ago

Where to start with Apple Business Manager and Apple Configurator in Hexnode?

I’m setting up Apple Business Manager and Apple Configurator for the first time and I’m a bit lost with the order of things. I’ve read about ABM, ADE/DEP, Apple Configurator enrollment, and adding macOS devices to ABM, but I’m not…

iOS (579) macOS (636)

2 days ago

bram

Discussion

3 days ago

iOS devices keep asking to sign in to iTunes when FaceTime is in Required Apps

Managed iOS devices are repeatedly getting a “Sign in to iTunes” / Apple ID prompt. The prompt seems to appear when Hexnode tries to install FaceTime and shows a “FaceTime cannot install” type message. FaceTime is currently included in the…

3 days ago

amelia

Discussion

3 days ago

Report devices missing a specific app in Hexnode

I’m trying to create a Hexnode report that shows devices where a specific application is not installed. I can generate a list of devices that have the app installed, but I don’t see a custom report filter for the opposite…

3 days ago

ed_evans

Discussion

3 days ago

Allow unknown app installation on Android Enterprise Device Owner devices

I’m managing Android Enterprise devices in Device Owner mode and need to allow users to install APKs or apps from unknown sources. I couldn’t find where to enable this permission in Hexnode. Is there a policy setting for this?

Android (751) App Management (655)

3 days ago

ruthg_

Discussion

4 days ago

Clear Media greyed out for supervised iPads on Ultimate plan

I’m trying to set up a weekly automation to clear media from the Photos/local storage on our enrolled iPads. The iPads are supervised and enrolled through Apple Business Manager, and the Hexnode UEM app is installed on them. However, I…

matteo

Discussion

4 days ago

Allow iPhone eSIM carrier activation in Hexnode multi-app kiosk

We’re moving a group of managed iPhones from one cellular carrier to another. The new carrier said they will push an eSIM/carrier profile to the phones, and users may need to accept a prompt in Settings > Cellular to complete…

iOS (579) Kiosk (368)

4 days ago

sloane

Discussion

4 days ago

macOS disenrollment stuck after factory resetting a MacBook

I factory reset a MacBook Pro before disenrolling it from Hexnode. After that, both the factory reset/wipe action and the Disenroll Device action look like they are stuck in the portal. The Mac is no longer checking in. Is there…

macOS (636) Remote Actions (171)

4 days ago

jaxon_r

Discussion

4 days ago

Windows remote lock only goes to login screen — can Hexnode reset the password remotely?

I’m testing remote lock before sending laptops out to users. For Windows, I expected the lock action to show a custom message/phone number and require some temporary PIN to unlock. Instead, it looks like the device just goes back to…

macOS (636) Windows (471)

4 days ago

cameron

Ideation

2 days ago

Windows custom script shows Success but file is not created

I’m testing custom scripts on a Windows device and I’m confused by the status shown in Hexnode. A program installation policy showed Success, but the program did not install. I also tried a file creation policy to create a text…

2 days ago

stonecampbellpunk

Ideation

3 weeks ago

Asset Tracking via Apple AirTags

AirTags are great fo tracking items that belong to me personally, but I don't want company assets tied to me or any other individual user. There are two SaaS products already on the market that allow for using Apple AirTags…

subbuy

Ideation

1 month ago

Logs for manually installed apps

Current in the 'Action History' we can see when an enterprise app is auto installed or updated. But user installs an app from app catalog, there is no logs for this. Please create a log for this also

Android (751)

1 month ago

hambone

Ideation

1 month ago

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Hexnode has no API to upload/push app binaries. Nor a Darkmode option for browser GUI. And Finally Im wondering what if any status updates there are for OIDC native support. Thanks! Hambone

Android (751)

1 month ago

verbnigge

Ideation

3 months ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (751) Network (56)

3 months ago

ncosdsons

Ideation

5 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (579)

5 months ago

bika96

Ideation

6 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (655) macOS (636)

6 months ago

qj_sam

Ideation

9 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

10 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (45)

10 months ago

my_lizard

Ideation

11 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (47) App Management (655)

11 months ago

aglaza

Ideation

12 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (655)

12 months ago

poovarason

Ideation

1 year ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (636) Windows (471)

1 year ago

Explore Hexnode UEM

iPad disabled and shows Connect to iTunes: can Hexnode clear the passcode remotely?

iPhone stuck on “Scanning in progress” after Hexnode enrollment due to expired APNs certificate

iPad Remote Session grayed out or view-only in Hexnode

iOS enrollment stuck on “Scanning in progress” because APNs certificate expired

Where to start with Apple Business Manager and Apple Configurator in Hexnode?

iOS devices keep asking to sign in to iTunes when FaceTime is in Required Apps

Report devices missing a specific app in Hexnode

Allow unknown app installation on Android Enterprise Device Owner devices

Clear Media greyed out for supervised iPads on Ultimate plan

Allow iPhone eSIM carrier activation in Hexnode multi-app kiosk

macOS disenrollment stuck after factory resetting a MacBook

Windows remote lock only goes to login screen — can Hexnode reset the password remotely?

Windows custom script shows Success but file is not created

Asset Tracking via Apple AirTags

Logs for manually installed apps

Feature requests: API to upload/push app binaries. | Darkmode | Status of OIDC native support.

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

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