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bram

Discussion

2 days ago

Deploying WireGuard on macOS with Hexnode requires Apple Business Manager VPP licenses

I added the WireGuard app under Local Apps in Hexnode and was trying to push it to macOS devices, but I could not find a way to install it on the Macs from there. Is WireGuard installable on macOS through…

2 days ago

ace_98

Discussion

3 days ago

macOS enterprise app PKG upload fails for flat package

I’m trying to upload a macOS '.pkg' installer as an Enterprise App under Local Apps, but the upload keeps failing in the portal. The same installer runs fine when I test it directly on a Mac, so I’m not sure…

App Management (582)

3 days ago

ruthg_

Discussion

3 days ago

Android kiosk shows inactive in Hexnode but apps still work

One of our Android kiosk devices is still running normally and the kiosk apps load content like videos and maps, but Hexnode shows the last check-in as 3–4 days ago. The device is also marked inactive/non-compliant. I corrected the device…

Android (674) Kiosk (334)

3 days ago

arthur

Discussion

3 days ago

Remote View not working on Google TV in Single App Kiosk mode

We’re testing a few Google TVs in Single App Kiosk mode with an Android app. The app deployment and kiosk setup mostly work, but Remote View/Remote Control is confusing. From the Hexnode portal, Remote View only seems to show still…

otis

Discussion

3 days ago

Do failed macOS Recovery Lock PIN attempts appear in Hexnode Action History?

We’re setting up Recovery Lock on Apple silicon Macs using Hexnode. If a user boots into macOS Recovery and enters the wrong Recovery Lock PIN, should that failed attempt show up in Hexnode Action History? I checked Action History but…

3 days ago

amelia

Discussion

3 days ago

Can Hexnode 2FA prompts be disabled for device disenrollment actions?

Is there a way to stop Hexnode from asking for my password and an email verification code every time I make certain changes? For example, when I mark a device as disenrolled, I have to enter my password, wait for…

3 days ago

luke

Discussion

3 days ago

Can Hexnode remotely remove an eSIM from an iOS device?

Is there a way to clear or delete an eSIM from a managed iPhone using Hexnode? I’m trying to remove the cellular plan remotely, but I don’t want to wipe the whole device if there’s another option.

3 days ago

aurora

Discussion

3 days ago

macOS FileVault recovery key not showing in Hexnode after enabling escrow

We enabled FileVault management in Hexnode because we want to recover Macs when users forget their passwords. On one Mac, FileVault is already enabled and the only local admin password is forgotten. The Reset Password action asks for administrator account…

3 days ago

laura123

Discussion

3 days ago

iCloud Backup grayed out on supervised iPhone with Managed Apple ID

I’m setting up a supervised iPhone enrolled through Apple Business Manager, and the iCloud Backup option is disabled. The “Back Up This iPhone” switch is grayed out. The device is signed in with a Managed Apple ID. In the assigned…

iOS (511)

3 days ago

luke

Discussion

4 days ago

Block specific Android app notifications in multi-app kiosk without hiding the status bar

We’re using Android multi-app kiosk mode and want to stop notifications from a specific app from appearing in the status bar. The app keeps showing alerts whenever its secure tunnel reconnects, including an audible notification. I don’t want to hide…

bram

Discussion

4 days ago

Bulk enroll iOS devices in Hexnode using Apple Business Manager after devices were unenrolled

Only some of our iOS devices are currently enrolled in Hexnode. The rest are already listed in Apple Business, but a few were unenrolled while testing Apple’s built-in device management options. We also recently renewed the Apple VPP token because…

4 days ago

ryanmoore

Discussion

5 days ago

Hexnode portal not accessible from office network: suspected IP blocking

Our team could not access our Hexnode environment from the corporate office network. The concern was that our office public IP range might have been blocked or flagged somewhere on the Hexnode side. Has anyone seen this before, and what…

5 days ago

verbnigge

Ideation

2 months ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (674) Network (56)

2 months ago

ncosdsons

Ideation

4 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (511)

4 months ago

bika96

Ideation

5 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (582) macOS (589)

5 months ago

qj_sam

Ideation

8 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

9 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (44)

9 months ago

my_lizard

Ideation

10 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (41) App Management (582)

10 months ago

aglaza

Ideation

11 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (582)

11 months ago

poovarason

Ideation

12 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (589) Windows (441)

12 months ago

adam-gerstein

Ideation

1 year ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to…

App Management (582) Deployment (24)

1 year ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

miquelclar_sjd

Ideation

1 year ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (582)

1 year ago

geraldv

Ideation

1 year ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (16)

1 year ago

Explore Hexnode UEM

Deploying WireGuard on macOS with Hexnode requires Apple Business Manager VPP licenses

macOS enterprise app PKG upload fails for flat package

Android kiosk shows inactive in Hexnode but apps still work

Remote View not working on Google TV in Single App Kiosk mode

Do failed macOS Recovery Lock PIN attempts appear in Hexnode Action History?

Can Hexnode 2FA prompts be disabled for device disenrollment actions?

Can Hexnode remotely remove an eSIM from an iOS device?

macOS FileVault recovery key not showing in Hexnode after enabling escrow

iCloud Backup grayed out on supervised iPhone with Managed Apple ID

Block specific Android app notifications in multi-app kiosk without hiding the status bar

Bulk enroll iOS devices in Hexnode using Apple Business Manager after devices were unenrolled

Hexnode portal not accessible from office network: suspected IP blocking

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

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