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penelope

Discussion

7 hours ago

Will Google Workspace user sync filters remove device associations in Hexnode?

I’m planning to test a Google Workspace/G Suite user sync filter in Hexnode. If the filter accidentally excludes users that are currently assigned to devices, what happens when the sync runs? Will those users lose their device associations or assigned…

Best Practices (76)

7 hours ago

boris

Discussion

14 hours ago

Unable to delete a Hexnode user because a device is assigned

I’m trying to delete a user from the Hexnode portal, but selecting Delete from the Actions menu doesn’t remove the user. I noticed there is still a device assigned to that user. Is that why the delete action is not…

14 hours ago

tommy

Discussion

14 hours ago

iPad VPP silent install prompts when Notes or other system apps are added as Required Apps

I’m setting up supervised iPads with Hexnode and trying to use VPP for silent app installation. The apps are free, licenses are assigned, and the password requirement for downloads is turned off. The issue is that the iPads still show…

14 hours ago

_janet

Discussion

1 day ago

Bulk change Windows local users from Administrator to Standard in Hexnode

Is there a way to roll out Windows local user role changes to all devices from a Hexnode policy? I can change a local account from Administrator to Standard from the Local Accounts section on each device, but I only…

Windows (397)

1 day ago

luke

Discussion

2 days ago

New iPhone not appearing in Hexnode ADE after ABM sync and shows “Profile Downloaded”

I’m trying to enroll a new iPhone in Hexnode. At first, enrollment failed because there weren’t enough licenses, so I added another license and tried again. Now the iPhone only says “Profile Downloaded — review the Settings app if you…

2 days ago

ren_ben

Discussion

2 days ago

iOS VPP app not auto-updating through Required Apps policy

We have an iOS Scanner app deployed through Hexnode as a required app. A newer version is available in the App Store, but devices are still showing the older installed version in the device Applications tab. The app is assigned…

App Management (454) iOS (426)

2 days ago

mila_diaz

Discussion

2 days ago

Android kiosk mode: setting minimum volume, blocking vibrate, and avoiding “Swipe to open” lock screen

We’re using Android devices in kiosk mode and had a few questions about volume and lock screen behavior. 1. Is there a way to let users lower the ringtone/media volume but prevent them from going below a minimum level, like…

Android (568) Kiosk (274)

2 days ago

maevee

Discussion

2 days ago

Windows Autopilot policies associated in Hexnode not applying after enrollment

I associated policies with our Windows Autopilot configuration in Hexnode before enrolling a laptop. After the device completed Autopilot enrollment, none of those policies were applied. I tried running Scan Device after enrollment and also synced Autopilot again, but the…

Windows (397)

2 days ago

noor_k

Discussion

2 days ago

Apple ADE enrollment not prompting for Entra ID authentication during setup

We are moving from another MDM where newly purchased Apple devices automatically enroll during setup and users are prompted early in Setup Assistant to sign in with their Entra ID credentials. That sign-in also associates the device with the correct…

iOS (426) Microsoft Entra ID (15)

2 days ago

merlynn

Discussion

2 days ago

Google Messages stuck in “Almost There” setup loop on Android in kiosk mode

We manage a fleet of Android phones in Hexnode kiosk mode and need the devices to receive SMS verification codes through the SIM card. Google Messages works on some older devices, but on several Android 14+ devices it gets stuck…

App Management (454) Kiosk (274)

2 days ago

aurora

Discussion

3 days ago

iOS VPP app from Apple Business Manager fails to install when app installation restrictions are enabled

I assigned a WhatsApp license through Apple Business and tried deploying it to an iOS device through Hexnode, but the app installation action kept failing on the device profile. The app is available as a VPP app in Hexnode, so…

3 days ago

luke

Discussion

3 days ago

How to enable single sign-on and sync local account passwords with Hexnode Access and Entra ID on macOS?

We're using ABM/ADE + Hexnode Access + Entra ID + FileVault. ADE works and Hexnode Access launches, but after Entra login the Mac prompts the user to create a local account password — and at that screen the cursor freezes, almost like Hexnode Access…

3 days ago

verbnigge

Ideation

4 weeks ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (568) Network (56)

4 weeks ago

ncosdsons

Ideation

2 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (426)

2 months ago

bika96

Ideation

4 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (454) macOS (529)

4 months ago

qj_sam

Ideation

7 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

7 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (44)

7 months ago

my_lizard

Ideation

8 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (39) App Management (454)

8 months ago

aglaza

Ideation

9 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (454)

9 months ago

poovarason

Ideation

11 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (529) Windows (397)

11 months ago

adam-gerstein

Ideation

1 year ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to…

App Management (454) Deployment (24)

1 year ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

miquelclar_sjd

Ideation

1 year ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (454)

1 year ago

geraldv

Ideation

1 year ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (16)

1 year ago

Explore Hexnode UEM

Will Google Workspace user sync filters remove device associations in Hexnode?

Unable to delete a Hexnode user because a device is assigned

iPad VPP silent install prompts when Notes or other system apps are added as Required Apps

Bulk change Windows local users from Administrator to Standard in Hexnode

New iPhone not appearing in Hexnode ADE after ABM sync and shows “Profile Downloaded”

iOS VPP app not auto-updating through Required Apps policy

Android kiosk mode: setting minimum volume, blocking vibrate, and avoiding “Swipe to open” lock screen

Windows Autopilot policies associated in Hexnode not applying after enrollment

Apple ADE enrollment not prompting for Entra ID authentication during setup

Google Messages stuck in “Almost There” setup loop on Android in kiosk mode

iOS VPP app from Apple Business Manager fails to install when app installation restrictions are enabled

How to enable single sign-on and sync local account passwords with Hexnode Access and Entra ID on macOS?

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

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