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arthur

Discussion

1 day ago

Can Hexnode remotely delete photos from the DCIM folder on Samsung Knox Android Enterprise devices?

We manage several Samsung Knox devices enrolled as Android Enterprise Device Owner. Is there a way to remotely delete all photos from the devices using Hexnode? The photos are stored in the local DCIM folder. We are trying to avoid…

1 day ago

haniel

Discussion

1 day ago

Automatically group macOS devices by country during enrollment with Google Workspace authentication

We use Google Workspace user integration with Hexnode and want to group devices by country during enrollment. For Windows, we created separate enrollment profiles for each region and mapped each profile to a custom group, so devices get added to…

macOS (521)

1 day ago

noah-blake

Discussion

2 days ago

Android managed Google Play web app not auto-installing even though device is in policy targets

I have a Mandatory Apps policy that includes a managed Google Play web app. It installs fine on most Android devices, but a couple of devices did not get the web app automatically. When I checked the policy, the devices…

Android (548) App Management (419)

2 days ago

skylar-a

Discussion

2 days ago

Enforce Face ID or Touch ID for Microsoft Outlook using Hexnode app configuration

Is there a way to require Face ID or Touch ID for the Microsoft Outlook app on managed iOS devices through Hexnode? I’m trying to either force Outlook’s built-in biometric lock to stay enabled or require Face ID/Touch ID before…

App Management (419)

2 days ago

lucaas

Discussion

2 days ago

Bulk mark devices as disenrolled after mass disenrollment without repeated MFA prompts

I used the bulk disenroll action for 10+ devices and only had to complete MFA once for that action. However, after the devices moved to a pending disenrollment state, I needed to mark them as disenrolled to free up the…

2 days ago

leo_scott

Discussion

2 days ago

iOS app install fails with “This profile cannot make purchases” for WhatsApp

I’m trying to install WhatsApp on Apple devices through Hexnode. The MDM profile is already installed on the devices. When the install prompt appears saying Hexnode is trying to install WhatsApp, tapping Install immediately shows an error saying the profile…

matteo

Discussion

2 days ago

Hexnode Agent stuck on connecting screen on Windows laptop

One of our Windows laptops is not syncing properly with Hexnode. When the Hexnode Agent is opened on the device, it stays on the connecting screen and does not seem to move forward. After reinstalling the agent and refreshing the…

Windows (387)

2 days ago

luke

Discussion

3 days ago

Block iCloud or Apple ID sign-in on iPads managed with Hexnode

I’m setting up a group of iPads in Hexnode and want them to be managed without any personal Apple ID or iCloud account. In the iOS policy, I disabled the option to modify accounts under Advanced Restrictions, but users can…

noor_k

Discussion

3 days ago

Android kiosk app shows “This app requires a WebView to work” on Android 13

We have Android 13 devices running in kiosk mode. One of our apps opens with the error: “This app requires a WebView to work”. Android System WebView seems to be present on the devices, but the app still fails only…

maevee

Discussion

3 days ago

How to remove devices stuck in disenrollment initiated state in Hexnode?

We have a few test devices that were used during our initial Hexnode setup. Some of them are no longer available and are not checking in with MDM anymore. They show as Disenrollment Initiated, but I still want to clean…

3 days ago

aurora

Discussion

3 days ago

How to add a second admin or technician in Hexnode UEM?

Hi, I’m trying to add another admin user to our Hexnode UEM portal. I saw instructions saying to go to Admin > Administrators, but when I open Admin, it only takes me to General Settings and I don’t see an…

Technicians & Roles (20)

3 days ago

jayceon

Discussion

4 days ago

Blocking GIFs on Android

Hi everyone, We are deploying Samsung tablets running Knox OS for our students. One of the primary apps they use is Dragon: Special ED. I need a way to block GIFs completely within this app, and ideally system-wide. Students are…

Android (548)

4 days ago

verbnigge

Ideation

3 weeks ago

Problem connecting to play.google.com when adding Google Account on Android

Hi everyone. We are in the middle of provisioning a batch of rugged Android tablets for our logistics team, and we have hit a wall. Whenever we try to add a user’s Google account to the device, we get a…

Android (548) Network (55)

3 weeks ago

ncosdsons

Ideation

2 months ago

iOS Business Container - System Apps

A great feature would be to have an option in iOS Business Container to allow copy/paste to System Apps fron managed apps. Appreciate we can deploy a different browser and restrict system apps, but the system apps tend to be…

iOS (406)

2 months ago

bika96

Ideation

4 months ago

Hexnode Store Apps via Policy or in App Catalog

The Hexnode Store has a lot of great Apps like Libre Office for MacOS. I would to be able to install Hexnode Store Apps automatically via Policy. Also I would like to be able to add Hexnode Store Apps to…

App Management (419) macOS (521)

4 months ago

qj_sam

Ideation

6 months ago

Add ability to update or create apps with manifest paths

Hey team, We sadly use custom ROM flashed android devices that don't allow us to own them through android enterprise the classic way. This means our options for automated deployment are slim, as you don't offer a way to…

adamsurak

Ideation

7 months ago

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (44)

7 months ago

my_lizard

Ideation

8 months ago

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that…

API (38) App Management (419)

8 months ago

aglaza

Ideation

9 months ago

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would…

App Management (419)

9 months ago

poovarason

Ideation

10 months ago

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (521) Windows (387)

10 months ago

adam-gerstein

Ideation

1 year ago

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to…

App Management (419) Deployment (24)

1 year ago

bryang

Ideation

1 year ago

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a…

1 year ago

miquelclar_sjd

Ideation

1 year ago

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (419)

1 year ago

geraldv

Ideation

1 year ago

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (16)

1 year ago

Explore Hexnode UEM

Can Hexnode remotely delete photos from the DCIM folder on Samsung Knox Android Enterprise devices?

Automatically group macOS devices by country during enrollment with Google Workspace authentication

Android managed Google Play web app not auto-installing even though device is in policy targets

Enforce Face ID or Touch ID for Microsoft Outlook using Hexnode app configuration

Bulk mark devices as disenrolled after mass disenrollment without repeated MFA prompts

iOS app install fails with “This profile cannot make purchases” for WhatsApp

Hexnode Agent stuck on connecting screen on Windows laptop

Block iCloud or Apple ID sign-in on iPads managed with Hexnode

Android kiosk app shows “This app requires a WebView to work” on Android 13

How to remove devices stuck in disenrollment initiated state in Hexnode?

How to add a second admin or technician in Hexnode UEM?

Blocking GIFs on Android

Problem connecting to play.google.com when adding Google Account on Android

iOS Business Container - System Apps

Hexnode Store Apps via Policy or in App Catalog

Add ability to update or create apps with manifest paths

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

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