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eduardo

Discussion

Nov 18, 2025

How do I add a Web URL as a Shortcut?

Hello everyone, I want to add a website that is frequently used in our organization as a shortcut link on the Home page in the Android devices we use. Is there any way to do it via Policies in Hexnode UEM?

josiah

Discussion

Nov 18, 2025

macOS policy fail error - “User token could not be fetched”

Hey Hexnode, I’ve been trying to push a couple of policies to our macOS devices, and I’m getting the following error. “Device profile policy association is successful. User profile policy association has failed. User token could not be fetched to the server.” It seems like this is happening only on a few devices, not all.…

macOS (403)

Nov 18, 2025

ezekiel

Discussion

Nov 17, 2025

How to disable password manager in Chrome?

Hey folks, I’m trying to figure out how to disable the password manager in Chrome using Hexnode on my Windows devices. It’s been auto-saving credentials and I want to turn that off across devices. Any ideas?

remi

Discussion

Nov 16, 2025

Investigating device's non-compliant status

Hey folks, one of our Macs is showing as non compliant in Hexnode portal, but I can’t figure out why. Everything seems fine, the policies are applied, FileVault’s on, the OS is up to date, and the user is actively using the device. Any ideas?

isaiah

Discussion

Nov 16, 2025

Can Hexnode MDM work on Huawei HarmonyOS devices?

Hey team, We’ve got a batch of Android devices and I’m trying to enroll them into Hexnode MDM. However, it looks like the Huawei devices aren’t working as seamlessly as the rest of the fleet. Doesn’t Hexnode support HarmonyOS devices?

Android (372)

Nov 16, 2025

jayceon

Discussion

Nov 15, 2025

How to identify the Bundle ID for the Hexnode agent app on macOS?

Hey, I want to enable notifications for the Hexnode agent on all our Macs using the App Notifications policy. The policy requires the app’s bundle ID. Where can I find the bundle ID for the Hexnode agent app?

tomas

Discussion

Nov 13, 2025

Disenrolled the device but some settings are still stuck

I’m running into something odd and hoping someone here has seen this before. I just disenrolled a Windows device, and everything seemed to complete fine. But when I try running the setup package again, it refuses and says the device is already associated. Any idea what might be hanging around?

gnishilda

Discussion

Nov 13, 2025

Can’t start Remote View: shows “another session running” message

Hey everyone, I was trying to start a Remote View session on one of my devices, but instead of connecting, I got this message: “Another remote view session is running currently in this portal. Please wait until it is finished or sign in with another user account and try again.” Not sure why this keeps…

Remote Access (30)

Nov 13, 2025

carter

Discussion

Nov 13, 2025

Linux CLI Enrollment via no authentication?

We got a new bunch of Linux devices in our company which we’re looking to enroll in Hexnode. I’ve heard that Linux devices can be enrolled into Hexnode pretty easily via CLI without any authentication. Can anyone confirm if this is possible?

eliiza

Discussion

Nov 13, 2025

Retrieving Asset Tags via API

Hey guys, I got some devices in my organization enrolled in Hexnode whose asset tags I want to get. Is it possible to retrieve the asset tag of a device through API calls?

API (32)

Nov 13, 2025

sarahmiller

Discussion

Nov 12, 2025

Unable to use WhatsApp as update was not done on time

Hey everyone, one of my colleague’s WhatsApp was blocked out from access because he was unable to update it on time. The app was deployed as a VPP app from Hexnode in our organization. Can someone help me find a solution to this problem? WhatsApp is an integral part of my colleague’s work as he works in Sales.

iOS (312) VPP Apps (26)

Nov 12, 2025

_janet

Discussion

Nov 12, 2025

Unable to update the friendly name or device name in macOS

Hey everyone, I used the rename device action to rename a few of my macOS devices. I even checked the “update friendly name” checkbox. Not only did it not update the device name, but the friendly name is not changing as well, even though I scanned the devices to reflect the changes.

adamsurak

Ideation

Oct 29, 2025

View policy version history

Policies are aware of their version but it's not possible to compare two different versions to understand what was changed. Please add a support to compare two versions of a policy and compare two policies for differences.

Configurations (31)

Oct 29, 2025

my_lizard

Ideation

Sep 30, 2025

Fill out Android Content Rating and Categories

I see that you've populated the Category and Content Rating fields for iOS apps, and I find this very useful! The Play Store has similar fields, and I'd love to be able to access them inside Hexnode. I see that you have a place for this information in your API "Search Apps" results, but for…

aglaza

Ideation

Sep 09, 2025

Update option in HexNode UEM App Catalog software

The UEM application App Catalog is aware of the software being installed, and is aware of the current version of software. It would be nice if there was a button that could be clicked in the App Catalog that would allow you to update the software. I spoke with support today and their recommendation was…

App Management (310)

Sep 09, 2025

poovarason

Ideation

Jul 28, 2025

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

To enforce a strong password policy only for standard local user accounts, while excluding administrator accounts from the same policy enforcement.

macOS (403) Windows (269)

Jul 28, 2025

adam-gerstein

Ideation

May 30, 2025

Export list of applications that includes devices

If I have an update to a piece of software, I want to be able to determine which devices have the software and which version each device has so that I can get an idea of how many need to be updated as well as determine which computers to "pilot" the new software on. Right…

bryang

Ideation

May 23, 2025

Turn off 2FA for actions that require password when we are already logged in

It is so annoying to have to use 2FA for actions that require password verification when we're already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we're not getting a ton of 2FA emails.

May 23, 2025

miquelclar_sjd

Ideation

May 21, 2025

Request : user admin only read permission

now it's only possible general users , a reading permission user will be useful.

App Management (310)

May 21, 2025

geraldv

Ideation

Apr 17, 2025

Ability to choose color of device details on wallpapers

There is currently no option to change the font color for device details. Would it be possible to please allow for that to be something that we can change? The default red is too bright.

Customization (10)

Apr 17, 2025

marcusbager

Ideation

Apr 16, 2025

Make Webhooks for Android

Would be cool to be able to make custom automations based on actions in hexnode...Fx: When phone is enrolled, send webhook When phone is going out of kiosk - Send webhook

Android Enterprise (96)

Apr 16, 2025

shai

Ideation

Feb 11, 2025

Disk encryption option for Linux (debian/ubuntu)

Our developers mainly use MacOS. However, there are a few that would like to run linux. We have certain policies in our organization that describe the requirements that need to be met inorder to use in this case operating systems. A big one is making sure that de disks are encrypted and the encryption key…

livewot

Ideation

Jan 24, 2025

DEP information and setting from the device

It would be very helpful if I could see the device DEP configuration option when I am looking at a device. It would be very helpful if I could set the device DEP configuration option when I'm looking at a device.

DEP (38)

Jan 24, 2025

livewot

Ideation

Jan 24, 2025

Remember my selection

When deleting an item from a group, there is a check box that says "Remember". Make it remember my action between sessions. I know it is removed.Make it a setting that is toggleable inside my account

Explore Hexnode UEM

How do I add a Web URL as a Shortcut?

macOS policy fail error - “User token could not be fetched”

How to disable password manager in Chrome?

Investigating device's non-compliant status

Can Hexnode MDM work on Huawei HarmonyOS devices?

How to identify the Bundle ID for the Hexnode agent app on macOS?

Disenrolled the device but some settings are still stuck

Can’t start Remote View: shows “another session running” message

Linux CLI Enrollment via no authentication?

Retrieving Asset Tags via API

Unable to use WhatsApp as update was not done on time

Unable to update the friendly name or device name in macOS

View policy version history

Fill out Android Content Rating and Categories

Update option in HexNode UEM App Catalog software

Apply Password Policy Only to Local User Accounts (Exclude Administrator Accounts)

Export list of applications that includes devices

Turn off 2FA for actions that require password when we are already logged in

Request : user admin only read permission

Ability to choose color of device details on wallpapers

Make Webhooks for Android

Disk encryption option for Linux (debian/ubuntu)

DEP information and setting from the device

Remember my selection

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