Location tracking disabledSolved

Participant
Discussion
6 years ago

I get this message: Location tracking disabled as MDM app is not installed: how can i enable location tracking for iPad?

Replies (3)

Marked SolutionPending Review
Hexnode Expert
6 years ago
Marked SolutionPending Review

Hey Alex! You have to make sure that the Hexnode MDM app is installed in the device, after installing, ensure that all the permissions are granted, once that is done, open the app once. Once this is done, Location tracking is enabled.

Thanks and regards
Evalyn Paul
+1-866-498-9407 (US Toll-Free)
+44-(800)-3689920(UK Toll-Free)
+61-1800165939 (Australia Toll-Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.

 

Marked SolutionPending Review
Participant
6 years ago
Marked SolutionPending Review

I’ve got two more questions: can Hexnode log when a device was turned off and on during the day? And also, can the location history feature be turned off on a schedule, e.g. only 9-5?

Marked SolutionPending Review
Hexnode Expert
6 years ago
Marked SolutionPending Review

Hey Alex! The device on/off logs are currently in the works and should be available soon.

As for the timed location history feature, it’s on our roadmap but we have not prioritized it yet.

Stay tuned for our feature updates here.

Thanks and regards
Evalyn Paul
+1-866-498-9407 (US Toll-Free)
+44-(800)-3689920(UK Toll-Free)
+61-1800165939 (Australia Toll-Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.

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