Hey, I’ve been trying to execute an OS update on my Mac device, but to no effect. Can somebody help me out please?
Not able to update OS on MacsSolved
0 Upvotes
475 Views
Subscribe
Replies (3)
Oldest First
Oldest First
Newest First
Marked SolutionPending Review
Participant
2 years ago
Marked SolutionPending Review
Copy link
Report
Is your device DEP enrolled? ‘Coz I think the OS update doesn’t work if the mac isn’t DEP enrolled.
0 Upvotes
Reply
Marked SolutionPending Review
Hexnode Expert
2 years ago
Marked SolutionPending Review
Copy link
Report
Hello!
The OS update action is supported on all supervised devices, regardless of whether they are DEP enrolled or not. Please verify whether your device is supervised. If it is, and you’re still not able to update the OS, kindly inform us about any error messages displayed. We’ll try and find a solution.
Best regards,
Chloe Edison
Hexnode UEM
0 Upvotes
Reply
-
Expand
Copy link
Report
Scroll to top