Wayne
Thompson

Welcome to Hexnode Connect: A new era of community engagement

Wayne Thompson

Jul 18, 2024

5 min read

Introducing the revamped Hexnode Connect

As organizations continue to adopt and integrate cutting-edge technologies, having a reliable platform for community support, knowledge sharing, and professional networking becomes crucial. Understanding this need, we are introducing Hexnode Connect, the revamped version of our user community platform, previously known as Hexnode Forums.

Try out Hexnode Connect

Hexnode Connect has been reimagined to serve as a dynamic hub for all Hexnode UEM users. It’s not just a forum; it’s a community where users can engage in discussions, share their knowledge, and learn from one another. Whether you’re troubleshooting a technical issue, seeking advice on best practices, or looking to expand your professional network, Hexnode Connect is designed to meet your needs.

New features in the armour

1. Customized feed

One of the new features in Hexnode Connect is the ability to customize your feed. Users now have the option to follow specific tags that match their interests, such as kiosk management, content management, app management, and more. This feature offers a high degree of personalization, allowing users to tailor their content feed to their professional needs. By following tags relevant to their field, users can stay informed about the topics that matter most to them. This ensures that the content they see is always relevant, helping them stay up-to-date with the latest developments, solutions, and discussions in their areas of interest. The customized feed transforms Hexnode Connect into a more engaging and efficient platform, where users can easily access the information they find most valuable.

Customizable feed in Hexnode Connect

Use Case: Imagine you’re an IT admin responsible for overseeing a fleet of devices across your organization. By following tags related to Kiosk Management or remote actions, you can stay updated on the latest trends, solutions, and discussions relevant to your role. This means you can quickly access expert advice, share your own experiences, and find innovative solutions to common challenges in managing device security and functionality.

2. Professional networking

Hexnode Connect now goes beyond just being a forum by supporting professional networking. Users can enhance their profiles by adding professional details, including their role, company name, company website, LinkedIn URL, X URL, Facebook URL, and more. This feature is designed to facilitate networking and professional connections within the community. Sharing more details about their experiences allows users to cultivate meaningful relationships with industry peers. This could lead to opportunities for collaboration, advice exchange, and career growth. Hexnode Connect thus becomes a powerful tool not just for technical support and knowledge sharing, but also for professional development and networking.

Use Case: As an IT professional looking to expand your network, you can add your professional details to your Hexnode Connect profile. By connecting with other professionals in the same industry, you can exchange insights, explore potential collaborations, or even discover new job opportunities. This can be particularly beneficial when you’re seeking advice on best practices or looking for recommendations on service providers.

3. Gamification

To encourage and reward active participation, Hexnode Connect has introduced a gamification system. This system enables users to accumulate points based on their contributions to the community, such as posting, commenting, and assisting others. Users can track their progress and compare their performance with others on a leaderboard. Points are awarded for different types of participation, fostering a spirit of healthy competition and recognition. Users can track their progress, aim to climb the leaderboard, and receive acknowledgment for their contributions.

Here’s a breakdown of how to earn points on Hexnode Connect:

  • Posting: Earn points each time you create a new post in the forums.
  • Commenting: Gain points by contributing to discussions and helping others with your insights.
  • Likes: Receive points when other users like your posts or comments.
  • Solutions: Earn additional points when your answer is marked as a solution by other users.
  • Participation in events: Join community challenges and events to rack up extra points.

You can find more detailed information about scoring points on Hexnode Connect here.

Leaderboard in Hexnode Connect

Use Case: An active user who frequently helps others solve their issues can earn points, climb the leaderboard, and gain recognition within the community. For instance, if you often provide solutions to technical questions, your helpfulness will be acknowledged through points, enhancing your reputation and visibility on the platform.

4. Ideation

The new Ideation feature on Hexnode Connect empowers users to pitch their ideas and innovations directly on the forums. This feature enables users to attach relevant tags to their ideas, post them for community input, and collaborate with others to develop and refine their concepts. Furthermore, Ideation fosters a collaborative environment where great ideas can flourish, providing a platform for users to share their creative solutions and improvements. This feature not only promotes innovation within the community but also ensures that user-generated ideas have the potential to influence the development and enhancement of Hexnode’s products and services.

Use Case: Suppose you have an innovative idea for a new feature in Hexnode UEM. You can post your idea on Hexnode Connect, attach relevant tags, and invite the community to provide feedback and suggestions. Through this collaborative process, your idea can evolve with input from other users who might share similar needs or have additional insights, ultimately leading to a well-rounded and feasible proposal.

Join us on Hexnode Connect and be a part of a vibrant, collaborative community that empowers you to learn, share, and grow.

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Wayne Thompson

Product Evangelist @ Hexnode. Busy doing what looks like fun to me and work to others.

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