Samsung Knox Validated Program: Fine-tune your mobility strategies with Samsung and Hexnode

Hexnode’s Samsung Knox Validation is the next breakthrough in our journey of meaningful mobility management innovations with Samsung. When Samsung recognizes Hexnode as a Knox Validated Partner that will surely add yet another boost to the efficiency gains and enterprise productivity enhancements Samsung and Hexnode jointly offer.

What is Samsung Knox Validated Program?

Launched in 2019, Samsung Knox Validated Program is a Samsung-led program to acknowledge MDM, EMM, and UEM partners for their robust security, management, and productivity features. The key intention of the program is to provide end users with confidence in the UEM vendor’s support for Samsung enterprise-grade security features. The program evaluates UEM solutions against an elevated set of standards defined by Samsung including:

1. Support for Knox Platform for Enterprise
   • Knox Service Plugin support
   • OEM feedback channel support
   • Compatibility with Knox Service Plugin UX guidelines
   • Knox Service Plugin related product documentation
   • Integration of Knox attestation
2. Implementation of the key features of Samsung Knox Mobile Enrollment
   • Hands-free Android Enterprise enrollment with Samsung KME
   • End user credential pass-through support
   • Support for user authentication and enterprise IT policy compliance during the device set up
   • Server-side integration

What is the eligibility to have UEM solutions Knox validated?

Any UEM partner having a silver tier or above membership in the Knox Partnership program and integrated with the Knox platform services and solutions is eligible to apply for Samsung Knox Validated Program. Only UEM solutions meeting all the mandatory requirements (and recommendations optionally) will be certified as a Samsung Knox Validated Partner.

How to get a UEM solution Knox validated?

Eligible partners meeting all the criteria of requirements can apply for validation through their partner dashboard. After applying, the partner will be receiving confirmation mail along with technical details and a comprehensive list of specification requirements. The applied partner will be evaluated by Samsung for support of certain Samsung Knox management features.
Upon meeting all the mandatory requirements, the UEM partner will be marked as Knox Validated. There is also an option for a partial solution validation for partners supporting only certain features from the required list along with Knox Mobile Enrollment and Knox Service Plugin. These vendors will be validated partially and shown on Samsung’s site as supporting the corresponding features.

How does the Samsung Knox Validated Program empower Hexnode UEM?

Samsung Knox Validation Program helps partners create better-differentiated management solutions and reach more potential customers. Hexnode is committed to assisting our corporate customers and customizing the management solutions for their specific needs with easy-to-use features and end-to-end security. Hexnode’s participation in the program strengthens the years-old partnership Samsung and Hexnode have long been engaging in. Moving forward, this Samsung Knox Validated Program would be expanded to more Samsung management features and this would further help Hexnode meet the customer needs and expectations in a better way helping businesses easily reach their goals.

Program benefits:

• Hexnode can ensure that its offerings meet and exceed the requirements and standards set out by Samsung for enterprise clients.
• Hexnode can deliver a consistent user experience on Samsung Knox devices in terms of setup flows, controls, security features, quick feature updates, and patches.
• Synchronizing all Samsung management features helps offer Hexnode customers a comprehensive feature stack to meet their enterprise requirements.
• The program is sure to evolve in the coming years to help Hexnode enhance itself and Samsung’s full focus is on providing the best experiences for any enterprise use cases from COSU to BYOD and everything in between. This also ensures that Hexnode will be able to provide a future-proof UEM solution for the coming years.
• Hexnode gets access to Samsung proprietary features and the latest functionalities.
• Most up-to-date development solutions, technical support resources, and proper guidance are provided from the Samsung side in order to help Hexnode best integrate Knox features into its UEM solution.
• Hexnode UEM will be officially endorsed by Samsung as the top-recommended and trusted solution with the intention of getting more customer exposure and sales together.
• Hexnode will get dedicated technical support from Samsung to quickly troubleshoot customer issues.

Strictly adhering to Samsung standards, Hexnode gets a clear idea of what it takes to demonstrate excellence in the management of Knox devices. This provides a safe base needed to bridge the gap between customer demands and security requirements for any Samsung-based implementation.

What does Samsung Knox Validated Program mean to Hexnode customers?

Looking for the Knox Validated badge while choosing management tools for your Samsung fleet would make it too easy to end up with a solution the business IT desperately wants. By raising the bar of excellence, the Samsung Knox Validated Program is helping customers select UEM partners best equipped to help them safely leverage robust capabilities on their Samsung Knox devices.
Good UEM services always mean consistently exceeding customer expectations and going above and beyond the way to help customers solve their management problems. The Samsung Knox Validated Program is a quick way for enterprises to identify UEM solutions with the most advanced management feature stack.
Hexnode customers from a range of industries would benefit from UEM’s Samsung Knox validation in different ways:

• The customers can stay calm as Hexnode guarantee consistent functionality and all Samsung management features work as expected.
• Customers can expect the Samsung Knox Validated Hexnode UEM to demonstrate the following qualities:
  1. Full support for Knox Platform for Enterprise and Samsung Knox Mobile Enrollment.
  2. Same-day support for the latest Samsung management features using the Knox Service Plugin app.
  3. Advanced troubleshooting capabilities for Knox device issues.
  4. Support for all common enterprise use cases.
  5. Specialized technical documentation to assist the setup and ongoing management.
• Customers would enjoy more powerful, best-in-class, and versatile enterprise mobility experience.
• The stamp of validation can assure customers that the solution has been tested for all critical and demanding use cases.
• Customers can look forward to hassle-free end-to-end solution deployment as Hexnode meets the Samsung recommended UX standards in addition to the easy device procurement and great level of support for built-in Samsung features.

But wait, there’s more

Beyond the familiarity of experience, additional value, as well as productivity gains, you being an ongoing Hexnode customer unlock with this new program, there is much more you can do with the Knox Validated Hexnode UEM to influence the intuitiveness of your business workflow with an extra level of confidence.
And I’d recommend, if you haven’t already been a customer, reaching out to Hexnode and giving our industries-best cutting edge management offerings a try.